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Insurance Claims Processor Jobs in Ohio (NOW HIRING)

Hylant

Claims Advocate - Commercial Insurance

Toledo, OH · On-site

Proactively manage the claims process for assigned clients/claims liaising with clients, adjusters ... Negotiate with insurers and other stakeholders to expedite the resolution of claims. * Consult with ...

Progressive

Claims Process Lead - Level20

Cleveland, OH · Hybrid

$120K - $170K/yr

Experience with pet insurance claims * Demonstrated success leading claims operations, including process design, operational excellence, and continuous improvement initiatives * People leadership ...

New

Toledo Clinic

INSURANCE BILLER - FULL TIME

Toledo, OH · On-site

Process payments and adjustments. Review and follow up of unpaid claims. Works under the ... Processes all insurance claims and correspondence. * Follows-up with companies ensuring claims are ...

Erie Insurance

Claims Facilitator

Columbus, OH · On-site

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

Erie Insurance

Claims Facilitator

Columbus, OH · On-site

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

Erie Insurance

Claims Facilitator

Columbus, OH · On-site

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

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All JobsInsurance Claims Processor JobsInsurance Claims Processor Jobs in Ohio

Insurance Claims Processor information

See Ohio salary details

$11

$21

$32

How much do insurance claims processor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claims processor in Ohio is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.23 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a moderate rate, with skills in data entry, customer service, and familiarity with claims processing software being valuable for job candidates.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Insurance Claims Processor jobs in Ohio? For Insurance Claims Processor jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processor jobs in Ohio look for? The top searched job categories for Insurance Claims Processor jobs in Ohio are:
What cities in Ohio are hiring for Insurance Claims Processor jobs? Cities in Ohio with the most Insurance Claims Processor job openings:
What are popular job titles related to Insurance Claims Processor jobs in OH? For Insurance Claims Processor jobs in OH, the most frequently searched job titles are:
Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Ohio as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $44,171 per year, or $21.2 per hour.

Claims Advocate - Commercial Insurance

Hylant

Cleveland, OH • On-site

Full-time

Re-posted 16 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 301 rated insurance

Job description

The Opportunity:
The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage, and dispute resolution. This position will act as liaison between clients and internal and external stakeholders to advocate for our clients in resolving any issues relating to their loss.
In This Role You Will Execute On:

  • Proactively manage the claims process for assigned clients/claims liaising with clients, adjusters, third party administrators, and other external parties as well as Hylant client executives and client services team members to advocate and facilitate claim resolution.
  • Actively research and obtain claims information from clients and carriers, monitor claims status and action plans, and proactively communicate with all interested parties.
  • Negotiate with insurers and other stakeholders to expedite the resolution of claims.
  • Consult with clients and internal stakeholders to understand client coverage needs and intentions; provide knowledge and guidance on claims processes, policy coverage, terms, and conditions. Review and recommend solutions to coverage and loss management issues where appropriate.
  • Assist clients in developing special claims servicing instructions ensuring to meet client information, analytics and internal approval process needs.
  • Produce and maintain records, reports, presentations, and other documents necessary to record claim details. Consult with clients and internal stakeholders to gauge claims experience and make recommendations to improve the client experience where appropriate.
  • Participate in presentations and meetings with current and prospective clients; provide claims expertise to support client retention and new business efforts.
  • Perform other duties and special projects as requested.


In This Role You Will Need:

  • Bachelor's degree plus a minimum of five years property and casualty insurance experience including a minimum of one year experience managing claims OR equivalent combination of education and experience.
  • Active Property and Casualty insurance license.
  • Excellent written and verbal communication skills.
  • Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.


Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

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