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Insurance Case Manager Jobs in DeKalb, IL (NOW HIRING)

Clarvida - Illinois

Youth Case Manager

Rockford, IL · On-site

$50K/yr

Youth Case Manager Location: Rockford, IL (On-site / Community-based) Employment Type: Full-time ... Medical, dental, and vision insurance plan options DailyPay - access earned wages without waiting ...

Clarvida

Family Preservation Case Manager

Rockford, IL · Hybrid

$50K/yr

... insurance ● Ability to obtain an Illinois Driver's License within thirty (30) days of hire if ... Keywords family preservation case manager Illinois, child welfare case manager IL, DCFS family ...

Hines & Associates Inc

Case Manager - RN

Saint Charles, IL · On-site

$60K - $66K/yr

Our Case Manager role allows you to utilize your clinical nursing experience to develop a plan for ... Critical Illness, accident insurance and flexible spending also available! * 401k plan with company ...

St. Croix Hospice

RN Case Manager

Rockford, IL · On-site

$97K/yr

In the role of Registered Nurse Case Manager , you'll be entrusted with providing 1:1, whole-person ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

ST CROIX HOSPICE LLC

RN Case Manager

Rockford, IL · On-site

$97K/yr

In the role of Registered Nurse Case Manager , you'll be entrusted with providing 1:1, whole-person ... Health, dental, vision, and life insurance * Company-paid short/long-term disability and basic life ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in DeKalb, IL

Insurance Case Manager information

See DeKalb, IL salary details

$31.9K

$49.9K

$72.6K

How much do insurance case manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for insurance case manager in DeKalb, IL is $49,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $57,900.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in DeKalb, IL look for?

The top searched job categories for Insurance Case Manager jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Insurance Case Manager jobs?

Cities near DeKalb, IL with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in DeKalb, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,901 per year, or $24 per hour.

Case Manager

Treatment Alternatives for Safe Communities

Rockford, IL • On-site

$18.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

We are currently looking for full-time Case Manager
Starting at $44,676 - $47,650; contingent upon experience, education, etc.

Position Overview: TASC is seeking a compassionate and motivated Case Manager to support clients involved in the criminal legal system who are struggling with substance use and behavioral health challenges. Case Managers in our Adult Criminal Justice and Treatment Services (ACJS) division work closely with individuals to provide assessments, referrals, and case management services that support recovery and long-term stability

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Conduct comprehensive assessments and develop service plans tailored to client needs
  • Facilitate intake and enrollment into TASC programs
  • Provide referrals and crisis intervention for behavioral health, housing, employment, and other supports
  • Collaborate with community partners and internal staff to ensure coordinated care
  • Apply DSM-5 and ASAM criteria in evaluating client needs and treatment referrals
  • Maintain timely and accurate documentation, including progress notes, reports, and discharge summaries
  • Monitor progress toward service goals and ensure compliance with all reporting systems
  • Participate in staff meetings, trainings, and multi-disciplinary team discussions
  • Support clients in navigating systems and accessing essential services

Our Ideal candidate:

  • High school diploma or GED equivalent
  • Valid driver's license
  • CADC certification within two years of employment with TASC may be required based on contractual obligations
  • Must be able to pass an IDOC Background check
  • Demonstrated proficiency in the Microsoft Office suite
  • Demonstrated experience in group facilitation
  • Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge
  • Comfort working inside a correctional setting and with persons convicted of serious violent offenses
  • Flexibility in thinking and approaches to leading group discussions
  • Good verbal, written, and interpersonal communication skills
  • Good time management skills with a proven ability to meet deadlines

Our benefits package includes:

  • Medical/Dental/Vision/Life Insurance and Flexible Spending
  • Paid Leave - Short-term Disability (STD)
  • Paid Time Off/Sick Time/ Floating Holiday
  • Tuition Reimbursement
  • 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at www.tasc.org and apply online.

TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.

Apply