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Insurance Customer Service Representative Jobs in Appleton, WI

Transmotion

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

  • Retirement

  • PTO

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Health, Dental, and Vision Insurance * Health Savings Account with Employer Contributions * Short ...

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Health, Dental, and Vision Insurance * Health Savings Account with Employer Contributions * Short ...

National Exchange Bank & Trust

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Health, Dental, and Vision Insurance * Health Savings Account with Employer Contributions * Short ...

PTSolutions

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... Accident, Hospital Indemnity, Critical Illness Insurance * Check out our website for more ...

Tri City Glass & Door

Customer Service Representative

Appleton, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is responsible for delivering exceptional customer service by ... Life insurance * Company discounts * Employee referral bonus * Employee assistance program EEO ...

New

PTSolutions

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... Accident, Hospital Indemnity, Critical Illness Insurance * Check out our website for more ...

AriensCo

Customer Service Representative

Brillion, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Medical, Dental, Vision Insurance effective first day of employment * Dependent Care Flexible ...

Ariens Company

Customer Service Representative

Brillion, WI · Hybrid

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Medical, Dental, Vision Insurance effective first day of employment * Dependent Care Flexible ...

AriensCo

Customer Service Representative

Brillion, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AriensCo is looking for a Customer Service Representative to serve as a key point of contact ... Medical, Dental, Vision Insurance effective first day of employment * Dependent Care Flexible ...

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Showing results 21-40

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Appleton, WI

Insurance Customer Service Representative information

See Appleton, WI salary details

$25.4K

$47.2K

$71.2K

How much do insurance customer service representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance customer service representative in Appleton, WI is $47,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $53,700.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Appleton, WI?

For Insurance Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Appleton, WI look for?

The top searched job categories for Insurance Customer Service Representative jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Insurance Customer Service Representative jobs?

Cities near Appleton, WI with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,234 per year, or $22.7 per hour.

Customer Service Representative

Healthy Home Heating & Cooling LLC

Hobart, WI • On-site

$25/hr

Other

Posted 11 days ago

Job description

Changing lives. Building futures. That's what we do at Healthy Home Heating & Cooling LLC, and it starts with hiring the right Customer Service Representative! Our De Pere, WI office is looking for an outgoing, pleasant, and team-spirited person to join us part-time and provide incredible communication and support to customers. Think it could be you? Keep reading to find out!

OUR IMPACT, YOUR OPPORTUNITY:

With a competitive base pay and performance-based bonuses, our Customer Service Representative can make up to $25.00/hour!

While experience is always welcome, we'll provide on-the-job training to help you gain your footing and feel more comfortable in the role!

We're flexible with scheduling, and you can work in the office Monday - Friday, either from 9:00 am to 1:00 pm OR 1:30 pm to 5:30 pm.

Whether you're a college student trying to work around classes, a parent looking for part-time work while your kid's in school, or simply a motivated person ready for a rewarding new opportunity, we want to hear from you!

YOUR CORE CONTRIBUTIONS:

Our Customer Service Representative is the warm, friendly person who answers customers' questions and schedules appointments for our incredible HVAC services. Speaking with customers over the phone, text, and email, you'll help with whatever they need and troubleshoot basic problems when able. You'll stay in touch with the service technicians throughout the day to ensure they're working efficiently and doing the best they can for our customers. This entry-level role plays an important part in our successful customer satisfaction and field service activities!

MUST-HAVES:

  • Some customer service experience or knowledge
  • Clear, effective, and professional communication skills for speaking over the phone, through text, and over email
  • Positive attitude and pleasant customer service skills
  • Flexibility to work some weekends and nights as needed
  • Ability to work independently and manage your time effectively

We will train you on the ins and outs of the role! If you're eager to build up your professional experience and gain valuable new skills, apply to become our part-time Customer Service Representative!

JOIN US!

At Healthy Home Heating & Cooling, we recognize how crucial our role is in the community. Since 2005, we've been dedicated to ensuring that homeowners in De Pere and the neighboring areas remain safe and comfortable with our top-notch heating and cooling solutions. Our services go beyond HVAC repairs; we strive to empower our customers to make well-informed choices regarding their needs.

We also prioritize our employees by offering competitive salaries, great benefits, and opportunities for continuous growth in a respectful and supportive work environment. If you want a rewarding career with a team that truly makes a difference, Healthy Home Heating & Cooling is a fantastic place to shape your future.

Join us in this entry-level role by completing our short initial application now!

Apply