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Insurance Customer Service Representative Jobs in Boca Raton, FL

U-Haul

Customer Service Representative

West Park, FL · On-site

$14.75 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Oakland Park, FL · On-site

$15 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Boca Raton, FL

Insurance Customer Service Representative information

See Boca Raton, FL salary details

$24.7K

$45.9K

$69.3K

How much do insurance customer service representative jobs pay per year?

As of Jul 8, 2026, the average yearly pay for insurance customer service representative in Boca Raton, FL is $45,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,200.00 per year, depending on experience, location, and employer.

What does a Customer Service Representative do in insurance?

An insurance Customer Service Representative assists clients by answering questions about policies, processing claims, and providing information on coverage options. They often use computer systems to manage customer accounts and must have good communication and problem-solving skills. The role typically involves working in an office environment and may require knowledge of insurance policies and customer service software.

What does an Insurance Customer Service Representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents working for large insurance companies or independent agents with a high volume of high-value policies. These roles often require extensive experience, strong sales skills, and sometimes advanced certifications, with top earners earning six-figure incomes through commissions and bonuses.

What are some common challenges faced by Insurance Customer Service Representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative, and why are they important?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What is the highest paying customer service job?

Among customer service roles, senior positions such as customer service managers or specialized roles like technical support managers tend to have the highest salaries, often exceeding $70,000 annually. In industries like finance, technology, and healthcare, customer service professionals with advanced skills or certifications can earn higher wages, especially in leadership or specialized positions.

How much does a 215 license make?

An Insurance Customer Service Representative with a 215 license in Florida typically earns between $35,000 and $50,000 annually, depending on experience and location. Licensing allows representatives to sell specific insurance products, which can impact earning potential and job responsibilities.
What are popular job titles related to Insurance Customer Service Representative jobs in Boca Raton, FL? For Insurance Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Insurance Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Insurance Customer Service Representative jobs? Cities near Boca Raton, FL with the most Insurance Customer Service Representative job openings:
Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,939 per year, or $22.1 per hour.
Customer Service Representative

Customer Service Representative

Venture Tech Solutions, Inc.

Lauderdale Lakes, FL • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Position: Inbound Customer Service Representative
Compensation: StartingHourly Base Rate + Bonus(es)
-$17.00/Hour
Spanish skills preferred, but not required.
Benefits offered: 401k w/employer match, medical, vision, dental, disability/life,
paid holidays, paid time off (PTO), service time awards and more!
Location: On-Site / 5769 West Sunrise Blvd, Plantation, FL 33313
Schedule(s): Mon-Fri 9:00 AM - 5:30PM -or- Mon-Fri 10:00 AM - 6:30 PM
About Us:
Since 2015, Lighthouse has been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom. We help families every day reduce their credit card debt by nearly half of what they owe. The role of the Inbound Customer Service Representative is to receive and handle incoming calls from our clients who have enrolled into our certified and compliant debt settlement program, assisting them with their questions or needs. Industry experience is not required.
Inbound Customer Service Representative Responsibilities:
  • Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs.
  • Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators ('KPIs')
  • Greet customers in a courteous, friendly, and professional manner using company specific procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Answer billing questions by talking through components of customer accounts.

Inbound Customer Service Representative Required Skills:
  • Time Management Skills: the ability to organize and manage multiple priorities.
  • Outstanding organizational skills and great attention to detail.
  • Ability to multi-task in a fast-paced environment is a requirement.
  • Computer savvy: above average working knowledge of telephonic and CRM systems is important.
  • Proficient in English/Spanish - Bilingual -preferred not necessary.
Many of the successful hires we have made over the past few years have come from call center environments.
We provide an in-house training program. No experience necessary.
Job Type: Full-time
Pay: $17 per hour
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
Schedule:
  • Monday to Friday 9:00 AM - 5:30 PM
Supplemental pay types:
  • Bonus(es)
  • Spiff(s)
Ability to commute/relocate:
  • Plantation, FL 33313: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Keywords: Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish, Client Services, Customer Service, Spanish,
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.

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