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Insurance Claims Jobs in Florida (NOW HIRING)

Our solutions span the insurance senior market sector, focusing on long-term care and Medicare ... The Long-Term Care (LTC) Claims Examiner is responsible for the accurate and timely adjudication of ...

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Insurance Claims information

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$9

$17

$32

How much do insurance claims jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for insurance claims in Florida is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $19.23 per hour, depending on experience, location, and employer.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the most commonly searched types of Insurance Claims jobs in Florida?

The most popular types of Insurance Claims jobs in Florida are:

What cities in Florida are hiring for Insurance Claims jobs?

Cities in Florida with the most Insurance Claims job openings:

Infographic showing various Insurance Claims job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,531 per year, or $17.6 per hour.

Liability & Property Insurance Claims Examiners

West Point Insurance Services

Pinellas Park, FL โ€ข On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

We are growing and in search of experienced Liability and Property Claims Examiners to join our team!
This is a hybrid position and requires the individual to be on-site at least 3 days a week; office is located in Pinellas Park, Florida.
Our Liability and Property Claims Examiners employ a high level of customer service to our policyholders by empathetically handling each claim and working as efficiently with focus customer service. Our Liability and Property Claims Examiners also have direct responsibility for handling homeowners and general liability property damage, bodily injury, personal injury and medical payment claims from initial claims set up through final resolution of the claim, including litigation.
Who are we?
Following the destructive hurricane seasons of 2004 and 2005, a group of seasoned insurance professionals saw the lack of private companies devoting themselves to the Florida marketplace and wanted to provide a solution for Florida homeowners. Among this investment group is the Jerger family, who have been leaders in the Florida insurance industry since 1946Since 2006, American Traditions Insurance Company has become the largest writer of manufactured home insurance in Florida.
Why work with us?
We are a family-based organization where your voice can be heard, and you will not get "lost in the crowd". It is our mission to provide a reliable and timely claims experience for our customers, with a culture that supports personal growth and development opportunities for all employees. We value our employees and are committed to providing competitive compensation and benefit packages to our employees including:
  • This is a full-time salary/exempt position with a starting salary range of $60,000-85,000 based on experience.
  • Medical, Dental, and Vision starting day 1 of employment
  • Multiple plans to choose from in order to fit your needs and the company pays 90% of the employee only premium
  • 401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
  • Generous PTO and paid holiday schedule
  • 1 day of paid volunteer time off per year
  • Onsite workout facility
  • Casual dress code (work appropriate)
  • 37.5 hour work weeks with great work/life balance as our goal!

What will you be doing?
  • Interpret and apply policy coverage to loss for low to intermediate severity level claims.
  • Communicate policy coverage and benefits to our customers.
  • Investigate and document cause of loss and area of origin.
  • Take recorded statements of all parties involved, including witnesses.
  • Create, review, and/or approve estimates for the cost of repair or replacement of damaged or destroyed property - Desk Adjust with Xactimate.
  • Report findings of investigation, coverage interpretation and damage estimates to company through proprietary system and maintain active and current diaries.
  • Negotiate successfully with insureds, contractors, and vendors; may interact with public adjusters and attorneys under close supervision.
  • Comply with all legal, statutory and regulatory requirements.
  • Identify and document subrogation opportunities; Identify and address salvage of damage or destroyed items.
  • Identify and investigate questionable and possible fraudulent activity.
  • Comply with all service standards and guidelines of our organization.
  • Perform other duties as assigned.

Requirements
The Ideal Candidate will possess:
  • Valid Florida Adjusters License
  • At least two years of professional experience in Homeowners P&C claims handling (five years preferred)
  • Associate's degree or other industry-recognized designation(s) (e.g. CPCU, AIC, SCLA,) - Bachelor's degree (preferred) Or an equivalent combination of education, training, and experience
  • Demonstrate ability to work independently and exercise sound judgment
  • Excellent time management, organization, multi-tasking, and prioritization skills
  • Excellent oral and written communication skills
  • Intermediate level understanding of residential construction (preferred)
  • Maintain currently active adjuster license and complies with continuing education ("CE") requirements
  • Strong mathematical and analytical skills
  • Attention to detail
  • Proficiency with all Microsoft Officeยฉ products
  • Experience using Xactimateยฉ and Xactanalysisยฉ (preferred)

Additional Info:
Our office is located at 7785 66th St. N, Pinellas Park, FL 33781 in the Richard and Evelyn Jerger Building. This is a hybrid position and requires the individual to be on-site at least 3 days a week. Typical Office hours are 8:30-5:00 pm Monday-Friday; however, slight variations in schedule can be accommodated.
Physical requirements:
This position is in an office environment and would require:
  • Ability to sit for extended periods while working at a desk or computer.
  • Ability to stand, walk, and move throughout the office as needed for meetings and collaboration.
  • Constantly operates a computer, keyboard, mouse, and other office technology.
  • Ability to communicate verbally and in writing with colleagues, clients, and leadership.
  • Ability to occasionally lift or move light office materials (e.g., files, binders, laptops) up to 15 pounds.

West Point is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.