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Insurance Case Manager Jobs in Lancaster, PA (NOW HIRING)

Tenfold

CHAP Case Manager

Lancaster, PA · On-site

$20.25 - $24.25/hr

JOB TITLE: Case Manager Program: CHAP (Comprehensive Housing Assistance Program) Date Written ... and insured. · Willingness to travel throughout Lancaster city and county and occasionally ...

Tenfold

CHAP Case Manager

Lancaster, PA · On-site

$20.25 - $24.25/hr

JOB TITLE: Case Manager Program: CHAP (Comprehensive Housing Assistance Program) Date Written ... and insured. · Willingness to travel throughout Lancaster city and county and occasionally ...

Diakon

Case Manager I

York, PA · On-site

$15K/yr

Responsible for serving as a resource person, case manager, counselor and trainer to support the ... Life insurance * Referral bonuses of up to $3,000 . Staff receive excellent training through a ...

Diakon

Case Manager I

York, PA · On-site

$15K/yr

Responsible for serving as a resource person, case manager, counselor and trainer to support the ... Life insurance * Referral bonuses of up to $3,000 . Staff receive excellent training through a ...

JusticeWorks

Family Advocacy Case Manager

York, PA · On-site

$38K - $42K/hr

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

JusticeWorks

Family Advocacy Case Manager

York, PA · On-site

$38K - $42K/yr

Family Advocacy Case Manager Full-Time / Salaried / JusticeWorks YouthCare Make a difference for ... Valid driver's license, auto insurance, and reliable access to a vehicle * Ability to pass all ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Lancaster, PA

Insurance Case Manager information

See Lancaster, PA salary details

$31.6K

$49.4K

$71.9K

How much do insurance case manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for insurance case manager in Lancaster, PA is $49,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

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For Insurance Case Manager jobs in Lancaster, PA, the most frequently searched job titles are:

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The top searched job categories for Insurance Case Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Insurance Case Manager jobs?

Cities near Lancaster, PA with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,410 per year, or $23.8 per hour.

CASE MANAGER

Morgantown, PA • On-site

Abraxas Youth & Family Services
Non-Profits • 11 - 50 employees
Learn more about Abraxas Youth & Family Servicesexternal

$27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

❤️ Change Lives While Growing Your Own Career

"Help People Heal"

 Case Manager

???? Abraxas Academy

1000 Academy Drive., Morgantown, PA 19543

???? Full-Time

????Salary: $27.00/hourly

???? DailyPay Available

Looking for More Than Just a Job?

At Abraxas Youth and Family Services we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

No experience required for many positions. Paid training is provided.

 About Abraxas Youth and Family Services

For more than 53 years, Abraxas Youth and Family Services has been dedicated to improving lives through high-quality services and support. 

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

???? Competitive Pay & Benefits

• Competitive Compensation

• Daily Pay – Access Your Earned Wages Before Payday

• Medical, Dental & Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off

• Employee Assistance Program

• Wellness Programs

• Employee Referral Bonuses

• Company-Paid Training

???? Career Growth & Development

• Paid Training Programs

• Professional Development Opportunities

• Certification Opportunities

• Leadership Development Programs

• Career Advancement Opportunities

• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day

• Support Individuals and Families

• Build Meaningful Relationships

• Strengthen Communities

• Join a Mission-Driven Organization

What You’ll Do

The Case Manager provides community-based support and coordination of services for program participants. This role is responsible for assessing participant needs, connecting individuals with community resources, and supporting the implementation of individualized recovery or service plans. The Case Manager works collaboratively with multidisciplinary teams to promote recovery, stability, and independence for participants.

Your responsibilities may include:

  • Coordinate and implement individualized service and recovery plans.

Apply