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Insurance Case Manager Jobs in Utah (NOW HIRING)

First Step House

Nurse Case Manager

Salt Lake City, UT · On-site

The Valor House Nurse Case Manager provides nursing care, medication management, and health ... Medical, Dental, Vision, Life Insurance Education and Experience * Current, unrestricted Registered ...

Alpine Home Medical

Care Case Manager

Draper, UT · On-site

$18/hr

Our Care Case Managers represent and serve as the point of contact for patients who are receiving ... Efficiently updates and verifies patient demographics, insurance, and contact information.Readily ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Utah

Insurance Case Manager information

See Utah salary details

$29.6K

$46.3K

$67.4K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Utah is $46,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $53,700.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Utah? For Insurance Case Manager jobs in Utah, the most frequently searched job titles are:
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What cities in Utah are hiring for Insurance Case Manager jobs? Cities in Utah with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Utah as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $46,285 per year, or $22.3 per hour.

Case Manager Swing | Adult Residential Services

Valley Behavioral Health

Salt Lake City, UT • On-site

$19.61/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description:

Program: EPIC Mens Residential

Pay: (pay is calculated based on certification status)

  • Uncertified Case Managers start at $17.50 - Uncertified Case Managers will obtain certification within the first 120 days and pay will be increased
  • Certified Case Manager range starts at $19.61 - Certified Case Manager pay is calculated based on years of certified experience.

Shift Differential: additional $2/hour when clocked in for 3+ hours between 3pm-11pm


$2,000 Retention Sign-on Bonus!


Schedule: Join Our Growing Adult Residential Services Team!
We are expanding and we’re hiring for a variety of evening and extended evening shifts. We offer multiple scheduling options designed to support different lifestyles and availability needs.
Shift availability currently falls within:
• 2pm–12am
• 4pm–12am
We’re happy to discuss the best fit for your availability during the interview process.


Benefits Highlights

  • Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
  • On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
  • Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
  • Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
  • Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
  • Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
  • Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.


Job Summary & Deliverables

The Residential Case Manager is a certified position that provides targeted case management and psychosocial rehabilitative services as indicated by the care plan to support clients in residential settings to meet their individualized goals. Certified Case Managers are responsible for utilizing evidence-based practices, meeting fiscal responsibilities, and ensuring that regulatory compliance and organizational standards are met.


Essential Functions

  • Provides targeted case management services as described by the Medicaid manual within residential programs
  • Supports clients in following individualized care plans and identifying case management goals
  • Completes documentation on services provided within Valley’s standards
  • Meets productivity expectations as assigned by supervisor
  • Distributes medications as necessary
  • Observes and collects client urine samples as necessary
  • Transports clients to appointments as necessary
Requirements:

Education

  • High School diploma or equivalent

Experience

  • None - see Preferred Qualifications

Licenses/Certifications

  • Case Manager certification (post hire as needed)
  • CPR certification (post hire as need)
  • Valley de-escalation certification (post hire)
  • Driving positions require a minimum age of 21 and a current driver’s license

Preferred Qualifications

  • One year social services or behavioral health experience
  • Bachelor’s degree in Social Services, Psychology, or related field