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Insurance Follow Up Jobs in Minnesota (NOW HIRING)

mgx

Document Transaction Associate

Edina, MN · On-site

$17.50 - $21.75/hr

It also involves file processing, scanning documents, follow-up on title and insurance and a being a back up customer service team member. There is potential room for growth and learning in this role.

Merchants Bank

Document Transaction Associate

Edina, MN · On-site

$22.88 - $27.45/hr

It also involves file processing, scanning documents, follow-up on title and insurance and a being a back up customer service team member. There is potential room for growth and learning in this role.

All Things Insurance

Insurance Account Manager

Anoka, MN · On-site

$50K - $65K/yr

You'll handle quotes, policy changes, renewals, and follow-up. This opportunity offers hands-on training and the chance to help clients make confident insurance decisions without the pressure of high ...

All Things Insurance

Insurance Account Manager

Anoka, MN · On-site

$50K - $65K/yr

You'll handle quotes, policy changes, renewals, and follow-up. This opportunity offers hands-on training and the chance to help clients make confident insurance decisions without the pressure of high ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Minnesota

Insurance Follow Up information

See Minnesota salary details

$13

$18

$23

How much do insurance follow up jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance follow up in Minnesota is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.76 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are popular job titles related to Insurance Follow Up jobs in Minnesota?

For Insurance Follow Up jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Minnesota look for?

The top searched job categories for Insurance Follow Up jobs in Minnesota are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,415 per year, or $18.5 per hour.

Patient Accounts: 80 hrs/pay period (Days)

Johnson Memorial Health Services

Dawson, MN • On-site

$18.96 - $26.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Johnson Memorial Health Services rating

7.4

Company rating: 7.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

POSITION/JOB SUMMARY:

  • A Patient Accounts Representative for Johnson Memorial Health Services is responsible to ensure timely and accurate submission of insurance claims, facilitate effective follow up on accounts receivable, and assist patients with billing questions.

This position is scheduled Monday - Friday with office hours typically being 8:00am - 4:30pm

ESSENTIAL FUNCTIONS

  • Complete accounts on various assigned work queues in Epic such as denials and insurance follow up
  • Filing appeals with insurance companies as necessary
  • Following up on credit balance accounts
  • Accepting and entering cash receipts
  • Assist family members and patients with billing questions
  • Help sort mail when necessary
  • Complete required annual Health Stream Courses
  • Review and transfer accounts to external collection agencies as needed.
  • Work with patients to provide an estimate of the total charge for intended procedures and determine the patient liability after insurance coverage.
  • Meet with self-pay patients to setup payment plan and discuss the Charity Care application.
  • Complete the HPE training
  • Help others succeed.
  • Other duties as assigned.

STANDARD REQUIREMENTS

  • Supports the Mission, Vision and Values at Johnson Memorial Health Services.
  • Is knowledgeable of patient and resident rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all patients and residents in a safe, secure environment.
  • Supports, cooperates with, and implements specific procedures and programs for:
    • Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
    • Confidentiality of all data, including patient, resident, employee, and operations data.
    • Quality assurance and compliance with all regulatory requirements.
    • Compliance with current law and policy to provide a work environment free from any sort of harassment and all illegal and discriminatory behavior.
  • Supports and participates in common teamwork:
    • Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction including appropriate judgment.
    • Uses tactful, appropriate communications in sensitive and emotional situations.
    • Follow up as appropriate with supervisor, co-workers, patients, or residents regarding reported complaints, problems, and/or concerns.
    • Promotes positive public relations with patients, residents, family members and guests.
    • Completes requirements for in-service and annual training, acceptable attendance, uniform dress codes including personal hygiene, and other work duties as assigned.

QUALIFICATIONS

  • 2 or 4-year college degree is preferred
  • Prior billing / collection experience is preferred

Benefits Offered for 48+ hours (.6 FTE)

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Flexible Spending (FSA)
  • Health Savings (HSA)
  • Supplemental Insurances
  • Retirement (401a/457 Plan)
  • Paid Time Off
  • Employee Sick & Safety Leave
  • Extended Illness Bank

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

JHMS is committed to the full inclusion of all qualified individuals. As part of this commitment, JHMS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact the Human Resources Department. JMHS is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


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