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Insurance Investigator Jobs in Indiana (NOW HIRING)

Health insurance, law enforcement experience preferred. Job Level: Non-Management Exempt Workshift: Job Family: FRD > Investigation Please be advised that Elevance Health only accepts resumes for ...

Investigator II Location: Hybrid1: This role requires associates be in the office 1-2 days per week ... Health insurance, law enforcement experience preferred. Please be advised that Elevance Health only ...

Claims Investigator Supervisors are working supervisors. They have their own tasks to complete ... Group life insurance * Referral Bonus program * Employee assistance program that allows for covered ...

Investigator II Location: Hybrid1: This role requires associates be in the office 1-2 days per week ... Health insurance, law enforcement experience preferred. Please be advised that Elevance Health only ...

Investigator II Locations: VA - Norfolk, IN - Indianapolis, IA - Des Moines, TN - Nashville, LA ... Health insurance, law enforcement experience preferred. Please be advised that Elevance Health only ...

Claims Investigator Supervisors are working supervisors. They have their own tasks to complete ... Group life insurance * Referral Bonus program * Employee assistance program that allows for covered ...

Investigations involve handling all aspects of the investigation and normally require detailed analysis and research to resolve issues. * Maintain current knowledge and awareness of investigative ...

Investigations involve handling all aspects of the investigation and normally require detailed analysis and research to resolve issues. * Maintain current knowledge and awareness of investigative ...

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Insurance Investigator information

See Indiana salary details

$12

$24

$36

How much do insurance investigator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for insurance investigator in Indiana is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an insurance investigator do?

An insurance investigator examines insurance claims to verify their validity and detect fraud. They gather evidence, interview witnesses, review documents, and may visit claim sites, often using investigative tools and techniques to assess the legitimacy of claims and support insurance companies' decisions.

What skills do insurance investigators need?

Insurance investigators need strong analytical skills, attention to detail, and good communication abilities to gather and evaluate evidence. They often use interview techniques, surveillance methods, and may require knowledge of insurance policies and legal procedures. Technical skills with databases and reporting tools are also important for documenting findings accurately.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the highest paying investigator job?

Senior or specialized insurance investigators, such as fraud investigators or forensic investigators, tend to have the highest salaries in the field. These roles often require advanced experience, certifications, and sometimes law enforcement or legal backgrounds, with salaries reaching six figures in some cases.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

How do I become an insurance claims investigator?

To become an insurance claims investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in criminal justice, law enforcement, or a related field. Relevant experience in law enforcement, claims adjusting, or investigations is often beneficial, and obtaining certifications such as the Certified Fraud Examiner (CFE) can enhance job prospects. Strong analytical, communication, and computer skills are also important for success in this role.
What are the most commonly searched types of Insurance Investigator jobs in Indiana? The most popular types of Insurance Investigator jobs in Indiana are:
What cities in Indiana are hiring for Insurance Investigator jobs? Cities in Indiana with the most Insurance Investigator job openings:
What are popular job titles related to Insurance Investigator jobs in IN? For Insurance Investigator jobs in IN, the most frequently searched job titles are:
Infographic showing various Insurance Investigator job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,006 per year, or $24.5 per hour.
Investigator II

Investigator II

Elevance Health

Indianapolis, IN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Elevance Health rating

7.8

Company rating: 7.8 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

166th of 261 rated insurance


Job description

Anticipated End Date:

2026-06-16

Position Title:

Investigator II

Job Description:

Investigator II

Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Investigator II is responsible for the identification, investigation and development of cases against perpetrators of healthcare fraud in order to recover corporate and client funds paid on fraudulent claims.

How you will make an impact:

  • Claim reviews for appropriate coding, data mining, entity review, law enforcement referral, and use of proprietary data and claim systems for review of facility, professional and pharmacy claims.
  • Responsible for identifying and developing enterprise-wide specific healthcare investigations that may impact more than one company health plan, line of business and/or state.
  • Effectively establish rapport and on-going working relationship with law enforcement.
  • May interface internally with Senior level management and legal department throughout investigative process.
  • May assist in training of internal and external entities.
  • Assists in the development of policy and/or procedures to prevent loss of company assets.

Minimum Requirements:

  • Requires a BA/BS and minimum of 3 years related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Fraud certification from CFE, AHFI, AAPC or coding certificates preferred.
  • Knowledge of Plan policies and procedures in all facets of benefit programs management with heavy emphasis in negotiation preferred.
  • Health insurance, law enforcement experience preferred.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

FRD > Investigation

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


What Elevance Health employees say

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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