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Insurance Case Manager Jobs in Dearborn, MI (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Detroit, MI

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances ... Manage case files from intake to closing under the direction of an attorney * Performs other ...

Morgan & Morgan, P.A.

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

For millions of Americans, we're their last line of defense against insurance companies, large ... The Case Manager will assist the attorney in developing settlements, preparing documents and ...

Detroit Recovery Project

Case Manager

Detroit, MI

$50K - $52K/hr

Detroit Recovery Project is seeking a compassionate, organized, and driven Case Manager to support ... D Insurances * Employer-Paid Disability Insurance * Pet Insurance * Front-loaded PTO to support ...

Corktown Health Center

Be Seen First

Case Manager

Detroit, MI · On-site

$20 - $23/hr

Facilitates clients' access to medical treatment, insurance coverage, substance abuse treatment ... Case Management certification required within one year of hire. · Two years case management ...

Trinityhealth

Case Manager

Livonia, MI

$18.75 - $24/hr

Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term ... A Case Manager is required to function at an advanced level of nursing and is required to ...

Matrix Human Services

Case Manager

Ferndale, MI · On-site

$55K/yr

Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee ... The Case Manager works with persons living with chronic illnesses addressing their social ...

Trinity Health

Case Manager

Livonia, MI

$18.75 - $24/hr

Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term ... A Case Manager is required to function at an advanced level of nursing and is required to ...

Trinity Health

Case Manager

Livonia, MI · On-site

$18.75 - $24/hr

Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term ... A Case Manager is required to function at an advanced level of nursing and is required to ...

Matrix Human Services

Case Manager

Ferndale, MI

$55K/yr

Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee ... The Case Manager works with persons living with chronic illnesses addressing their social ...

The Salvation Army Central Territory

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

Provide case management services for the clients of The Salvation Army Harbor Light Summary ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

The Salvation Army

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

Provide case management services for the clients of The Salvation Army Harbor Light Summary ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

The Salvation Army

Case Manager

Detroit, MI · On-site

$18.75 - $24.25/hr

The Case Manager provides relational support to low-income clients working towards accomplishing ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

The Salvation Army Central Territory

Case Manager

Detroit, MI · On-site

$18.75 - $24.25/hr

The Case Manager provides relational support to low-income clients working towards accomplishing ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

Spectrum Human Services

Case Manager

Westland, MI · On-site

$43K - $49K/yr

Social Worker / Case Manager - Be the Advocate Who Changes a Life Your Work Will Matter Every ... BCN Medical, Dental & Vision Insurance * Blue Cross Blue Shield Dental & Vision * 403(b) with ...

Spectrum Human Services

Case Manager

Westland, MI · On-site

$43K - $53K/yr

Social Worker / Case Manager - Be the Advocate Who Changes a Life Your Work Will Matter Every ... BCN Medical, Dental & Vision Insurance * Blue Cross Blue Shield Dental & Vision * 403(b) with ...

Judson Center

Case Manager

Warren, MI · On-site

$19 - $24.50/hr

Position : Case Manager- Behavioral Health Job Type : Full-Time Reports to: Program Manager ... insurance reimbursement rules, and Judson Center's policies and procedures. Skills Required

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Insurance Case Manager information

See Dearborn, MI salary details

$29.9K

$46.8K

$68.1K

How much do insurance case manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for insurance case manager in Dearborn, MI is $46,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $54,300.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Dearborn, MI look for? The top searched job categories for Insurance Case Manager jobs in Dearborn, MI are:
What cities near Dearborn, MI are hiring for Insurance Case Manager jobs? Cities near Dearborn, MI with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Dearborn, MI as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,797 per year, or $22.5 per hour.

Field Case Manager

Horizon Case Management

Bingham Farms, MI • On-site

Full-time

Re-posted yesterday

Job description

About Horizon Case Management CORP
Horizon Case Management provides collaborative case management and care coordination services for individuals recovering from auto accidents, workplace injuries, and complex medical conditions. Guided by the CMSA standards, we focus on advocacy, communication, and coordination to ensure every client receives safe, effective, and compassionate care.
Our mission is to help clients feel secure, empowered, and supported by a professional healthcare advocate.
Role Overview
We are seeking a compassionate, detail-oriented Field Case Manager to support patients and collaborate with a multidisciplinary clinical team. This role involves direct patient interaction, care coordination, advocacy, and field-based travel.
Key Responsibilities
  • Coordinate and manage patient care plans in collaboration with the clinical team
  • Advocate for patients and monitor health status, reporting new or changing conditions
  • Maintain accurate, timely documentation and case notes
  • Communicate effectively with patients, families, providers, and internal stakeholders
  • Manage multiple cases while maintaining organization and attention to detail
  • Travel to client locations (up to 80 miles as needed)
  • Work effectively under pressure in dynamic, real-world environments

Minimum Qualifications (Must-Haves)
  • Bachelor's degree (any field) OR:
    • Licensed Practical Nurse (LPN) or Registered Nurse (RN) accepted in lieu of degree
  • Strong communication, organization, and teamwork skills
  • Demonstrated integrity, accountability, and reliability
  • Compassionate and patient-focused mindset with strong advocacy skills
  • Ability to manage responsibilities in a fast-paced, high-pressure environment
  • Valid driver's license, reliable vehicle, and active auto insurance
  • Willingness and ability to travel regularly for patient visits (up to ~80 miles)
  • Authorized to work in the U.S.

Preferred Qualifications (Nice-to-Haves)
  • Degree in healthcare, social services, or related field
  • 1-2+ years of experience in healthcare or case management
  • Experience working with:
    • Traumatic Brain Injury (TBI)
    • Spinal cord injury patients
  • Case management or patient-facing experience (hospital, clinic, home care, or similar)
  • Bilingual or multilingual abilities

Our Core Values
We're looking for candidates who align strongly with our culture and values:
  • Honor - Uphold ethical standards and do what is right for patients and the team
  • Openness - Communicate transparently and collaborate effectively
  • Respect - Treat patients, families, and team members with dignity and empathy
  • Innovation - Think critically and adapt to new challenges in patient care
  • Zeal - Bring energy, passion, and commitment to making a difference
  • Ownership - Take accountability for outcomes, decisions, and responsibilities
  • Nurturing - Support and advocate for patients while fostering team growth

Growth & Certification Expectations
  • Employees are expected to pursue professional certifications such as:
    • Certified Case Manager (CCM) or
    • Certified Brain Injury Specialist (CBIS)
  • Eligibility and preparation may begin after the first year of employment
  • Company may cover certification costs once (conditions apply)

What We're Looking For
We value individuals who:
  • Demonstrate our Core Values in action
  • Show strong judgment through real-life or situational experiences
  • Exhibit consistency, commitment, and professionalism in their work history
  • Are eager to learn, grow, and contribute long-term

Additional Notes
  • Candidates with healthcare experience can be considered even if their degree is in another field
  • Recent graduates with relevant degrees are encouraged to apply (training provided)

Apply