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Insurance Case Manager Jobs in Chicago, IL (NOW HIRING)

Rincon Family Services

Case Manager (TLP)

Chicago, IL · On-site

$47K - $52K/yr

Case Manager Department: TLP/ILO Reports to: Supervisor of Case Management Job Type: Full Time, ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

Rincon Family Services

Case Manager (TLP)

Chicago, IL · On-site

$47K - $52K/yr

Case Manager Department: TLP/ILO Reports to: Supervisor of Case Management Job Type: Full Time, ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

RINCON FAMILY SERVICES

Case Manager - LifeSet

Chicago, IL · On-site

$45K - $50K/yr

Case Manager Supervisor - TLP Job Type: Salary, Full-Time, Non-Exempt Job Location: Chicago, IL ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

RINCON FAMILY SERVICES

Case Manager (TLP)

Chicago, IL · On-site

$47K - $52K/yr

Case Manager Department: TLP/ILO Reports to: Supervisor of Case Management Job Type: Full Time, ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

Rincon Family Services

Case Manager - LifeSet

Chicago, IL · On-site

$45K - $50K/yr

Job Title: Case Manager - LifeSet Department: Child Welfare Program Reports to: Case Manager ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

Rincon Family Services

Case Manager - LifeSet

Chicago, IL · On-site

$45K - $50K/yr

Job Title: Case Manager - LifeSet Department: Child Welfare Program Reports to: Case Manager ... Health insurance * Dental & Vision insurance * Life insurance * Short- and Long-Term Disability ...

JUF

Case Manager

Chicago, IL · On-site

$53K - $55K/yr

We are seeking a compassionate Case Manager to support clients in crisis by providing financial ... We offer generous benefits including medical, dental, and vision insurance, 401(k) match ...

Jewish United Fund

Case Manager

Chicago, IL

$53K - $55K/yr

We are seeking a compassionate Case Manager to support clients in crisis by providing financial ... We offer generous benefits including medical, dental, and vision insurance, 401(k) match ...

Public Equity Llc

CVI Case Manager (Chicago)

Chicago, IL · On-site

$42K - $50K/yr

Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance * Wellness resources Community Violence Intervention (CVI) Case Manager ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Chicago, IL

Insurance Case Manager information

See Chicago, IL salary details

$33.5K

$52.4K

$76.2K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Chicago, IL is $52,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $60,800.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Chicago, IL? For Insurance Case Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Chicago, IL look for? The top searched job categories for Insurance Case Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Insurance Case Manager jobs? Cities near Chicago, IL with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $52,374 per year, or $25.2 per hour.

Medical Case Manager

Christian Community Health Center

Chicago, IL • On-site

$47K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 hours ago

Job description

POSITION TITLE
Medical Case Manager

POSITION SUMMARY
The Medical Case Manager assists individuals living with HIV in accessing and adhering to health care services linking them with core clinical, psychosocial and other related services.
MINIMUM QUALIFICATIONS
Bachelors Degree in social services, public health, health administration, human services field or an Associates degree with appropriate certifications (i.e., CADC, LPN) with at least three (3) years experience in social services (case management experience preferred). Must be knowledgeable about HIV/AIDS. Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. Must have computer literacy and data entry skills. Strong organization and time management skills required as well as the ability to work independently. An automobile, valid Drivers License and vehicle insurance coverage is required. Occasional late or weekend hours may be required.
RESPONSIBILITIES
  • Manage an assigned caseload of client with HIV/AIDS requiring comprehensive Ryan White Medical Case Management Services.
  • Conducts initial intake and ongoing assessments, medication and treatment adherence assessments, treatment/service plans and medical assessments
  • Monitors progress toward improving/stabilizing health status
  • Development of comprehensive care plans with clients that integrates medication and treatment adherence into services
  • Work in conjunction with clinical providers (e.g. case conferencing, huddles); ensuring all clients are case conference at least twice per year.
  • Provides and tracks referrals and linkages to services with special emphasis on core clinical services, access to medical, income benefit programs and access to emergency financial assistance.
  • Monitors treatment and medication adherence for all core clinical services
  • Maintains client file, records all activity, and maintains appropriate documentation of eligibility
  • Inputs all data into the client level database.
  • Completes the Case Management Competencies training with a passing grade as determined by the AIDS Foundation of Chicago training policy
  • Attends at least 12 trainings during the contract year to enhance skills and HIV knowledge; including at least four clinical training
  • Submits monthly/quarterly/annually reports on program/client activities in a timely fashion.
  • Attends monthly team meetings and all other relevant program meetings as scheduled.
  • Conducts presentations and/or educational workshops on behalf of CCHC.
  • Conducts peer chart reviews to ensure continued quality of services.
  • Completes at least one telephone contact with each client monthly.
  • Meets with clients at other agency clinic locations as necessary.
  • Follows standard operating procedures and AIDS Foundation of Chicago
  • Performs other duties as required or assigned
  • COVID-19 vaccination and negative TB results are conditions of employment.
  • Credentialing and Privileging required for this position.
CCHC is committed to:
  • Respectful, Compassionate and Quality Care
  • Affordable and Equitable Services and Treatment
  • Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff
  • A Safe and Welcoming Environment for All
Employee Benefits offered to Fulltime Staff
  • Blue Cross Blue Shield Medical Insurance
  • Blue Cross Blue Shield Dental and Vision Insurance
  • Supplemental Benefits
  • Life Insurance (Provided by the company)
CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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