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Insurance Case Manager Jobs in Emmaus, PA (NOW HIRING)

CASE MANAGER

Bethlehem, PA · On-site

$21.50/hr

As a Case Manager , you'll play a vital role in coordinating care, maintaining treatment plans, and ... Medical, Dental & Vision Insurance * 401(k) Retirement Plan * Paid Time Off * Employee Assistance ...

Comprehensive benefits: medical, dental, vision, and pet insurance. * Two week paid training ... Position Summary KidsPeace is seeking a Bilingual (English/Spanish) Case Manager for immediate ...

Housing Case Manager

Bethlehem, PA · On-site

$21 - $24/hr

FT- Housing Case Manager ($21hr to $24hr) Location: Bethlehem The Organization: Valley Youth House ... Comprehensive health, dental, and vision insurance coverage, including prescription benefits.

Case Manager II

Topton, PA · On-site

$15K/yr

Provides case management and face-to-face services as described in Service Plan, to meet stated ... Life insurance * Referral bonuses of up to $3,000 Staff receive excellent training through a ...

Case Manager II

Topton, PA · On-site

$15K/yr

Provides case management and face-to-face services as described in Service Plan, to meet stated ... Life insurance * Referral bonuses of up to $3,000 Staff receive excellent training through a ...

Provides case management and face-to-face services as described in Service Plan, to meet stated ... Life insurance * Referral bonuses of up to $3,000 Staff receive excellent training through a ...

Provides case management and face-to-face services as described in Service Plan, to meet stated ... Life insurance * Referral bonuses of up to $3,000 Staff receive excellent training through a ...

Currently seeking a Field Nurse Case Manager to cover the Allentown, Easton, Bethlehem area ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Currently seeking a Field Nurse Case Manager to cover the Allentown, Easton, Bethlehem area ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ... Prior case management experience preferred. MINIMUM QUALIFICATIONS: • A current, unrestricted ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

The case manager will provide community-based services to individuals identified as eligible for ... Life Insurance * Disability Insurance * Paid Time Off * 403(b) with Employer Match * Employee ...

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Showing results 1-20

Insurance Case Manager information

See Emmaus, PA salary details

$31.2K

$48.9K

$71.1K

How much do insurance case manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance case manager in Emmaus, PA is $48,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $56,700.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Emmaus, PA look for?

The top searched job categories for Insurance Case Manager jobs in Emmaus, PA are:

What cities near Emmaus, PA are hiring for Insurance Case Manager jobs?

Cities near Emmaus, PA with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Emmaus, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,858 per year, or $23.5 per hour.

CASE MANAGER

Bethlehem, PA • On-site


Resources for Human Development
Non-Profits • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Good training


$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Job description

Make an Impact Every Day to Shape FuturesCase Manager

Lehigh Valley, PA
Full-Time
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and successful life. We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping youth and families succeed.

As a Case Manager, you'll play a vital role in coordinating care, maintaining treatment plans, and supporting youth through a collaborative, treatment-focused approach. Whether you're beginning your career or bringing previous human services experience, you'll receive the support, training, and opportunities needed to grow while making a meaningful difference every day.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping children, adolescents, and families achieve greater stability, confidence, and success while promoting dignity, respect, and positive outcomes.

Every day, our team members make a meaningful impact by supporting youth in reaching their goals and building brighter futures.

Why Join Our Team?Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Collaborative, multidisciplinary team environment
• Ongoing professional development and training opportunities
• Comprehensive onboarding and required certifications
• Hands-on experience in behavioral health and case management
• Continued education and annual training opportunities
• Supportive leadership invested in your success
• Opportunities for career advancement

Meaningful Work That Matters

• Advocate for adolescents and families
• Coordinate services that promote stability and success
• Help youth achieve treatment goals and positive outcomes
• Build meaningful relationships with youth, families, and providers
• Make a lasting impact through compassionate, person-centered care

What You'll Do

As a Case Manager, you will:

• Coordinate medical care and treatment services for youth in care
• Maintain medical records and ensure compliance with regulatory requirements
• Schedule and coordinate routine, specialty, psychiatric, and follow-up appointments
• Assist with transportation to medical appointments as needed
• Monitor medication administration and complete weekly medication counts
• Train staff in medication administration, CPR, and First Aid procedures
• Communicate medical updates and treatment information with parents, guardians, providers, and treatment team members
• Collaborate closely with clinicians, direct care staff, families, and community partners to support positive outcomes
• Maintain accurate documentation and electronic records
• Assist with program operations and provide support coverage when necessary
• Support quality care initiatives and contribute to overall program success
• Perform additional duties as assigned

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Organized
✔ Dependable
✔ Strong Communicator
✔ Team-Oriented
✔ Detail-Oriented
✔ Critical Thinker
✔ Professional
✔ Passionate About Helping Youth and Families

QualificationsRequired

• High School Diploma or equivalent
• Strong written and verbal communication skills
• Ability to maintain accurate documentation and electronic records
• Strong critical thinking and problem-solving abilities
• Ability to complete required trainings and certifications, including:

  • CPR/First Aid
  • Medication Administration
  • Crisis Intervention
  • Trauma-Informed Care
  • HIPAA
  • Mandated Reporting
  • Other agency-required trainings
Preferred

• Previous experience in behavioral health, human services, case management, or residential care settings
• Experience working with adolescents and families

Schedule

• Full-Time
• Monday-Friday
• Location: Norristown, PA

Physical Requirements (If Applicable)

• Ability to lift up to 25 pounds
• Ability to stand, walk, bend, and assist youth as needed
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs coordinate services.

Some jobs build careers.

This job changes lives.

If you're looking for meaningful work where your compassion, dedication, and commitment help young people achieve brighter futures, we encourage you to apply today.

Join our team and make an impact every day to shape futures.

About Our Organization

Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.



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