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Insurance Customer Service Representative Jobs in Boca Raton, FL

Domino's Pizza

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

MetaProp.vc

Customer Service Representative

Hollywood, FL · On-site

$40K - $45K/yr

Renegade Insurance is a modern, tech-enabled P&C Insurance Agency that provides an environment for ... We leverage top-notch technology, a highly efficient and customer-centric service organization, and ...

New

Domino's

Customer Service Rep

Royal Palm Beach, FL · On-site

$15 - $20.25/hr

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing ...

U-Haul

Customer Service Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Pompano Beach, FL · On-site

$15 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lauderdale Lakes, FL · On-site

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Miami Gardens, FL · On-site

$14.50 - $19.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Boca Raton, FL

Insurance Customer Service Representative information

See Boca Raton, FL salary details

$24.7K

$45.9K

$69.3K

How much do insurance customer service representative jobs pay per year?

As of Jul 8, 2026, the average yearly pay for insurance customer service representative in Boca Raton, FL is $45,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,200.00 per year, depending on experience, location, and employer.

What does a Customer Service Representative do in insurance?

An insurance Customer Service Representative assists clients by answering questions about policies, processing claims, and providing information on coverage options. They often use computer systems to manage customer accounts and must have good communication and problem-solving skills. The role typically involves working in an office environment and may require knowledge of insurance policies and customer service software.

What does an Insurance Customer Service Representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents working for large insurance companies or independent agents with a high volume of high-value policies. These roles often require extensive experience, strong sales skills, and sometimes advanced certifications, with top earners earning six-figure incomes through commissions and bonuses.

What are some common challenges faced by Insurance Customer Service Representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative, and why are they important?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What is the highest paying customer service job?

Among customer service roles, senior positions such as customer service managers or specialized roles like technical support managers tend to have the highest salaries, often exceeding $70,000 annually. In industries like finance, technology, and healthcare, customer service professionals with advanced skills or certifications can earn higher wages, especially in leadership or specialized positions.

How much does a 215 license make?

An Insurance Customer Service Representative with a 215 license in Florida typically earns between $35,000 and $50,000 annually, depending on experience and location. Licensing allows representatives to sell specific insurance products, which can impact earning potential and job responsibilities.
What are popular job titles related to Insurance Customer Service Representative jobs in Boca Raton, FL? For Insurance Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Insurance Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Insurance Customer Service Representative jobs? Cities near Boca Raton, FL with the most Insurance Customer Service Representative job openings:
Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,939 per year, or $22.1 per hour.
Customer Service Representative

Customer Service Representative

Glass Doctor®

Oakland Park, FL • On-site

$16 - $18/hr

Other

PTO

Re-posted 13 days ago

Glass Doctor rating

6.2

Company rating: 6.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

222nd of 338 rated vehicle maintenance

Job description

Do you love customer service and you've been doing
it for more than a year? Then keep
reading...
How about growing your skills and income at a
company where your attention to detail will be appreciated?
As an CSR, you will be helping our residential and
business customers, often in times when they need it most. When something cracks or shatters, you'll put
the customer at ease, making sure their home or business is safe and looking
good!
We invest in our people and will make sure you
have the training, tools, and process to be successful.
If you are looking for a place where your
expertise will be valued, you can grow in your career, and you have control
over your income, apply to Glass Doctor today!
Your Responsibilities as a CSR
As a Glass Doctor CSR, you are a vital part of our
team. You will be the person that provides top-notch customer service while
showing off your solid customer service skills.
Here's what you'll do:
• Receives incoming calls in a
professional and courteous manner, determines purpose of the call, and
collects/verifies contact information.
• Enter all relevant customer
information into the point-of-sale system
. Sets appointments for flat projects to
promptly close the sale.
• Assist Auto Glass Customers using open
ended questions to ensure Glass Doctor gets the best possible information about
the vehicle.
• Promptly responds to email requests to
secure the opportunity.
• Collect payment from customers for the
work performed.
Here's What You Need to Succeed as an CSR:
Excel at Exceptional Customer Service:
In this role, you are much more than just a customer service representative. You
are delivering an exceptionally high-quality customer experience.
We highly value the customer satisfaction surveys
and Google reviews that we get from our customers about the jobs
performed.
Have an Eye for Perfection:
You'll need a high level of attention to detail.
Identify Additional Opportunities to Help the Customer:
Our customers view you as the trusted expert to make the best recommendations for
their current and future needs.
Job Requirements
The following are the minimum requirements to be
considered for the CSR position at Glass Doctor:
• One year or more of customer service experience preferred
. Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
• Must be willing to complete a background check and drug screen.
• Strong organizational skills, able to multi-task, and can manage time.
• Outstanding phone skills.
• Strong computer and internet skills.
• Excellent interpersonal and communication skills (written and verbal).
This Job Is NOT For You If . . .
• You say things in your head like "A broken window - what's the big deal?" To
our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us
to show up as scheduled. Calling off work at the last-minute impacts not just
the customer but the whole team.
Here's How We Take Care of Our Employees:
• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• PTO and Vacation
The pay range for this position is $16.00 to $18.00, depending on your level of experience as an CSR.
At Glass Doctor, you will be a valued part of our
team and community. By providing
continuing training, we will invest in you as you grow with us.
If you are ready to put your passion for customer
service and glass expertise to work, then what are you waiting for? APPLY
TODAY!

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