Insurance Case Manager Jobs in DeKalb, IL (NOW HIRING)

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager Mental Health Professional who demonstrates this mission and wants to work for an organization that makes a difference in the community.

What you will be doing?

• The Case Manager MHP is responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the clients’ independent community living skills. 
• The Case Manager MHP must complete documentation of mental health services provided in accordance with state and agency standards as applicable. 
• The Case Manager MHP is expected to work with a team of behavioral health service providers within the agency to ensure a positive client-centered approach. 
• This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.

Essential Job Responsibilities:

• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Responsible to provide independent program coverage when scheduled. 
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.  Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies. 
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis. 
• Complete and sign all MRO Documentation within 48 hours using Cx360
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs. 
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted. 
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives. 
• Obtain Input from clients, families, guardians and other staff on how to improve residential services. 
• Monitor and report safety of clients’ living arrangement
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure. 
• Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion. 
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records. 
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model. 
• Attend monthly clinical supervisions per DHS requirement
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action.  Contact Manager and Director per procedure.  Complete necessary paperwork correctly (incident reports, petitions, encounters). 

What will we provide Full Time employees. Benefits_Summary.pdf

• 21 Days of Paid Time Off plus 10 Paid Holidays 
• Paid training
• Tuition reimbursement 
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

What will you bring to the table?

Education: Bachelor’s degree in Human Services or Masters degree 

Experience: Experience working in social services required.

Physical:     

• Navigation of stairs 
• No lifting restrictions. 
• Ability to provide services in clients’ homes. 

Equipment: 

• Computer including Microsoft Windows applications 
• Copy Machine 
• Telephone with voice mail system 
• Basic household appliances 

Additional Requirements: 

• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy 
• Drive self and clients in agency or personal vehicle.  
• Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings 
• Evening hours may be required 
• Must be able to drive a passenger vehicle  
• Must maintain IM+CANS certification  

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.