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Insurance Investigator Jobs in Arizona (NOW HIRING)

The State of Arizona

Senior Investigator

Phoenix, AZ · On-site

$55K - $61K/yr

Legal/Investigations/Adjustment/Compliance, Misc/Other/Not Applicable LOTTERY COMMISSION The ... Life insurance and long-term disability insurance * Optional employee benefits include short-term ...

Saks

Asset Protection Investigator

Scottsdale, AZ · On-site

$21.53 - $26.91/hr

YOU WILL BE As an Asset Protection Investigator, you will work as a member of our Asset Protection ... insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance ...

Saks

Asset Protection Investigator

Scottsdale, AZ

$21.53 - $26.91/hr

YOU WILL BE As an Asset Protection Investigator, you will work as a member of our Asset Protection ... insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance ...

Arizona Department of Administration

$17.68 - $24.70/hr

SENIOR INVESTIGATOR Job No: 524416 Work Type: Full-time Location: REMOTE OPTIONS, PHOENIX ... insurance • Vacation with 10 paid holidays per year • Health and dental insurance • ...

University of Arizona

Civil Rights Investigator

Tucson, AZ · On-site

$44K - $44K/yr

Civil Rights Investigator Posting Number req26409 Department Office of Institutional Equity ... Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and ...

Maricopa

Court Investigator Supervisor

Phoenix, AZ · On-site

$77K - $95K/yr

We have affordable medical, dental, and vision insurance, and our employees are entitled to ... The Investigations unit of the Probate Court makes pre- and post-appointment visits to vulnerable ...

Saks

Asset Protection Investigator

Scottsdale, AZ · On-site

$21.53 - $26.91/hr

... and internal investigations, documenting all loss prevention incidents properly Prepare and ... insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance ...

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Arizona

Insurance Investigator information

See Arizona salary details

$12

$24

$35

How much do insurance investigator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance investigator in Arizona is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are the most commonly searched types of Insurance Investigator jobs in Arizona? The most popular types of Insurance Investigator jobs in Arizona are:
What are popular job titles related to Insurance Investigator jobs in Arizona? For Insurance Investigator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Arizona look for? The top searched job categories for Insurance Investigator jobs in Arizona are:
What cities in Arizona are hiring for Insurance Investigator jobs? Cities in Arizona with the most Insurance Investigator job openings:
What are popular job titles related to Insurance Investigator jobs in AZ? For Insurance Investigator jobs in AZ, the most frequently searched job titles are:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,951 per year, or $24 per hour.

Field Claims Investigator

Phoenix Loss control

Phoenix, AZ • On-site

$25/hr

Part-time, Contractor

Re-posted 2 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.