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Insurance Claims Manager Jobs in Texas (NOW HIRING)

Under general direction manages a team of claims professionals for our General Liability line of ... Knowledge of the insurance industry and general knowledge of the organization's products, policies ...

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Insurance Claims Manager information

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$32.6K

$81.9K

$129.5K

How much do insurance claims manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance claims manager in Texas is $81,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $97,800.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Texas?

The most popular types of Insurance Claims jobs in Texas are:

What job categories do people searching Insurance Claims Manager jobs in Texas look for?

The top searched job categories for Insurance Claims Manager jobs in Texas are:

What cities in Texas are hiring for Insurance Claims Manager jobs?

Cities in Texas with the most Insurance Claims Manager job openings:

Infographic showing various Insurance Claims Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $81,856 per year, or $39.4 per hour.

Lender Placed Claims Examiner

Ryze Claim Solutions

Southlake, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

About RYZE Claim Solutions

RYZE Claim Solutions is a national insurance claims management TPA serving carriers across property, casualty, commercial, and specialty lines. We're a Bain Capital Insurance portfolio company with a distributed team of 200+ professionals across the country. Our culture is friendly, fast-moving, and built on real ownership - we believe in giving people the room to do great work and the support to grow.


Our Values in Action

Six values guide how we work and how we treat each other. Here's what they look like in this role:

  • Integrity - Mortgage servicers and lenders trust us to handle their claims accurately and fairly. Every coverage decision and every response you write reflects that trust.
  • Service Excellence - Servicer and lender clients depend on timely, accurate answers that keep their portfolios moving. You are the resource that makes that possible.
  • Ownership - You manage your own workload, follow through without being chased, and raise issues before they become problems for clients.
  • Passion - Bring genuine attention to policy language and coverage details. In lender placed, the specifics matter - and the right answer is worth finding.
  • One Team - You support adjusters, collaborate with the Team Lead, and communicate clearly with clients and carriers. The file moves when everyone does their part.
  • Celebrate Success - Recognize wins with your team, learn from misses, and contribute to a culture where good work is noticed and appreciated.


About the Role

We're looking for a detail-oriented Lender Placed Claims Examiner to join our Dallas-area team in a hybrid capacity. In this role, you'll review, evaluate, and process claims on behalf of mortgage servicer and lender clients - applying policy knowledge, supporting adjusters with coverage and procedural questions, perform quality assurance reviews following specific estimating guidelines and best practices and ensuring every file is handled accurately and on time.

Lender placed insurance is a specialized environment where claims handling intersects with mortgage servicing, carrier requirements, and borrower communication. If you're organized, a strong communicator, and want to build real depth in a niche segment of the insurance industry, this role is for you.


What You'll Do

Coverage and Claims Review

  • Review, evaluate, and process lender placed claims for coverage and appropriate handling within statutory timeframes.
  • Apply carrier policy language and lender placed claim handling guidelines to every file.
  • Review initial, status, and final reports; supplemental requests; desk supplements; and Proofs of Loss.
  • Review rejected claims and make recommendations for next steps.
  • Evaluate coverage positions and recommend resolutions to management.

Communication and Correspondence

  • Handle escalated calls from mortgage servicers, lenders, insureds, and agents professionally and accurately.
  • Review and route incoming mail, faxes, and email with clear handling guidance.
  • Respond to correspondence from insureds, public adjusters, attorneys, and carrier and servicer representatives.
  • Assist inside and independent adjusters with lender placed coverage and procedural questions.

Client and Team Support

  • Serve as a knowledgeable resource to servicer and lender clients on claim status and handling.
  • Partner with the Team Lead and Claims Manager on escalations and complex coverage questions.
  • Learn and operate claims systems including MSB, CatTracks, TiVA, and others.
  • Contribute to continuous improvement at the process and procedure level.


What We're Looking For

Required:

  • 1 to 3 years of claims handling or related experience.
  • Strong written and verbal communication skills.
  • Detail-oriented with excellent organizational skills.
  • Proficient in MS Office: Word, Excel, Outlook, and Access.
  • Proficiency in Xactimate
  • Familiarity with a variety of field concepts, practices and procedures
  • Ability to work independently and follow projects through to completion.
  • Quick learner with the ability to pick up new claims systems.

Preferred:

  • Bachelor's degree or equivalent combination of education and experience.
  • Prior experience in lender placed, force-placed, or mortgage-related insurance claims.
  • TPA or multi-carrier environment experience.
  • Active adjuster license or willingness to obtain.
  • Ability to speak Spanish a plus.


What We Offer

  • Competitive base salary commensurate with experience.
  • Employer-sponsored health, dental, and vision coverage.
  • 401(k) with company match.
  • Generous PTO and paid holidays.
  • Hybrid schedule out of our Dallas hub.
  • Exposure to a specialized segment of the insurance industry with real room to grow.
  • A team that takes the work seriously and each other genuinely.