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Insurance Case Manager Jobs in Utah (NOW HIRING)

LIFE BALANCE LLC

Case Manager

Spanish Fork, UT · On-site

$18 - $20/hr

Provide ongoing case management services addressing clients' housing, transportation, employment, education, legal matters, insurance, benefits, and other psychosocial needs. * Advocate for clients ...

Steps Recovery Center LLC

Case Manager

Orem, UT

$16 - $18/hr

Current driver license and a driving record acceptable to SRC's insurance carrier. * Know and ... Current case management skills including: referrals, family and community education, documentation ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.25 - $25/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.75 - $25.50/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Park City, UT · On-site

$21 - $27/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.25 - $25/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.75 - $25.25/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.25 - $25/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

University of Utah Health

Case Manager

Salt Lake City, UT · On-site

$19.25 - $25/hr

Case management services include monitoring patient care to ensure progress toward desired outcome ... Assesses and discusses funding and insurance issues with client, family, and healthcare providers ...

The Road Home

Housing Case Manager

Salt Lake City, UT · On-site

$18.90/hr

FREE Life Insurance for employees * Paid Time Off (Vacation, Sick & 12 Public Holidays) * One ... The Case Manager will help connect families with resources and work closely with the Case ...

First Step House

Nurse Case Manager

Salt Lake City, UT · On-site

Nurse Case Manager At First Step House, "We help people build lives of meaning, purpose, and ... Medical, Dental, Vision, Life Insurance Education and Experience * Current, unrestricted Registered ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Utah

Insurance Case Manager information

See Utah salary details

$29.6K

$46.3K

$67.4K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Utah is $46,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $53,700.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Utah? For Insurance Case Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Utah look for? The top searched job categories for Insurance Case Manager jobs in Utah are:
What cities in Utah are hiring for Insurance Case Manager jobs? Cities in Utah with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Utah as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $46,285 per year, or $22.3 per hour.

Case Manager

LIFE BALANCE LLC

Spanish Fork, UT • On-site

$18 - $20/hr

Full-time

Retirement, PTO

Posted 6 days ago

Job description

Benefits:
  • Free food & snacks
  • Paid time off
  • 401(k)
  • Company parties

Position Summary
We are seeking a compassionate, organized, and proactive Case Manager to join our treatment team. The Case Manager plays a vital role in supporting clients throughout their recovery by coordinating resources, advocating for their needs, and helping remove barriers to treatment success. This position works closely with clinicians, medical providers, and the management team to ensure clients receive comprehensive, individualized support both during treatment and as they transition back into the community.
Key Responsibilities
Client Care & Advocacy
  • Provide ongoing case management services addressing clients' housing, transportation, employment, education, legal matters, insurance, benefits, and other psychosocial needs.
  • Advocate for clients' needs within the treatment program and with community agencies.
  • Assist clients with applications for community resources, benefits, financial assistance, and supportive services.
  • Help clients complete forms, applications, phone calls, and other tasks that promote independence and life skills.
  • Coordinate client appointments with outside providers and community resources as needed.
  • Facilitate a rotating Life Skills Group.
Care Coordination
  • Collaborate with clinicians, medical staff, and the management team to communicate client needs, progress, concerns, and barriers to treatment.
  • Attend interdisciplinary staff meetings 2–3 times per week.
  • Assist with PHQ-9 screenings as needed.
  • Participate in treatment planning and care coordination to support positive client outcomes.
  • Collaborate with primary clinicians to complete comprehensive discharge planning and discharge packets to promote long-term success following treatment.
Insurance Coordination
  • Perform monthly verification of all client insurance coverage, including commercial insurance and Medicaid, for both Outpatient (OP) and Residential Treatment Center (RTC) programs.
  • Identify and resolve insurance issues in a timely manner.
  • Meet with clients experiencing insurance concerns to review coverage, facilitate calls with insurance companies, and assist in resolving barriers.
  • Document all insurance-related interactions in the client's record.
  • Maintain and update the Insurance Issues tracking spreadsheet with accurate and current information.
Documentation
  • Complete all required documentation in a timely and accurate manner, including:
    • Case management notes
    • Discharge planning documentation
  • Ensure documentation complies with organizational, regulatory, and payer requirements.
Qualifications
  • Previous case management or behavioral health experience preferred.
  • Knowledge of community resources, insurance benefits, and social service systems.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively within a multidisciplinary team.
  • Strong problem-solving and advocacy skills.
  • Ability to maintain confidentiality and professional boundaries.