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Insurance Case Manager Jobs in Emmaus, PA (NOW HIRING)

CASE MANAGER

Bethlehem, PA · On-site

$21.50/hr

Medical, Dental & Vision Insurance * 401(k) Retirement Plan * Paid Time Off * Employee Assistance ... One year of Case Management experience. * Experience working within behavioral health or community ...

Comprehensive benefits: medical, dental, vision, and pet insurance. * Two week paid training ... Position Summary KidsPeace is seeking a Bilingual (English/Spanish) Case Manager for immediate ...

Comprehensive benefits: medical, dental, vision, and pet insurance. * Two week paid training ... Position Summary KidsPeace is seeking a Bilingual (English/Spanish) Case Manager for immediate ...

Case Manager

Limeport, PA · On-site

$20/hr

The Case Manager is the primary point of contact and liaison for internal/external resident care ... Ensure that all entitlements are received and current and manages the oversight of insurance ...

Case Manager

Limeport, PA · On-site

$20/hr

The Case Manager is the primary point of contact and liaison for internal/external resident care ... Ensure that all entitlements are received and current and manages the oversight of insurance ...

Housing Case Manager

Bethlehem, PA · On-site

$21 - $24/hr

FT- Housing Case Manager ($21hr to $24hr) Location: Bethlehem The Organization: Valley Youth House ... Comprehensive health, dental, and vision insurance coverage, including prescription benefits.

Currently seeking a Field Nurse Case Manager to cover the Allentown, Easton, Bethlehem area ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Currently seeking a Field Nurse Case Manager to cover the Allentown, Easton, Bethlehem area ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ... Prior case management experience preferred. MINIMUM QUALIFICATIONS: • A current, unrestricted ...

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

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Showing results 1-20

Insurance Case Manager information

See Emmaus, PA salary details

$31.2K

$48.9K

$71.1K

How much do insurance case manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for insurance case manager in Emmaus, PA is $48,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $56,700.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What cities near Emmaus, PA are hiring for Insurance Case Manager jobs? Cities near Emmaus, PA with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Emmaus, PA as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,858 per year, or $23.5 per hour.

CASE MANAGER

Resources for Human Development

Bethlehem, PA • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Resources For Human Development rating

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

❤️ Make a Difference Every Day
Case Manager

???? Lehigh Valley County Pennsylvania
???? Full-Time
???? $21.50

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We are seeking a dedicated and compassionate Case Manager to help individuals access resources, overcome barriers, and achieve their recovery and life goals.

As a Case Manager, you will serve as an advocate, connector, and partner for program participants, helping them navigate services and build community supports that promote long-term success. You'll work as part of a multidisciplinary team focused on delivering person-centered, recovery-oriented care.

About RHD

For decades, Resources for Human Development (RHD) has provided innovative and person-centered services that empower individuals to achieve greater independence, wellness, and quality of life.

Our Behavioral Health programs support individuals facing mental health, substance use, housing, and life challenges through comprehensive community-based services. We believe in meeting people where they are and helping them build pathways to recovery, stability, and self-sufficiency.


Why Join Our Team????? Competitive Pay & Benefits
  • Competitive Compensation
  • DailyPay – Access Your Earned Wages Before Payday
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Assistance Program
  • Wellness Programs
  • Company-Paid Training
  • Career Advancement Opportunities
???? Career Growth & Development
  • Paid Training Programs
  • Professional Development Opportunities
  • Leadership Development Programs
  • Opportunities for Advancement
  • Experience Working with Diverse Populations
❤️ Meaningful Work That Matters
  • Help individuals achieve recovery and personal goals
  • Connect participants with housing, healthcare, employment, and community resources
  • Advocate for individuals and families
  • Build meaningful relationships in the community
  • Join a mission-driven organization dedicated to person-centered care

What You'll Do

As a Case Manager, you will:

  • Participate as a member of a multidisciplinary team providing holistic, recovery-oriented services.
  • Assist in developing and reviewing recovery plans in collaboration with participants, clinical staff, medical providers, and other stakeholders.
  • Develop and maintain relationships with community agencies and service providers.
  • Connect program participants with critical community-based resources and supports.
  • Assist individuals in achieving recovery plan goals through advocacy, education, and service coordination.
  • Work directly in the community within the program's service area.
  • Transport program participants to appointments and community resources as needed.
  • Complete assessments, documentation, and reports in accordance with organizational, funding, licensing, and accreditation requirements.
  • Perform additional duties as assigned.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Organized
✔ Resourceful
✔ Team-Oriented
✔ Professional
✔ Service-Focused
✔ Adaptable
✔ Committed to Helping Others


QualificationsRequired
  • Two years of experience providing support to individuals involved in behavioral health, addiction recovery, intellectual and developmental disability services, homelessness services, or related human services programs.
  • Strong interpersonal and communication skills.
  • Intermediate computer skills.
  • Ability to work independently in community-based settings.
  • Ability to complete documentation accurately and timely.
  • Subject to applicable background clearances and employment screenings.
Preferred
  • Bachelor's Degree in Human Services or a related field.
  • One year of Case Management experience.
  • Experience working within behavioral health or community support programs.

Schedule
  • Full-Time
  • Community-Based Position
  • Flexible schedule based on participant needs and program requirements
  • Evening and weekend availability may be required
  • Local travel throughout the service area required

Physical Requirements
  • Ability to stand, sit, walk, climb stairs, reach, bend, kneel, stoop, crouch, and perform repetitive motions.
  • Ability to lift up to 50 pounds occasionally.
  • Ability to safely transport participants as needed.
  • Ability to perform essential job functions with or without reasonable accommodation.

???? Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job helps people build better futures.

If you're passionate about connecting people to resources, supporting recovery, and helping individuals achieve their goals, we encourage you to apply today.

Join our team and become the reason someone has access to the support they need to thrive.


About Our Organization

Resources for Human Development (RHD) is a national human services organization dedicated to helping individuals of all abilities live with dignity, independence, and self-determination. Through innovative and person-centered programs, RHD provides behavioral health, intellectual and developmental disability, housing, recovery, and community-based services that strengthen individuals, families, and communities.

Employment for this position is administered through Apis Services, Inc., a member of the Inperium family of companies.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.



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