Remote Chewy Com Customer Service Jobs in Boca Raton, FL

At Chewy, we strive to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike! Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers! 

Our Opportunity:  

We seek a Senior Corporate Counsel to join our rapidly growing Health Legal team! The successful candidate will work closely with the business teams, veterinarian community, and compliance teams to support our veterinary and pharmacy businesses.  This position will provide end-to-end support for Chewy Vet Care (CVC) and Connect with A Vet (CwaV), our rapidly growing business providing medical services for pets. This is a permanent, full-time hybrid in-office role based in our Plantation, FL, or Bellevue, WA office. The position will report to the Senior Director, Senior Associate General Counsel for Chewy Health, who is based in Bellevue, WA.   

What You'll Do:  

• Identify, interpret, and apply applicable legal and regulatory requirements and determine their implications for the business. 

• Provide mentorship regarding developments in federal and state laws regarding the company’s pet healthcare. 

• Draft and update customer-facing online and offline agreements, including Privacy Policies, Terms of Use, and informed consent. 

• Support the business expansion of CVC and CwaV businesses and partner with business teams to develop actionable risk mitigation strategies from the beginning of projects to launch by navigating and addressing critical legal and compliance issues. 

• Perform legal analysis for the healthcare projects and provide pragmatic guardrails by taking smart risks. 

What You'll Need:  

• JD and 8+ years proven track record practicing law in large US  law firms or in-house at major US or European companies, demonstrating continual growth and the ability to succeed in those environments. 

• Strong academic credentials and qualification to practice in at least one US state, with the ability to become licensed in Florida or Washington State as in-house counsel. 

• Ability to work autonomously and collaboratively as needed, flexing the approach as the matter requires. 

• Excellent communication skills and ability to explain sophisticated legal issues clearly and simply. 

• Outstanding analytical skills with a business-centric focus on risk. 

• Excellent time management skills and experience leading to a diverse workload and challenging stakeholder demands. 

• Be an excellent teammate, self-motivated, able to demonstrate a history of optimally resolving sophisticated legal issues, and able to successfully deliver sound and clear legal risk analysis advice in a fast-paced, iterative business setting. 

• Ability to work cross-functionally and build consensus among various team members while maintaining a compliant approach. 

• Ability to accommodate working with East Coast time zones and occasional travel. 

• Experience working in e-commerce, commercial transactions, and/ or SaaS is required.

• Experience in healthcare is a plus.

The base salary range for this role is $172,500 - $265,000.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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