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Insurance Implementation Jobs in New York (NOW HIRING)

Avoca AI

Implementation Manager

New York, NY · On-site

$130K - $190K/yr

About the Role As an Implementation Manager at Avoca, you'll own post-sales onboarding for our ... Comprehensive medical, dental, and vision insurance * Company-sponsored 401(k) through Vestwell

911inform LLC

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Implementation Coordinator

Wall, NJ · On-site

Job Title: Implementation Coordinator Location: Wall, NJ ( On-Site , Monday-Friday) Company ... Medical and dental insurance (after 90 days). * Holiday and Paid Time Off (PTO). * Collaborative ...

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Made4net

Implementation Specialist

Teaneck, NJ

$60K/yr

The Implementation Specialist role is vital in understanding client needs, configuring solutions to ... Health insurance (medical, dental, vision) with a robust wellness program to support your physical ...

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Monks

Implementation Engineer

New York, NY · On-site

About the Role The Implementation Engineer is a key bridge between the Business Unit (BU), the ... Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!

Double

Implementation Specialist

New York, NY · On-site +1

$70K - $90K/yr

Ensure that all technical implementation and account set-up steps have been completed for each ... Health, dental, and vision insurance * 401k plan Double provides equal employment opportunities ...

Tabs

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

About the Role Tabs is hiring an Implementation Team Lead to play a hybrid player/coach role as we ... Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program ...

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Tabs

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

About the Role Tabs is hiring an Implementation Team Lead to play a hybrid player/coach role as we ... Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program ...

Zanders

Manager - SAP Implementation

Manhattan, NY · Hybrid

Contribute in end-to-end SAP implementation projects - project scoping, planning, design ... Excellent health, dental- and vision insurance. * A laptop and an iPhone, * An entrepreneurial ...

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Zanders

Manager - SAP Implementation

Manhattan, NY · On-site +1

Contribute in end-to-end SAP implementation projects - project scoping, planning, design ... Excellent health, dental- and vision insurance. * A laptop and an iPhone, * An entrepreneurial ...

Zanders

Manager, Kyriba Implementation

Manhattan, NY · On-site +1

Contribute in end-to-end Kyriba implementation projects - project scoping, planning, design ... Excellent health, dental- and vision insurance. * A laptop and an iPhone, * An entrepreneurial ...

Rsli

Client Implementation Manager

New York, NY

$68K - $85K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for ... Company provided Life & Disability Insurance to ensure financial protection when you need it most

Zanders

Manager, Kyriba Implementation

Manhattan, NY · Hybrid

Contribute in end-to-end Kyriba implementation projects - project scoping, planning, design ... Excellent health, dental- and vision insurance. * A laptop and an iPhone, * An entrepreneurial ...

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Garner Health

Feed Implementation Supervisor

New York, NY · Remote

$102K - $140K/yr

We are seeking an exceptional Feed Implementation Supervisor to join our Feeds Integrations team ... insurance carriers, TPAs, and benefits administrators, while also working closely with internal ...

Empathy

Technical Implementation Manager

Manhattan, NY · On-site +1

$145K/yr

We partner with leading employers, insurers, and financial institutions to deliver meaningful ... In this role you will The Technical Implementation Manager serves as the primary technical partner ...

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Insurance Implementation information

What are some common challenges faced during the insurance implementation process, and how can I effectively address them in this role?

One of the most common challenges in insurance implementation is managing tight timelines while coordinating among multiple stakeholders, such as clients, underwriters, and IT teams. Clear communication and proactive project management are crucial to ensure all requirements are gathered and addressed efficiently. Additionally, adapting to varying client systems and ensuring seamless data migration can be complex, so attention to detail and problem-solving skills are highly valued. Collaborating closely with cross-functional teams and maintaining flexibility will help you navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as an Insurance Implementation Specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management principles, and process optimization, typically supported by a degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and data analysis tools is commonly required, along with certifications like PMP or Lean Six Sigma being advantageous. Strong communication, problem-solving abilities, and attention to detail help facilitate smooth onboarding and collaboration with clients and internal teams. These skills are crucial for ensuring seamless policy implementation, client satisfaction, and efficient project delivery in a highly regulated industry.

What is the difference between Insurance Implementation vs Insurance Underwriting?

