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Insurance Claims Associate Jobs in Delaware (NOW HIRING)

Bayhealth

Denials And Appeals Specialist

Dover, DE · On-site

Disability and Life Insurance options * On Site Child Care * Educational Reimbursement * Health ... Responsibilities: 1. Review and process charges to help ensure clean claims and invoices. Contact ...

Highmark Health

Pharmacy Coordinator

Dover, DE · On-site

... to insure appropriate notification issuance to prescribing physician and impacted member ... Experience in pharmacy prescription claims processing/submission/payment. Preferred * Associate ...

Elevance Health

Actuarial Analyst II

Wilmington, DE · Hybrid

... claims liability reserves, develops merit rating factors and prepares Department of Insurance ... The health of our associates and communities is a top priority for Elevance Health. We require all ...

Elevance Health

Group Underwriter Senior

Wilmington, DE · On-site

$84.48K - $126.72K/yr

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... Fully insured experience preferred. * Intermediate Excel experience preferred. * Milliman ...

Bayhealth

Coding Manager, Professional

Dover, DE · On-site

Disability and Life Insurance options * On Site Child Care * Educational Reimbursement * Health ... The Professional Coding Manager is responsible for overseeing the professional claims coding team ...

WSFS Bank

Chief Operating Officer - Cash Connect

Newark, DE · On-site

$133.73K - $219.70K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... claims management - scaling these capabilities through platform thinking, automation and data ...

WSFS Bank

Contract Administration - Paralegal

Newark, DE · On-site

$53.74K - $88.29K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... Monitor, maintain and support vendor and clients records including renewals, expirations, insurance ...

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$13

$21

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How much do insurance claims associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for insurance claims associate in Delaware is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Delaware? The most popular types of Insurance Claims jobs in Delaware are:
What are popular job titles related to Insurance Claims Associate jobs in Delaware? For Insurance Claims Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Delaware look for? The top searched job categories for Insurance Claims Associate jobs in Delaware are:
What cities in Delaware are hiring for Insurance Claims Associate jobs? Cities in Delaware with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Commercial Lines Senior Account Manager

Commercial Lines Senior Account Manager

National Financial Partners

Wilmington, DE • On-site

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Role Description:
We are seeking an experienced Senior Account Manager with generalist coverage experience and ideally have also serviced niche Eldercare Facilities clients (includes long-term care, senior living, independent living, assisted living, nursing homes, home health, rehab and hospice ). You will take on a critical advisory role in establishing high-level client engagement and relationship management of middle-market and complex clients. You should be able to speak with authority with regards to coverage analysis, claim review and risk management efforts. Understand alternative risk structures, including high-deductible plans, self-insurance and layered property placements with critical thinking ability to provide positive, impactful insurance program solutions. You should be comfortable conducting presentations and client meetings. You should have demonstrated experience with all property and casualty coverage lines, general liability, professional liability, property, builders risk, difference in conditions (DIC), flood, deductible buy down workers compensation and auto. In addition, you will ideally be versed with management liability coverage lines (D&O, EPL, Crime, Cyber and Fiduciary). You should be able to support multiple Producers and manage a BOB. Title and salary will be commensurate with experience and knowledge.
This is a full-time remote position. Typical work hours are 8:30-5 :00 EST, M-F. Candidates would ideally be in the mid-Atlantic or East Coast for the ability and feasibility for occasional travel to client meetings or our designated offices if required. Title and salary will be commensurate with knowledge and experience.
Essential Duties:
  • Manage primary client relationship and development of customer service plan. Maintain a focus on growth and retention of assigned book of business.
  • Establish and maintain a high level of trust with clients through consistent contact and proactive resolution of any actionable serving items, questions or concerns.
  • Initiate client meeting to strategize for the renewal marketing process. Advise on the best coverage alternatives.
  • Able to review ownership and management contracts, property leases and other contractual documents to gather important information and insurance requirements for compliance purposes
  • Will discuss and negotiate coverage and related pricing with carriers and wholesalers based on in depth understanding of client's exposures and historical claims.
  • Prepare renewal submission based on strategy client meeting results, including loss analysis, changes in exposure/operations and recommended coverage options. Conduct renewal presentation with clients either individually or with other members of the team.
  • Strong knowledge of Marketing/Underwriting Process including selecting appropriate markets based on appetite, presenting the clients operational story in the best light to the underwriter, summarizing historical claims, documenting carrier clearance. Continuing high-level and consistent carrier/wholesale communication to obtain the most comprehensive quote by the target timeline.
  • Be a strategic negotiator to obtain comprehensive coverage and most competitive premium,
  • Develop strong relationships with business partners including carrier underwriters, wholesalers and any other professional service providers.
Organizational and Personal Development:
  • Set priorities and manage workflow and timelines to ensure goals are met.
  • Document correspondence, electronic documents and all pending activities wit in the Management Operating System.
  • Engage and encourage consistent professional communication with clients, carriers and staff.
  • Provide consistent and clear guidance to the associate account manager or other support staff. Oversight and sign off of all client servicing tasks, Pre-Renewal and Post-binding work that the assigned associate is accountable for.
  • Stay informed with industry insurance information, training, new available markets or technologies and changing legislation affecting the eldercare industry.
  • Inclusive engagement of the assigned associate with client virtual and/or phone calls in order for the entire team to understand next steps and outcomes.
  • Strong communication and proactive engagement with the assigned associate in order to foster high level of collaboration and a learning environment.
Job Specifications/Requirements:
  • Property and casualty insurance license upon hire is required. Professional designations preferred/helpful (CIC, AAI, CISR, CPIA)
  • Ideally 5+ years Property Casualty servicing experience
  • BA/BS degree is preferred. HS Diploma or equivalent is required
  • Demonstrated in-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters
  • Strong written, verbal and negotiation skills
  • Ability to prioritize and self-manage workload
  • Advanced MS Office skills, to include Excel, Word, Powerpoint
  • EPIC experience is preferred, but will consider other agency management system experience
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $57,000 $110,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.

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