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Insurance Enrollment Specialist Jobs (NOW HIRING)

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Insurance Enrollment Specialist information

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$24.5K

$52.5K

$96K

How much do insurance enrollment specialist jobs pay per year?

As of Aug 31, 2026, the average yearly pay for insurance enrollment specialist in the United States is $52,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $70,500.00 per year, depending on experience, location, and employer.

What is an insurance enrollment specialist?

Insurance Enrollment Specialists are professionals who assist individuals and organizations in navigating the process of obtaining health, dental, life, or other types of insurance coverage. They help clients understand available insurance plans, eligibility requirements, and required documentation. Their role often includes guiding clients through application forms, answering questions about benefits, and ensuring compliance with regulations. Insurance Enrollment Specialists play a crucial role in helping people access the coverage they need and resolving any enrollment issues that may arise.

What are some common challenges insurance enrollment specialists face when assisting clients with complex coverage options?

Insurance Enrollment Specialists often encounter challenges when clients have unique or complicated coverage needs, such as multiple dependents, pre-existing conditions, or eligibility for specialized plans. Navigating these scenarios requires careful attention to detail, thorough knowledge of plan options, and clear communication to ensure clients understand their choices. Specialists must also stay updated on changing regulations and procedures, which can impact available plans. Building trust with clients and maintaining patience throughout the process are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as an insurance enrollment specialist, and why are they important?

To thrive as an Insurance Enrollment Specialist, you need strong knowledge of insurance products, enrollment processes, and eligibility guidelines, often supported by a high school diploma or relevant experience in healthcare or insurance. Familiarity with customer relationship management (CRM) software, electronic enrollment systems, and data entry tools is typically required. Attention to detail, strong communication, and problem-solving skills set top performers apart in this role. These skills ensure accurate enrollment, regulatory compliance, and a positive customer experience in a highly regulated industry.

What is the difference between Insurance Enrollment Specialist vs Insurance Customer Service Representative?

AspectInsurance Enrollment SpecialistInsurance Customer Service Representative
Required CredentialsHigh school diploma; certifications like AHIP beneficialHigh school diploma; customer service training
Work EnvironmentInsurance offices, call centers, online platformsCall centers, insurance agencies, retail locations
Employer & Industry UsageHealth insurance, government programs, private insurersInsurance companies, brokers, agencies
Common Search & Comparison IntentUnderstanding roles, job requirements, differencesCustomer support, policy info, claims assistance

Insurance Enrollment Specialists focus on guiding clients through the enrollment process, verifying eligibility, and completing applications. In contrast, Insurance Customer Service Representatives handle ongoing customer inquiries, policy updates, and claims support. While both roles require strong communication skills and familiarity with insurance products, Enrollment Specialists often need specific knowledge of enrollment procedures and certifications. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Insurance Enrollment Specialist jobs

What cities are hiring for Insurance Enrollment Specialist jobs?

Cities with the most Insurance Enrollment Specialist job openings:

What states have the most Insurance Enrollment Specialist jobs?

States with the most job openings for Insurance Enrollment Specialist jobs include:

Infographic showing various Insurance Enrollment Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $52,544 per year, or $25.3 per hour.

Insurance Enrollment Specialist

AO Globe Life

Springfield, IL โ€ข On-site

Other

Life

Posted 19 days ago


Job description

About the job Insurance Enrollment Specialist
AO Globe Life is one of the fastest-growing divisions of Globe Life, a respected leader in supplemental benefits and life insurance. We're passionate about protecting families, providing financial peace of mind, and building careers rooted in purpose and integrity.
About the Role:
As an Insurance Enrollment Specialist, you'll be the front line of support for new and existing clients. Your role is crucial in helping families understand their coverage options and guiding them through the enrollment process with professionalism, empathy, and clarity.
Key Responsibilities:

  • Educate clients on insurance benefits and policy options
  • Guide individuals through the enrollment process from start to finish
  • Accurately collect, review, and submit required documentation
  • Maintain confidential client records and ensure compliance with state regulations
  • Build lasting relationships through timely follow-ups and outstanding customer service
  • Collaborate with team leaders to meet and exceed monthly enrollment goals
What We're Looking For:
  • Strong communication skills - both verbal and written
  • Detail-oriented and organized with the ability to multitask
  • Tech-savvy with proficiency in Zoom and email communication
  • Self-motivated, reliable, and results-driven
  • Ability to work independently in a remote environment
  • Experience in insurance, benefits enrollment, or customer service is a plus (but not required - we train!)
Why Join AO Globe Life?
  • 100% remote work - no commute required
  • Comprehensive training and mentorship programs
  • Weekly performance based pay + performance bonuses
  • Advancement opportunities based on performance, not tenure
  • Supportive, mission-driven team culture
  • Help families secure their futures - and build yours in the process

Ready to Take the Next Step?
We're actively interviewing driven, people-first professionals who are ready to make an impact. If you're looking for a long-term career with growth potential and purpose, apply now to become an Insurance Enrollment Specialist with AO Globe Life.