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Insurance Coordinator Jobs in Iowa (NOW HIRING)

Access Dubuque

Care Coordinator

Dubuque, IA · On-site

$18.25 - $24.50/hr

Care Coordinator Hillcrest Family Services 1 Positions ID: 570906969 Posted On 01/16/2026 Refreshed ... Health insurance (up to 79% employer paid) * Dental insurance * Vision insurance * 401(k) with ...

Hillcrest Family Services

Care Coordinator

Dubuque, IA · On-site

$18.25 - $24.50/hr

The Care Coordinator facilitates care coordination, guides patients through treatment, manages ... Health insurance (up to 79% employer paid) * Dental insurance * Vision insurance * 401(k) with ...

Hillcrest Family Services

Care Coordinator

Dubuque, IA · On-site

$18.25 - $24.50/hr

The Care Coordinator facilitates care coordination, guides patients through treatment, manages ... Health insurance (up to 79% employer paid) * Dental insurance * Vision insurance * 401(k) with ...

UnityPoint Health

Coord - Scheduling

Des Moines, IA · On-site

The role verifies insurance coverage, secures prior authorizations, and updates patient data in the Electronic Medical Record (EMR) system, ensuring accuracy and compliance. The role also coordinates ...

Eldon C. Stutsman, Inc.

Marketing Coordinator

Hills, IA

$40K - $55K/yr

Marketing Coordinator Eldon C. Stutsman Inc. is hiring a Marketing Coordinator at the Hills, Iowa ... Voluntary Life Insurance * Group Accident, Hospital Indemnity, Cancer and Critical Illness coverage

RiverView Ridge

Sales Coordinator

Rock Valley, IA · On-site

$18.25 - $25.25/hr

Sales Coordinator We are seeking a Sales Coordinator. The Sales Coordinator drives community growth ... Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and ...

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Iowa

Insurance Coordinator information

See Iowa salary details

$12

$23

$37

How much do insurance coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance coordinator in Iowa is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.46 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs

What are the most commonly searched types of Insurance jobs in Iowa?

The most popular types of Insurance jobs in Iowa are:

What are popular job titles related to Insurance Coordinator jobs in Iowa?

For Insurance Coordinator jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Insurance Coordinator jobs in Iowa look for?

The top searched job categories for Insurance Coordinator jobs in Iowa are:

What cities in Iowa are hiring for Insurance Coordinator jobs?

Cities in Iowa with the most Insurance Coordinator job openings:

Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,437 per year, or $23.3 per hour.

Care Coordinator

Access Dubuque

Dubuque, IA • On-site

$18.25 - $24.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Care Coordinator

Hillcrest Family Services

1 Positions

ID: 570906969

Posted On 01/16/2026

Refreshed On 08/21/2026

Job Overview

Responsibilities

The Care Coordinator provides comprehensive support to clients living with or at risk for Hepatitis C, ensuring access to care, treatment, and community resources efforts for the Hepatitis C (HCV) Elimination Initiative Pilot Program. The role collaborates with healthcare providers, including addictions recovery specialists, behavioral health clinicians, peer support staff, community partners, and others. The Care Coordinator facilitates care coordination, guides patients through treatment, manages appointments, addresses urgent needs, and follows up to enhance adherence and health outcomes. In addition, you will:

  • Oversee and coordinate client care, ensuring treatment plans are followed and updated as needed.

  • Monitor client progress and communicate with healthcare providers to support effective care.

  • Assist with client enrollment, required paperwork, and initial service coordination.

  • Serve as a liaison between clients, families, and healthcare teams to ensure clear, consistent information and alignment, reducing errors and improving outcomes.

  • Connect clients with appropriate services, specialists, and community resources.

  • Assist with appointment scheduling, insurance navigation, access to supportive programs, and barriers to care.

  • Participate actively in treatment team meetings, huddles, provider consultations, care coordination activities, and case discussions.

  • Provide direct crisis intervention and support as needed.

  • Document all client contact and care coordination efforts accurately and timely in the EHR and other tracking systems.

  • Maintain knowledge of community resources, Managed Care Organization (MCO) expectations, and grant benchmarks to support service delivery and quality outcomes.

  • Otherdutiesasassigned.

Requirements

Education:

  • Highschooldiplomaorequivalencyrequired.

  • Associate or bachelor’s degree in public health, social services, communications, or a related field preferred.

Experience:

  • 1-2 years experience in patient navigation and/or care coordination is preferred

Knowledge/Skills:

  • Knowledge of HCV and understanding of disproportionately impacted/high risk population preferred

  • Excellentwrittenandverbalcommunicationskills.

  • ProficiencyinMicrosoftOfficeSuite(Word,Excel,Outlook,etc.)

Licenses/Certifications:

  • MandatoryReporterofChild/DependentAdultAbuseCertificationortheabilityto obtain within six (6) months of hire and every three (3) years thereafter required.

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

  • Health insurance (up to 79% employer paid)

  • Dental insurance

  • Vision insurance

  • 401(k) with profit sharing and employer match

  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

  • 10 paid holidays

  • 80 hours sick time

  • 2 wellness days

  • Staff development and training

  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

  • Employer paid CEU's through Relias

  • PerkSpot- employee discount program

  • Employee assistance program

  • Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

*COVID-19 Vaccination Not Required

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Environmental/Quality Assurance/Safety

Human and Social Services

Information Technology/Telecommunications

Retail Sales

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Qualifications

Education

High School/GED

Company ID

1066

Job REQ #

570906969

# Positions

1

Start Date

20260116

End Date

20260920

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. ~Help for today, Hope for tomorrow~

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