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Insurance Case Manager Jobs in Rancho Cucamonga, CA

Case Manager

Fontana, CA

$20.20 - $22.72/hr

Employer Paid Options- Health Insurance (Medical, Dental, Vision) Employer Paid- $10K Life/AD&D ... case management Function/Technical Skills • Must have knowledge of or possess the ability to ...

Manager of Case Management Job Status: Temporary, Full-Time 40 hrs. per week Schedule: Fri - Mon 8 ... Life insurance * Paid time off NOTE: This is not intended to be all-inclusive. Employees may ...

Lead Case Manager

Corona, CA · On-site

$29.50/hr

Description Position Overview Team Leads provide case management and supportive services to ... For insurance purposes, must be at least 21 years of age, possess a valid driver's license, and ...

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... The Case Manager to Participant caseload ratio shall not exceed 1 to 50, unless prior written ...

CASE MANAGER, DRC

San Bernardino, CA · On-site

$20.50 - $26.50/hr

Paid Time Off Paid Holidays 401(k) Matching Health Insurance Vision Insurance Life Insurance Health ... The Case Manager to Participant caseload ratio shall not exceed 1 to 50, unless prior written ...

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... The Case Manager to Participant caseload ratio shall not exceed 1 to 50, unless prior written ...

Case Manager

Covina, CA

$21 - $27/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Case Manager

Covina, CA · On-site

$21 - $27/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Senior Case Manager (Personal Injury) Be the Commander. Own the Case. Elevate the Outcome. We're a ... You'll direct intake and support staff to obtain police reports, open insurance claims, and build ...

Senior Case Manager (Personal Injury) Be the Commander. Own the Case. Elevate the Outcome. We're a ... You'll direct intake and support staff to obtain police reports, open insurance claims, and build ...

Senior Case Manager (Personal Injury) Be the Commander. Own the Case. Elevate the Outcome. We're a ... You'll direct intake and support staff to obtain police reports, open insurance claims, and build ...

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Insurance Case Manager information

See Rancho Cucamonga, CA salary details

$33.2K

$52K

$75.6K

How much do insurance case manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for insurance case manager in Rancho Cucamonga, CA is $51,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $60,300.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What job categories do people searching Insurance Case Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Insurance Case Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Insurance Case Manager jobs? Cities near Rancho Cucamonga, CA with the most Insurance Case Manager job openings:

Case Manager-Housing Navigator

SIMPLE SOLUTIONS PSYCHOTHERAPY

Rancho Cucamonga, CA • On-site

$28 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Case Manager Housing Navigator assists Medi-Cal members experiencing homelessness or at
risk of homelessness in obtaining and maintaining permanent housing through Californias
CalAIM Community Supports Program. The Housing Navigator serves as the primary liaison
between members, landlords, property management companies, housing authorities, and
community resources to remove barriers to housing stability.
Essential Duties
Housing Navigation
 Conduct housing needs assessments.
 Develop individualized housing plans.
 Locate affordable housing opportunities.
 Maintain relationships with landlords and property managers.
 Coordinate apartment tours and housing applications.
 Assist members with lease documentation.
 Advocate for members during the housing search process.
Housing Deposits
 Coordinate security deposits.
 Coordinate utility deposits.
 Obtain required landlord documentation.
 Process move-in assistance requests.
 Verify member eligibility.
 Maintain payment documentation and receipts.
Housing Transition Services
 Coordinate move-in dates.
 Assist with obtaining furniture and essential household items.
 Coordinate utility activation.
 Connect members with community resources.
 Ensure successful transition into permanent housing
Housing Tenancy Services
 Conduct home visits.
 Monitor housing stability.
 Assist with landlord disputes.
 Provide eviction prevention services.
 Teach budgeting and lease compliance.
 Develop housing stability plans.
 Coordinate with ECM providers.
Financial Literacy Life Skills Facilitation
 Facilitate individual and group classes on budgeting, financial literacy, credit building,
banking, and money management.
 Educate members on developing and maintaining a household budget.
 Teach members how to manage rent, utilities, and other recurring household expenses.
 Provide instruction on building and repairing credit, understanding credit reports, and
improving financial stability.
 Assist members with establishing savings goals and developing long-term financial plans
to support housing stability.
 Facilitate life skills workshops focused on independent living, lease compliance, tenant
responsibilities, and self-sufficiency.
 Document attendance, participation, and member progress in accordance with
Community Supports documentation requirements.
Care Coordination
 Collaborate with ECM Care Managers.
 Participate in case conferences.
 Communicate with medical and behavioral health providers.
 Coordinate referrals.
 Maintain regular contact with members.
Documentation
 Complete all Community Supports documentation within required timeframes.
 Document services in the electronic health record.
 Maintain landlord communication logs.
 Upload receipts and supporting documentation.
 Ensure compliance with DHCS and IEHP requirements.
Minimum Qualifications
 Bachelors degree in Social Work, Human Services, Psychology, Sociology, Public
Health, or related field preferred.
 Associate degree with relevant experience may be considered.
 Minimum of 2 years of housing navigation, homeless services, case management, or
supportive housing experience.
 Experience with Medi-Cal, CalAIM, or Community Supports preferred.
 Valid California drivers license and clean driving record.
Preferred Experience
 CES (Coordinated Entry System)
 HMIS
 Landlord engagement
 Fair Housing laws
 Housing Choice Voucher (Section 8)
 Housing Authority processes
 Behavioral Health
 Substance Use Disorders
 Recuperative Care
 ECM
 Community Supports
Knowledge
 DHCS Community Supports requirements
 Housing Transition Navigation
 Housing Deposits
 Housing Tenancy Services
 Landlord-tenant laws
 Motivational Interviewing
 Trauma-Informed Care
 Harm Reduction
 Housing First model