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Insurance Case Manager Jobs in Detroit, MI (NOW HIRING)

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JJ Case Manager

Detroit, MI · On-site

$44K - $59K/yr

The Case Manager will have an understanding of and commitment to a system of care approach that ... Valid driver's license, insurance and registration. Preferred * Master's degree in social work ...

Lighthouse

Family Shelter Case Manager

Pontiac, MI · On-site

$43K/yr

Reliable transportation and maintenance of automobile insurance * Valid driver's license ... or case management * An understanding of the social constructs impacting those experiencing ...

Lighthouse

Family Shelter Case Manager

Pontiac, MI · On-site

$43K/yr

Reliable transportation and maintenance of automobile insurance * Valid driver's license ... or case management * An understanding of the social constructs impacting those experiencing ...

CNS Healthcare

Case Manager, Oakland County

Pontiac, MI · On-site

$56K - $72K/yr

Our case managers coordinate client-focused treatment and services, embrace a trauma-informed ... Comprehensive medical insurance options * Employer-paid benefits including dental, vision, life ...

CNS Healthcare

Case Manager, Oakland County

Pontiac, MI · Hybrid

$56K - $72K/yr

Our case managers coordinate client-focused treatment and services, embrace a trauma-informed ... Comprehensive medical insurance options * Employer-paid benefits including dental, vision, life ...

Trinity Health

Case Management

Livonia, MI · On-site

An Opportunity to Join our Remarkable Care as a Case Manager awaits YOU!!!! Trinity Health Livonia ... Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Detroit, MI

Insurance Case Manager information

See Detroit, MI salary details

$29.7K

$46.5K

$67.7K

How much do insurance case manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance case manager in Detroit, MI is $46,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $54,000.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Detroit, MI? For Insurance Case Manager jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Detroit, MI look for? The top searched job categories for Insurance Case Manager jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Insurance Case Manager jobs? Cities near Detroit, MI with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $46,519 per year, or $22.4 per hour.

RN - Case Manager

Henry Ford St. John Hospital - HP

Grosse Pointe, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Case Manager

The Case Manager will work in an acute rehab unit. This role involves managing a caseload of approximately 14 patients. The schedule for this position is Monday through Friday from 8:00 AM to 4:30 PM. Candidates must have at least one year of case management experience in a hospital setting. Business casual attire is required for this position. This position does not require floating to other units. All qualified candidates are encouraged to apply.

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

Cynet Health is a Joint Commission-accredited, Minority-Owned healthcare staffing agency headquartered in Sterling, Virginia, proudly serving healthcare facilities across the United States since its founding in 2010. As one of the nation's largest and fastest‑growing healthcare staffing firms in the nation, we staff thousands of nursing, allied health, locum tenens, pharmacy, therapy, direct‑hire, and non‑clinical professionals across hospitals, clinics, long‑term care facilities, labs and more. We're one of the most decorated staffing agencies in America-ranked a Top Travel Nursing Company by BluePipes, recognized among the fastest‑growing and most diverse staffing firms by Inc. 5000, Staffing Industry, WBJ and USPAACC-and remain deeply committed to excellence, inclusion, and community impact.

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