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Insurance Case Manager Jobs in Midland, MI (NOW HIRING)

The Salvation Army

Case Manager

Mount Pleasant, MI

$18.50 - $23.75/hr

The Case Manager provides relational support to low-income clients working towards accomplishing ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

Socket.dev

Case Manager - Fulltime

Alma, MI · On-site

$52 - $73/hr

The Case Manager is responsible for case coordination, linking, monitoring, and implementation of ... Medical insurance you can trust with BCBS of Michigan. Low employee contribution and employer ...

New

Spectrum Human Services

Case Manager

Saginaw, MI · On-site

$41K - $45K/yr

You won't just be managing cases--you will be an empowerment partner coordinating vital services ... Must provide proof of vehicle insurance coverage on the vehicle used. * Satisfactory completion of ...

Elara Caring

RN Case Manager- Hospice

Saginaw, MI · On-site

Pet insurance As a Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board of ...

Elara Caring

RN Case Manager- Hospice

Saginaw, MI · On-site

Pet insurance As a Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board of ...

Elara Caring

RN Case Manager- Hospice

Saginaw, MI · On-site

$65 - $95/hr

Pet insurance As a Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board of ...

Elara Caring

RN Case Manager- Hospice

Saginaw, MI · On-site

Pet insurance As a Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board of ...

Heart to Heart Hospice

RN Case Manager

Saginaw, MI · On-site

RN Case Manager You can make a difference in the lives of others! At Heart to Heart Hospice, we ... Medical, dental & vision insurance * Paid time off * Paid holidays * 401k with up to 4% employer ...

Heart to Heart Hospice

RN Case Manager

Saginaw, MI · On-site

SIGN ON BONUS - $5,000** RN Case Manager What You Must Have: * Graduate of an accredited Diploma ... Medical, Dental & Vision insurance * Paid Time Off * Paid holidays * 401k with up to 4% employer ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Midland, MI

Insurance Case Manager information

See Midland, MI salary details

$27.9K

$43.6K

$63.5K

How much do insurance case manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance case manager in Midland, MI is $43,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $50,600.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Midland, MI look for?

The top searched job categories for Insurance Case Manager jobs in Midland, MI are:

What cities near Midland, MI are hiring for Insurance Case Manager jobs?

Cities near Midland, MI with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Midland, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,627 per year, or $21 per hour.

Case Manager

The Salvation Army Central Territory

Mount Pleasant, MI • On-site

$18.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Facilitates case management of participants within program guidelines, including developing case plans and supporting participants in establishing goals.

  • Maintains relationships with community agencies, coordinates services, and communicates about cases to promote program outcomes.

  • Uses electronic database to enter, retrieve, and maintain accurate case records, monitor assistance fund balances, and support reporting requirements.

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

600th of 786 rated non-profit organizations

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.
Position Summary: The Case Manager provides relational support to low-income clients working towards accomplishing their goals and family sufficiency. This role offers encouragement and resources to clients and is responsible to track and document the case status.
Essential Responsibilities:
  • Facilitates the case management of participants within program guidelines utilizing assessment tools; develops rapport and partnership with participants; develops case plans and supports participants in establishing goals; meets regularly to track progress; coordinates referrals and works to support desired program outcomes
  • Maintains working relationships with community agencies to maintain awareness of available services; promotes The Salvation Army's services; coordinates services and communicates about cases; assures that valid releases of information are on file
  • Creates case plans and helps participants achieve identified goals through agency resources and referral to outside resources as available and appropriate
  • Enhances personal knowledge and skill through community and agency educational forums
  • Uses electronic database to enter, retrieve, and maintain accurate case records per protocols; manages service transactions, case plans, and assessments; monitors assistance fund balances and requests resources as appropriate
  • Fulfills ad hoc and periodic survey requests, and provides information needed for reports to administration
  • Perform other duties as assigned

Qualifications:
Education/Experience:
  • Bachelor's degree in social work, psychology, sociology, or related field; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • 2 or more years of applicant interview or case management experience
  • Experience working with program target population (preferred)

Skills, Knowledge & Abilities:
  • Learn and adhere to The Salvation Army Social Services Code of Ethics
  • Adhere to professional codes of ethics as they apply to professional licensing
  • Understand and adhere to professional boundaries within and outside of the organization
  • Maintain client confidentiality and obtain appropriate releases of information
  • Complete Safe From Harm training, and keep current as needed
  • Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
  • Complete Caseworker Certification Program within 120 days of hire

Computer Skills:
  • Proficient in Microsoft Office 365
  • Basic knowledge of Teams and Sharepoint
  • Proficient in SIMS (ServicePoint) software within 90 days
  • Willingness to learn new software as needed

Certificates and Licenses:
  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)
  • Complete Safe From Harm training, and keep current as needed

The Salvation Army offers the following benefits:
  • Health Care Benefits which include:
    • Medical
    • Dental
    • Vision
    • Hearing
    • Flexible spending accounts
    • AFLAC
    • Voluntary life insurance benefits
  • Short-Term and Long-Term Disability options
  • Pet Insurance
  • Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
    • Vesting starts after three years of employment, 100% vested after five years of employment
  • The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
  • Employee Discounts
  • Paid Time Off which includes:
    • Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
      • Up to (6) earned sick days per year may be used as discretionary days.
    • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
    • The accrual rate is based upon years of service and approved hours worked.
    • You will receive up to 2 personal days per year based on date of hire.
    • Birthday off with pay.
    • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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