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Insurance Case Manager Jobs in Detroit, MI (NOW HIRING)

Henry Ford Health

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... The Case Manager is a member of the hospital or specialty-based patient-centered care team or ...

Henry Ford Health

Case Manager

West Bloomfield, MI · On-site

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... The Case Manager is a member of the hospital or specialty-based patient-centered care team or ...

Henry Ford Health

Case Manager

West Bloomfield, MI

$18.50 - $24/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... The Case Manager is a member of the hospital or specialty-based patient-centered care team or ...

Henry Ford Health

Case Manager

Detroit, MI

$18.75 - $24.25/hr

... care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations ... The Case Manager is a member of the hospital or specialty-based patient-centered care team or ...

Spectrum Human

Case Manager

Highland Park, MI · On-site

$74.61/hr

Case Manager LINCOLN CENTER, Highland Park, MI, US 16 days ago Requisition ID: 3089 Salary Range ... Financial Security : 403(b) with employer match, $25,000 Life Insurance, Short-term Disability.

Detroit Recovery Project

Case Manager

Detroit, MI

$50K - $52K/hr

Detroit Recovery Project is seeking a compassionate, organized, and driven Case Manager to support ... D Insurances * Employer-Paid Disability Insurance * Pet Insurance * Front-loaded PTO to support ...

Sevita

Case Manager

Farmington Hills, MI · On-site

$45K - $65K/yr

Case Manager Full Time Position Range: $45,000 - $65,000 The Case Manager meets and works with ... and private insurance. * Maintain up-to-date case records with the status of case activity ...

Sevita Health

Case Manager

Farmington Hills, MI · On-site

$19.75 - $25.25/hr

Case Manager Full Time Position Range: $45,000 - $65,000 The Case Manager meets and works with ... and private insurance. * Maintain up-to-date case records with the status of case activity ...

Trinity Health

Case Manager

Livonia, MI · On-site

$18.75 - $24/hr

Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term ... A Case Manager is required to function at an advanced level of nursing and is required to ...

Henry Ford Health

Case Manager

West Bloomfield, MI

$18.50 - $23.75/hr

... insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health ... Case Manager - Henry Ford Health Job Title Case Manager About the Department Join the patient ...

Matrix Human Services

Case Manager

Ferndale, MI · On-site

$55K/yr

Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee ... The Case Manager works with persons living with chronic illnesses addressing their social ...

The Salvation Army

Case Manager

Detroit, MI

$19.75 - $25.50/hr

Provide case management services for the clients of The Salvation Army Harbor Light Summary ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

Matrix Human Services

Case Manager

Ferndale, MI · On-site

$55K/yr

Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee ... The Case Manager works with persons living with chronic illnesses addressing their social ...

The Salvation Army Central Territory

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

Provide case management services for the clients of The Salvation Army Harbor Light Summary ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

Henry Ford Health

Case Manager

Wyandotte, MI · On-site

$18.50 - $24/hr

... insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health ... Job Title Case Manager About the Department Join the dedicated team at Henry Ford Wyandotte ...

Sevita Health

Case Manager

Farmington Hills, MI · On-site

$19.75 - $25.25/hr

Case Manager, Nursing The Nurse Case Manager meets and works with individuals to gather information ... private insurance) and maintain current knowledge of eligibility processes Follow-Up & ...

The Salvation Army

Case Manager

Detroit, MI

$18.75 - $24.25/hr

The Case Manager provides relational support to low-income clients working towards accomplishing ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

The Salvation Army Central Territory

Case Manager

Detroit, MI · On-site

$18.75 - $24.25/hr

The Case Manager provides relational support to low-income clients working towards accomplishing ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

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Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Detroit, MI

Insurance Case Manager information

See Detroit, MI salary details

$32.2K

$50.3K

$73.3K

How much do insurance case manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance case manager in Detroit, MI is $50,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $58,400.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,331 per year, or $24.2 per hour.

Case Manager

Henry Ford Health

Detroit, MI • On-site

$19.75 - $25.50/hr

Full-time

Posted 11 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 575 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. 

Qualifications

**EDUCATION/EXPERIENCE REQUIRED:**

  • Bachelor's degree in Nursing or Master's degree in Social Work
  • Minimum three (3) years of clinical experience
  • Excellent verbal communication and written documentation skills
  • Excellent customer service and interpersonal skills with ability to interact with internal and external customers at all organizational levels
  • Strong problem-solving, analytical, and decision-making skills
  • Strong computer skills and technical knowledge

**CERTIFICATIONS/LICENSURES REQUIRED:**

  • Registered Nurse (RN) or Licensed Social Worker (LMSW) with valid, unrestricted State of Michigan license
  • Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred

**CORE COMPETENCIES & SKILLS:**

  • Strong organizational, planning, and implementation skills with ability to manage multiple complex patient needs simultaneously
  • Strong sense of compassion with demonstrated ability to advocate for patients and families
  • Excellent problem-solving and decision-making capabilities
  • Proficiency in facilitating community resources to meet diverse population needs

**PREFERRED EXPERIENCE:**

  • Experience in discharge planning, home health care, rehabilitative medicine, or managed care
  • Knowledge of preventive service guidelines and clinical practice guidelines
  • Understanding of behavior change theory and case management principles
  • Knowledge of Medicare and Medicaid regulations
  • Knowledge of medical ethics and legal implications related to case management
  • Understanding of social determinants of health and their impact on patient wellbeing

What Henry Ford Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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