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Insurance Case Manager Jobs in Richfield, UT (NOW HIRING)

ADMINISTRATOR L3(CONTRACT)

Redmond, UT · On-site

$45K - $121K/yr

Managing and triaging tickets. Driving prioritization and execution of work based on impact ... Practice sustainable incident response and drive root case analysis ͏ ͏ ͏ Mandatory Skills:

New

ADMINISTRATOR L3

Redmond, UT · On-site

$45K - $121K/yr

Managing and triaging tickets. Driving prioritization and execution of work based on impact ... Practice sustainable incident response and drive root case analysis ͏ ͏ ͏ Mandatory Skills:

Insurance Case Manager information

See Richfield, UT salary details

$27.8K

$43.5K

$63.3K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Richfield, UT is $43,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $50,400.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What cities near Richfield, UT are hiring for Insurance Case Manager jobs? Cities near Richfield, UT with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Richfield, UT as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $43,460 per year, or $20.9 per hour.

Certified Nursing Assistant

Zion's Way Home Health & Hospice

Richfield, UT • On-site

Other

Re-posted 5 days ago


Job description

Hospice Aide

The hospice aide is a paraprofessional member of the interdisciplinary group who works under the supervision of a registered nurse and performs various services for a patient as necessary to meet the patient's personal needs and to promote comfort. The hospice aide is responsible for observing the patient, reporting these observations and documenting observations and care performed. The hospice aide will be assigned by a Registered Nurse in a manner that promotes quality, continuity and safety of a patient's care.

Essential Job Functions/Responsibilities

  • Performing personal care needs after given a patient's assignment and attending to his/her requests promptly. If unable to perform a certain task, report to the Case Manager immediately.
  • Providing patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality.
  • Meeting safety needs of patient and using equipment safely and properly (foot stools, side rails, O2 etc.)
  • Giving personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen as often as assigned.
  • Assisting in dressing and undressing patients as assigned.
  • Planning and preparing nutritious meals, including shopping, as assigned.
  • Assisting in feeding the patient as assigned.
  • Taking and recording oral, rectal and auxiliary temperatures, pulse, respiration and blood pressure when ordered with appropriate completed/demonstrated skills competency.
  • Providing proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence.
  • Assessing and reporting on patient's condition and significant changes to the Case Manager. Also aware of the caregiver or other individuals living with the patient and interpersonal issues.
  • Assisting in ambulation and exercise as instructed by the hospice nurse or therapist.
  • Provide normal range of motion and transfers/positioning as directed.
  • Assistance with self-administered medications as allowed by state regulations, such as "reminders."
  • Offering and assisting with bedpans and urinals. Providing assistance as assigned with light laundry needs.
  • Performing range of motion and other simple procedures as an extensional therapy service as ordered with appropriate completed/demonstrated skills competency.
  • Providing respite for patient's/family/caregiver when on-site, as appropriate.
  • Keeping patient's living area clean and orderly, as assigned.
  • Adhering to the organization's documentation and care procedures and standards of personal and professional conduct.
  • Participates in quality assessment performance improvement teams and activities.
  • Respectful of patient and family/caregiver environment and patient's personal needs.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Position Qualifications

  • Meets the training requirements of the State.
  • Completed a minimum of 75 hours of classroom and supervised practical training. Sixteen hours of class room must be completed prior to a mandatory 16 hours of practical training.
  • At least 18 years of age.
  • Ability to read and follow written instructions and document care given.
  • Understands hospice philosophy, comfortable providing specialized care to the terminally ill.
  • Satisfactory references from previous employers.
  • Is self-directing with the ability to work with little direct supervision. Secure with issues of death/dying. Provides a calm manner when in a patient's home.
  • Has empathy for the needs of the ill, injured, frail and the impaired.
  • Possess and maintains current CPR certification.
  • Demonstrates tact, patience and good personal hygiene.
  • Licensed driver with automobile that is insured in accordance with organization requirements and is in good working order.
  • Successfully completes a probationary period. This probationary period is to ensure the aide is competent in the above qualifications, and is documented by the supervisor and the employee.

Job Limitations

The hospice aide will not function in any manner viewed as the practice of nursing according to the Nurse Practice Act. Specifically, the hospice aide will not administer medications, take physician's orders or perform procedures requiring the training, knowledge and skill of a licensed nurse, such as sterile techniques.

Skills Required

  • Good oral and written communications
  • Good organizational skills

Working Conditions

  • Community home environment
  • Exposure to infectious diseases
  • In and out of automobile

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.