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Insurance Claims Manager Jobs in Austin, TX (NOW HIRING)

Senior Claims Consultant

Austin, TX · On-site

$90 - $140/hr

Complex Property And Casualty Claims Management * Insurance Policy Interpretation * Negotiation ... Skills * KPI Development * Texas All-Lines Adjuster License ATS Optimization Keywords Hard Skills

Senior Claims Consultant

Austin, TX · On-site

$65K - $84K/yr

... insurance policy interpretation and coverage analysis. * Experience managing relationships with ... Business interruption claims experience. * Experience within real estate, property management ...

... insurance policy interpretation and coverage analysis. * Experience managing relationships with ... Business interruption claims experience. * Experience within real estate, property management ...

Claims Specialist

Austin, TX · Remote

$48K - $60K/yr

Strong organizational, task management, and follow-through skills * Comfortable working with insurance claims and related documentation across multiple client systems and workflows * Able to review ...

... claims management and customer service. What We Offer: * DailyPay * Flexible Schedules * Competitive Pay with Shift Differentials * Health, Dental, Vision, and Life Insurance * Company-Paid ...

... claims management and customer service. What We Offer: * DailyPay * Flexible Schedules * Competitive Pay with Shift Differentials * Health, Dental, Vision, and Life Insurance * Company-Paid ...

... claims management and customer service. What We Offer: * DailyPay * Flexible Schedules * Competitive Pay with Shift Differentials * Health, Dental, Vision, and Life Insurance * Company-Paid ...

Be Seen First

Insurance Contracts Administrator Location: Downtown Austin | Work Setting: IN-PERSON We are ... Manage reserves and track claims-related financial activity * Conduct audits of contract ...

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Showing results 1-20

Insurance Claims Manager information

See Austin, TX salary details

$34.7K

$87.1K

$137.8K

How much do insurance claims manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance claims manager in Austin, TX is $87,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Austin, TX?

The most popular types of Insurance Claims jobs in Austin, TX are:

What are popular job titles related to Insurance Claims Manager jobs in Austin, TX?

For Insurance Claims Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Austin, TX look for?

The top searched job categories for Insurance Claims Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Claims Manager jobs?

Cities near Austin, TX with the most Insurance Claims Manager job openings:

Infographic showing various Insurance Claims Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $87,089 per year, or $41.9 per hour.

Senior Claims Consultant

Jobtailor

Austin, TX • On-site

$90 - $140/hr

Other

Posted 20 days ago


Job description

  • Manage and oversee complex property, catastrophe, liability, auto, and workers' compensation claims.
  • Evaluate claim investigations, reserves, settlement recommendations, and coverage determinations.
  • Analyze claim documentation and supporting evidence to ensure appropriate claim outcomes.
  • Provide recommendations regarding claim strategy, coverage application, and settlement opportunities.
  • Maintain settlement authority up to assigned limits and provide recommendations on higher-exposure claims.
  • Lead the review and management of catastrophe and large-loss property claims.
  • Coordinate with carriers, TPAs, consultants, engineers, and forensic accounting firms.
  • Review business interruption analyses and property damage valuations.
  • Assist in claim preparation, documentation, and negotiation efforts.
  • Support disaster response activities and claim recovery initiatives.
  • Serve as a liaison with TPAs, carriers, brokers, attorneys, and external vendors.
  • Challenge claim decisions, reserve positions, and coverage interpretations when appropriate.
  • Monitor TPA performance and ensure adherence to service expectations.
  • Negotiate favorable claim outcomes on behalf of the organization.
  • Serve as a technical resource and trusted advisor for leadership and team members.
  • Communicate clear expectations on claims packages to internal field teams and external vendors.
  • Provide guidance and mentoring to less experienced claims professionals.
  • Identify emerging claim trends and recommend proactive risk mitigation strategies.
  • Participate in strategic planning discussions regarding claims management and risk financing.
  • Identify opportunities to improve claims processes, workflows, and reporting.
  • Assist in the development and implementation of claims KPIs and performance metrics.
  • Support technology initiatives and workflow optimization efforts in support of claims and policy management.
  • Contribute to the creation and maintenance of standard operating procedures and best practices.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum 8 years of progressive insurance claims experience.
  • Demonstrated experience handling complex property and casualty claims.
  • Strong understanding of insurance policy interpretation and coverage analysis.
  • Experience managing relationships with TPAs, carriers, brokers, and legal counsel.
  • Excellent negotiation, communication, and analytical skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Preferred 10+ years of insurance claims experience.
  • Catastrophe and large-loss property claims experience.
  • Business interruption claims experience.
  • Experience within real estate, property management, multifamily, or large portfolio environments.
  • Self-insured retention program experience.
  • Texas All-Lines Adjuster License.
  • Professional designations such as AIC, CPCU, ARM, CIC, or SCLA.
  • Experience developing KPIs, dashboards, and process improvement initiatives.
Core Competencies

Demonstrates extensive experience in managing complex property and casualty claims, with a strong focus on negotiation, coverage analysis, and relationship management with TPAs, carriers, and legal counsel. Proficient in developing KPIs and optimizing claims processes to enhance operational efficiency.

Highest-signal resume keywords
  • Complex Property And Casualty Claims Management
  • Insurance Policy Interpretation
  • Negotiation Skills
  • KPI Development
  • Texas All-Lines Adjuster License
ATS Optimization Keywords Hard Skills
  • Claims Evaluation
  • Coverage Determination
  • Settlement Recommendations
  • Business Interruption Claims
  • Catastrophe Claims Management
  • Claims Documentation
  • Analytical Skills
  • Risk Mitigation Strategies
  • Process Improvement Initiatives
  • Workflow Optimization
Soft Skills
  • Communication Skills
  • Mentoring
  • Relationship Management
  • Analytical Thinking
  • Prioritization
Certifications & Qualifications
  • AIC
  • CPCU
  • ARM
  • CIC
  • SCLA
Industry Keywords
  • Insurance Claims
  • TPA Management
  • Property Management
  • Real Estate
  • Large Portfolio Environments
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