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Insurance Coverage Attorney Jobs in Iowa (NOW HIRING)

ARAG North America

Customer Care Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

In this role, you will provide direct customer service to ARAG plan members and attorneys over the ... Determines accurate coverage. * Provides claims explanations. * Handles minor customer complaints.

UnityPoint Health

HIM - Specialist

Sioux City, IA · On-site

$98K - $98K/yr

You will handle inquiries from healthcare organizations, attorneys, insurance companies, patients ... Promptly and courteously answers phone calls or assists with phone coverage for release requests ...

UnityPoint Health

HIM - Specialist

Urbandale, IA · On-site

$93K - $94K/yr

You will handle inquiries from healthcare organizations, attorneys, insurance companies, patients ... Promptly and courteously answers phone calls or assists with phone coverage for release requests ...

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All JobsInsurance Coverage Attorney JobsInsurance Coverage Attorney Jobs in Iowa

Insurance Coverage Attorney information

See Iowa salary details

$62.9K

$126.1K

$182.7K

How much do insurance coverage attorney jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance coverage attorney in Iowa is $126,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,600.00 and $149,300.00 per year, depending on experience, location, and employer.

What does an insurance coverage attorney do?

An Insurance Coverage Attorney specializes in interpreting insurance policies and advising clients on coverage disputes. They represent policyholders, insurers, or third parties in claims litigation, ensuring compliance with contractual terms and applicable laws. Their work includes analyzing policy language, negotiating settlements, and litigating disputes in court. These attorneys help clients maximize or defend against insurance claims based on policy provisions and legal precedents.

What are some typical challenges an insurance coverage attorney faces in their day-to-day work?

Insurance Coverage Attorneys often handle complex and nuanced policy language, which requires careful review and interpretation to advocate for clients effectively. They may face high volumes of casework, tight deadlines, and the need to stay current with evolving insurance laws and regulations. Additionally, there is frequent collaboration with clients, claims professionals, and other attorneys to resolve disputes or provide coverage advice. Navigating these challenges develops advanced problem-solving skills and positions attorneys for career advancement in either private practice or in-house insurance roles.

What are the key skills and qualifications needed to thrive as an insurance coverage attorney, and why are they important?

To succeed as an Insurance Coverage Attorney, you need a Juris Doctor degree, a state bar license, and a deep understanding of insurance law and policy interpretation. Familiarity with legal research platforms like Westlaw or LexisNexis, and case management systems, is also important. Exceptional analytical thinking, written and verbal communication, and negotiation abilities are highly valued in this field. These competencies are crucial for effectively advising clients, negotiating settlements, and resolving complex coverage disputes.

What are popular job titles related to Insurance Coverage Attorney jobs in Iowa?

For Insurance Coverage Attorney jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Insurance Coverage Attorney jobs in Iowa look for?

The top searched job categories for Insurance Coverage Attorney jobs in Iowa are:

Insurance Coverage Attorney jobs near you
Infographic showing various Insurance Coverage Attorney job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $126,084 per year, or $60.6 per hour.

Customer Care Specialist

ARAG North America

Des Moines, IA • On-site

$16.50 - $22/hr

Other

Re-posted 9 days ago

Job description

Purpose
Are you service minded? Do you thrive on engaging with customers and exceeding their expectations? Are you professional in your communication and dedicated to helping others?
ARAG is looking for Customer Care Specialists! In this role, you will provide direct customer service to ARAG plan members and attorneys over the phone. The ability to problem solve and demonstrate reliability and a commitment to the customer experience is essential.
This hybrid role follows a standard weekly schedule (Monday - Friday), with available shifts of 8:00-4:30, 8:30-5:00, 9:00-5:30, and/or 9:30-6:00 CST. Our in-office days are Tuesday & Wednesday.
Essential Duties and Responsibilities
  • Provides exceptional customer service to plan members and network attorneys via the telephone.
    • Offers information on how to access and use our website.
    • Answers enrollment and eligibility questions and explains the value of the legal plan.
    • Explains the details of the legal plan and how to utilize the legal plan.
    • Determines accurate coverage.
    • Provides claims explanations.
    • Handles minor customer complaints.
  • Actively listens and engages with our customers in positive and inviting tones.
  • Shows empathy and concern for our members.
  • Identifies customer needs and obstacles and takes the necessary steps to problem solve.
  • Maintains department performance standards including quality assurance goals.
  • Comprehends complex legal matters, endorsements, and processes.
  • Critically evaluates information being provided and asks relevant questions that help determine coverage.
  • Applies detailed knowledge of products and plan designs for each unique situation and offers on the options available that benefit the customer.
  • Works as a fiduciary of the company and navigates coverage denials when present.
  • Ability to de-escalate upset members and provide assistance or guide them to the appropriate resources.
  • Serves as a positive role model by representing the ARAG at its Best.
  • Other duties as assigned.
Qualifications
Knowledge
  • Understanding of how to provide excellence in customer service.
  • Understanding and commitment to the customer experience.
  • Basic knowledge of insurance and or the legal system preferred.
Skills
  • Ability to work in a fast-paced environment; handling 50+ calls per day.
  • Active listening with the purpose of understanding.
  • Clear and intelligible speaking voice.
  • Excellent grammar and spelling skills.
  • Strong computer skills including Microsoft Office applications.
  • Ability to multi-task in a fast paced environment.
  • Ability to maintain composure and emotional reactions in elevated situations.
  • Ability to de-escalate upset callers.
  • Analytical ability to determine coverage based on policy provisions.
  • Motivation to exceed customer's needs and expectations.
  • Positive, enthusiastic and cooperative approach to both the callers and the team members.
  • Identify trends and gaps to proactively solve problems.
Education
  • High School Diploma.
Experience
  • 1+ years customer service experience required. Prior telephone experience preferred.
Certifications, Licenses, Associations, etc.
  • None.
Physical
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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