AspectInsurance ImplementationInsurance Underwriting
Primary RoleDeploys insurance products, manages client onboarding, and ensures policy setupEvaluates risk, determines policy terms, and approves coverage
Required CertificationsTypically requires insurance licenses and product knowledgeRequires licenses, risk assessment skills, and underwriting certifications
Work EnvironmentOffice-based, client-facing, project-drivenOffice-based, analytical, decision-making focused
Industry UsageCommon in insurance companies, brokers, and agenciesIntegral to insurance companies and underwriting firms

Insurance Implementation focuses on deploying insurance products and onboarding clients, while Insurance Underwriting involves assessing risks and approving policies. Both roles require insurance licenses and industry knowledge, but they differ in daily tasks and responsibilities within the insurance industry.

What is the best paying job in insurance?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer tend to have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced certifications like CPCU or ARM, and they oversee large teams and strategic decision-making within insurance companies.

What is the highest paid position in insurance?

In insurance, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, or Chief Risk Officer tend to be the highest paid positions, often earning six-figure salaries plus bonuses. These roles require extensive experience, leadership skills, and industry knowledge, and they oversee company strategy, underwriting, and risk management functions.

What are implementation jobs?

Implementation jobs involve deploying and integrating new systems, software, or processes within an organization. In the context of insurance, these roles typically include setting up policies, configuring software platforms, and ensuring smooth adoption, often requiring project management skills and technical knowledge of insurance products.

What is insurance implementation?

Insurance implementation refers to the process of setting up and integrating insurance products, systems, or policies within an organization. This typically involves coordinating with stakeholders, configuring software platforms, training staff, and ensuring regulatory compliance. The goal is to make sure that new insurance offerings or systems are launched smoothly and efficiently, minimizing disruptions to business operations. Professionals in insurance implementation manage timelines, oversee data migration, and address any technical or operational challenges that arise during the transition.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, or Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and operations. Compensation varies based on company size and location but generally includes high salaries, bonuses, and stock options.
What are popular job titles related to Insurance Implementation jobs in New York? For Insurance Implementation jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Implementation jobs in New York look for? The top searched job categories for Insurance Implementation jobs in New York are:
What cities in New York are hiring for Insurance Implementation jobs? Cities in New York with the most Insurance Implementation job openings:
Insurance Implementation jobs near you

Implementation Manager

Avoca AI

New York, NY • On-site

$130K - $190K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager. You'll get into the technical details of home service companies, advising on integrations, AI prompt configurations, and product setup to ensure every implementation achieves client goals, hits time-to-value targets, and delivers an exceptional experience.
This is a highly cross-functional, client-facing role. You'll partner closely with CS, Sales, Product, and Engineering while managing multiple implementations simultaneously, balancing hands-on execution with strategic guidance.
What You'll Do
  • Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live.
  • Gather and document client business requirements and translate them into clear technical specifications that achieve customer goals through product expertise and best practices.
  • Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impact.
  • Partner with Product and Engineering to stay current on new features and build repeatable implementation playbooks and scalable success frameworks.
  • Design and deliver tailored training and education on Avoca products to drive client proficiency and product adoption.
  • Lead testing efforts including configuration QA, client testing coordination, and issue triage and resolution to ensure high-quality deployments.
  • Provide go-live support by coordinating launch activities, monitoring production volume, and transitioning clients to post-launch teams seamlessly.
  • Advocate for product improvements that matter most to implementation clients.

What You'll Bring
  • 2-5 years working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success, or more than 4 years of overall experience.
  • Demonstrated fluency with APIs, webhooks, and integration patterns, including the ability to read and discuss payloads, auth models, and error handling.
  • Experience configuring prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts.
  • Strong project management skills with experience managing multiple concurrent software delivery projects for B2B clients.
  • Clear, direct communicator who can simplify complexity for both technical and non-technical audiences.
  • Self-motivated and comfortable operating in fast-moving, high-growth environments, with a track record of owning processes end-to-end.

Who You Are
  • Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.
  • Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.
  • Autonomous, self-directed, and comfortable working with ambiguity.
  • A proactive and effective communicator.
  • Collaborative, organized, and efficient.
  • Eager to work in person at our NYC office full-time.

Benefits
  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Company-wide off-sites
  • Daily in-office lunch through Parkday
  • Dinner covered when working late
  • Commuter benefits and late-night rideshare
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

Compensation: The expected base salary for this role is $130,000-$190,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
Why Avoca
At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Apply