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Insurance Case Manager Jobs in Lancaster, PA (NOW HIRING)

... Insurance • 401(k) Retirement Plan • Paid Time Off • Employee Assistance Program • Wellness ... The Case Manager works collaboratively with multidisciplinary teams to promote recovery, stability ...

New

JOB TITLE: Case Manager Program: CHAP (Comprehensive Housing Assistance Program) Date Written ... and insured. · Willingness to travel throughout Lancaster city and county and occasionally ...

JOB TITLE: Case Manager Program: CHAP (Comprehensive Housing Assistance Program) Date Written ... and insured. · Willingness to travel throughout Lancaster city and county and occasionally ...

Responsible for serving as a resource person, case manager, counselor and trainer to support the ... Life insurance * Referral bonuses of up to $3,000 . Staff receive excellent training through a ...

Case Manager I

York, PA · On-site

$15K/yr

Responsible for serving as a resource person, case manager, counselor and trainer to support the ... Life insurance * Referral bonuses of up to $3,000 . Staff receive excellent training through a ...

Family Advocacy Case Manager

York, PA · On-site

$38K - $42K/hr

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

Family Advocacy Case Manager

York, PA · On-site

$38K - $42K/yr

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

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Showing results 1-20

Insurance Case Manager information

See Lancaster, PA salary details

$31.6K

$49.4K

$71.9K

How much do insurance case manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance case manager in Lancaster, PA is $49,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,400.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What are popular job titles related to Insurance Case Manager jobs in Lancaster, PA?

For Insurance Case Manager jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Lancaster, PA look for?

The top searched job categories for Insurance Case Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Insurance Case Manager jobs?

Cities near Lancaster, PA with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,429 per year, or $23.8 per hour.

$27/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

️Change Lives While Growing Your Own Career Case Manager Abraxas Academy 1000 Academy Drive., Morgantown, PA 19543 Full-Time Salary: $27.00/hourly DailyPay Available Looking for More Than Just a Job? At Abraxas Youth and Family Services we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed. Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive. No experience required for many positions. Paid training provided. About Abraxas Youth and Family Services For more than 53 years, Abraxas Youth and Family Services has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives. Why Join Our Team? Competitive Pay & Benefits • Competitive Compensation • DailyPay – Access Your Earned Wages Before Payday • Medical, Dental & Vision Insurance • 401(k) Retirement Plan • Paid Time Off • Employee Assistance Program • Wellness Programs • Employee Referral Bonuses • Company-Paid Training Career Growth & Development • Paid Training Programs • Professional Development Opportunities • Certification Opportunities • Leadership Development Programs • Career Advancement Opportunities • Opportunities Across Multiple Service Lines ️ Meaningful Work That Matters • Make a Difference Every Day • Support Individuals and Families • Build Meaningful Relationships • Strengthen Communities • Join a Mission-Driven Organization What You’ll Do The Case Manager provides community-based support and coordination of services for program participants. This role is responsible for assessing participant needs, connecting individuals with community resources, and supporting the implementation of individualized recovery or service plans. The Case Manager works collaboratively with multidisciplinary teams to promote recovery, stability, and independence for participants. Your responsibilities may include: Coordinate and implement individualized service and recovery plans. Provide community-based case management services and support participants in achieving personal goals. Assist participants with accessing resources such as housing, medical care, employment, education, and behavioral health services. Advocate on behalf of participants to ensure access to necessary supports and services. Transport participants to appointments and community resources when required. Collaborate with clinical staff, community providers, and other stakeholders. Maintain accurate and timely documentation in accordance with program and regulatory requirements. Identify service gaps and communicate recommendations for improving participant services. Attend team meetings, supervision, and required trainings. * Ensures accurate billing and statistical reporting for clients on caseload, and → monitors billing/statistical accuracy across the case management team, flagging discrepancies before submission. * Ensures communication of pertinent information to outside agencies to assist in providing basic needs for clients, such as IEPs, prior drug abuse or mental health history. * Completes client satisfaction index at time of discharge. * Completes referrals and intake processes, and → provides guidance to case management staff on complex or time-sensitive intake/referral situations. Assists with client behaviors and unit operations as needed. Provides coverage for the Program Manager or APM on case-management-related matters in their absence, as assigned. Assists in training new case management staff on documentation standards, treatment planning, and Abraxas policy. Supports the Abraxas philosophy and mission and promotes the Seven Key Principles of care, → modeling and reinforcing these principles among case management staff. Demonstrates appropriate use of Safe Crisis Management techniques and skills. Who We’re Looking For You may be a great fit if you are: Compassionate Dependable Patient Team-Oriented Service-Focused Professional Positive Committed to Helping Others Qualifications Education and Experience Required: Bachelor’s Degree in Human Services or a related field preferred, or equivalent experience. Experience: Two (2) years of experience supporting individuals in behavioral health, addiction recovery, or intellectual/developmental disability services required. One (1) year of case management experience preferred. Other Qualifications: At least twenty-one (21) years of age Must have a valid Driver's License Physical exams that include TB and drug testing. Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors. Satisfactory completion of background screening and applicable pre-employment checks, including but not limited to employment and/or personal reference and driving records. Ability to work with computers and the necessary software typically used by the department. Schedule • Full-Time Must be available to work weekends! Physical Requirements • Ability to stand, walk, bend, and assist individuals as needed • Ability to perform essential job functions with or without reasonable accommodation Join Us in Building Better Futures! Apply Today! Some jobs pay the bills. Some jobs build careers. This job changes lives. If you’re looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today. Join our team and become the reason someone has a better day. About Our Organization Abraxas Youth and Family Services is part of the Imperium family of companies. Employment for this position is administered through Apis Services, Inc. Equal Opportunity Employer Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment. #CB