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Insurance Case Manager Jobs in DeKalb, IL (NOW HIRING)

Youth Case Manager Location: Rockford, IL (On-site / Community-based) Employment Type: Full-time ... Medical, dental, and vision insurance plan options DailyPay - access earned wages without waiting ...

... insurance • Ability to obtain an Illinois Driver's License within 30 days of hire if relocating ... Keywords Youth case manager Illinois, DCFS youth case manager IL, child welfare case management ...

... insurance ● Ability to obtain an Illinois Driver's License within 30 days of hire if relocating ... Keywords Youth case manager Illinois, DCFS youth case manager IL, child welfare case management ...

... insurance ● Ability to obtain an Illinois Driver's License within thirty (30) days of hire if ... Keywords family preservation case manager Illinois, child welfare case manager IL, DCFS family ...

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Insurance Case Manager information

See DeKalb, IL salary details

$31.9K

$49.9K

$72.6K

How much do insurance case manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for insurance case manager in DeKalb, IL is $49,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $57,900.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What job categories do people searching Insurance Case Manager jobs in DeKalb, IL look for? The top searched job categories for Insurance Case Manager jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Insurance Case Manager jobs? Cities near DeKalb, IL with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in DeKalb, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,901 per year, or $24 per hour.

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Youth Case Manager
Location: Rockford, IL (On-site / Community-based)
Employment Type: Full-time
Salary: Starting at $50,000/year
Date Posted: 7/7/2026

About the Role

Clarvida is seeking a Youth Case Manager to work with minors placed in care by DCFS due to abuse or neglect. In this role, you will partner with youth and families to develop individualized treatment plans with the ultimate goal of permanency. You will help identify service needs, coordinate wraparound community services, and assess progress toward stability and well-being.

This position includes regular contact with youth and families, observation of family visitation, and collaboration with legal teams, DCFS, and community providers. You will receive consistent, supportive supervision from a Child Welfare Supervisor to support your professional growth and development.

Responsibilities

Meet with youth clients 1-3 times per month
Meet with family members at least once per month
Observe family visitation monthly
Develop and implement individualized treatment plans focused on permanency
Identify goals, strengths, and service needs for youth and families
Coordinate wraparound services within the community
Assess and document client and family progress
Provide transportation for visits, medical appointments, and meetings as needed
Collaborate with DCFS staff, legal teams, service providers, and families
Maintain accurate, timely, and compliant case documentation

Requirements

Bachelor's Degree in a Human Services-related field
CWEL license preferred
Valid Driver's License in good standing and active automobile insurance
Ability to obtain an Illinois Driver's License within 30 days of hire if relocating from out of state

Compensation & BenefitsFull-Time Employees

Salary starting at $50,000/year
Schedule flexibility to meet client and personal needs
Team-based, supportive work environment
Stability and growth opportunities within a national organization
Paid vacation days that increase with tenure
Separate sick leave that rolls over annually
Up to 10 paid holidays*
Medical, dental, and vision insurance plan options
DailyPay - access earned wages without waiting for payday*
Training, development, and continuing education credits for licensure requirements
Company-provided cell phone

All Employees

401(k)
Free licensure supervision
Employee Assistance Program
Pet insurance
National discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*

*Benefit availability may vary by position, state, or county.

Employment Type

Full-time

How to Apply

If you are passionate about supporting youth in care and helping families work toward permanency and stability, we encourage you to apply for the Youth Case Manager role with Clarvida.

Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.

Learn more:www.clarvida.com/mission-vision-and-values
See other opportunities:www.clarvida.com/working-at-clarvida

Equal Opportunity Statement

Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Keywords

Youth case manager Illinois, DCFS youth case manager IL, child welfare case management jobs, foster care case manager Illinois, permanency case management roles, Clarvida careers

Employment Type: Full-Time