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Insurance Case Manager Jobs in Lansing, MI (NOW HIRING)

HarmonyCares

RN Case Manager

Okemos, MI · On-site

RN Case Manager HarmonyCares is one of the nation's largest home-based primary care practices ... Health, Dental, Vision, Disability & Life Insurance, and much more * 401K Retirement Plan (with ...

Elara Caring

Hospice RN Case Manager

Eaton Rapids, MI · On-site

$69K - $87K/yr

Pet insurance As a Hospice Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board ...

Elara Caring

Hospice RN Case Manager

Eaton Rapids, MI · On-site

$69K - $87K/yr

Pet insurance As a Hospice Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board ...

Elara Caring

Hospice RN Case Manager

Eaton Rapids, MI

$69K - $87K/yr

Pet insurance As a Hospice Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board ...

Elara Caring

Hospice RN Case Manager

Eaton Rapids, MI · On-site

$69K - $87K/yr

Pet insurance As a Hospice Registered Nurse Case Manager, you'll contribute to our success in the following ways: * Ensures that all activities performed align with the vision of Elara Caring's board ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Lansing, MI

Insurance Case Manager information

See Lansing, MI salary details

$33K

$51.6K

$75.1K

How much do insurance case manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for insurance case manager in Lansing, MI is $51,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $59,800.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Lansing, MI look for? The top searched job categories for Insurance Case Manager jobs in Lansing, MI are:
What cities near Lansing, MI are hiring for Insurance Case Manager jobs? Cities near Lansing, MI with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Lansing, MI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,567 per year, or $24.8 per hour.

RN Case Manager

HarmonyCares

Okemos, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

HarmonyCares rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

RN Case Manager
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health, HarmonyCares Hospice and The Home DME.
Our Mission - "Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services"
Our Values - Respect, Integrity, Teamwork and Excellence - are leading us to a better tomorrow for patient care.
Why You Should Want to Work with Us
  • Bonus potential of $2500+ per quarter!
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Home Health locations in 8 states
  • Great Place to Work Certified

Position Description
The RN Case Manager provides intermittent skilled nursing services; communicates the patients progress with other disciplines and directs, supervises and instructs non-professional home health aide staff in the provision of personal care to the patient. As a RN Case Manager you will:
  • Admit patients eligible for home care services
  • Develop/update patient care plan that specifically addresses identified patient concerns and goals
  • Perform all OASIS time point assessment per Medicare Criteria and submits recertification paperwork, per agency policy and procedure
  • Provide intermittent Skilled Nursing services including assessment, evaluation, procedures, teaching and training activities as outlined in the patient Plan of Care
  • Participate in Process Improvement (PI) program by assisting with collection of data and serves on PI team, upon request
  • Attend staff meetings, team conferences and educational in-services, per agency requirements

Qualifications
  • Current unencumbered State Professional Nurse License
  • Must maintain a valid driver's license and good driving record
  • The ability to make sound professional clinical judgment
  • The ability to assess and document patient needs, and formulate individualized patient care plans to meet those needs
  • Proficient clinical skills
  • Proficiency in Microsoft Office

Won't you join us? We are seeking candidates who desire the opportunity and experience of delivering quality and compassionate healthcare - within proven care models - to elderly individuals and those with complex medical issues, who are the forefront of everything we do.

What HarmonyCares employees say

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