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Insurance Case Manager Jobs in Massachusetts (NOW HIRING)

PRAESUM HEALTHCARE

Case Manager

Shrewsbury, MA · On-site

$20.50 - $26.25/hr

Case Manager Sunrise Detox is a premiere center for drug and alcohol detox. Sunrise promises to ... the following: • Insurance: Medical, Dental, Vision, and STD options • Medical FSA and ...

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

Case Manager Sunrise Detox is a premiere center for drug and alcohol detox. Sunrise promises to ... the following: • Insurance: Medical, Dental, Vision, and STD options • Medical FSA and ...

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$60K - $90K/yr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$60K - $90K/yr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Kennedy-Donovan Center

Case Manager

New Bedford, MA · On-site

$25 - $27.50/hr

Case Manager $25 - $27.50 / hour Flexible Schedule Work-Life Balance Make a Difference with KDC The ... Medical, Dental, and Vision Insurance * Health Savings Account (HSA) * Flexible Spending Accounts ...

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

Dental insurance * Health insurance * Paid time off * Parental leave * Training & development * Tuition assistance Case Manager - The First Fulltime Location: Pittsfield, MA Compensation: $21/hour ...

Community Teamwork Inc

Case Manager

Lowell, MA · On-site

$24 - $27/hr

Case Manager Pay Range per hour $ $24.00 - $27.00 Company Overview Community Teamwork is a private ... Medical, Dental, and Vision Insurance - Company Paid Life Insurance Critical Illness Insurance-Pet ...

Crystal Springs Inc.

Case Manager

Assonet, MA · On-site

$51K - $55K/yr

Life insurance * AD&D insurance * Medical, dental, and vision insurance * Long-term disability ... As a Case Manager, your day will be filled with impactful interactions and important ...

Community Teamwork Inc

Case Manager

Lowell, MA · On-site

$24 - $27/hr

Case Manager Pay Range per hour $ $24.00 - $27.00 Company Overview Community Teamwork is a private ... Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance ...

Community Teamwork Inc

Case Manager

Lowell, MA · On-site

$24 - $27/hr

Case Manager Pay Range per hour $ $24.00 - $27.00 Company Overview Community Teamwork is a private ... Medical, Dental, and Vision Insurance - Company Paid Life Insurance Critical Illness Insurance-Pet ...

Brockton Area Multi-Servi

Case Manager

Brockton, MA · On-site

$24 - $26/hr

Life, Short-Term, and Long-Term Disability Insurance * 403B plan with discretionary match ... Case Management & Care Coordination * Conduct ongoing needs assessments and individualized care ...

Crystal Springs, Inc

Case Manager

North Dartmouth, MA · On-site

$51K - $55K/yr

Life insurance * AD&D insurance * Medical, dental, and vision insurance * Long-term disability ... As a Case Manager, your day will be filled with impactful interactions and important ...

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

Dental insurance * Health insurance * Paid time off * Parental leave * Training & development * Tuition assistance Case Manager - The First Fulltime Location: Pittsfield, MA Compensation: $21/hour ...

Boston Area Rape Crisis Center

Case Manager

Cambridge, MA · On-site

$55K - $65K/yr

Case Manager Department: Case Management Reports to: Case Management Program Senior Director ... insurance needs, maintain role as a CAC with MassHealth/the Health Connector. * Maintain current ...

Veterans Inc

Case Manager

Worcester, MA · On-site

$51 - $69/hr

Case Manager (two openings) * Cambridge and Canterbury Location * $28.84 per hour, $60,000 annually ... life insurance, etc.) Veterans Inc. is a premier non-profit organization dedicated to ending ...

Franklin Professionals

Case Manager

Boxborough, MA

Case Manager Location: Harvard, Massachusetts Why Join us? Join a compassionate human services ... insurance recertifications, benefit applications, and other essential paperwork. * Support ...

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Showing results 41-60

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Massachusetts

Insurance Case Manager information

See Massachusetts salary details

$35.5K

$55.5K

$80.8K

How much do insurance case manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance case manager in Massachusetts is $55,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $64,400.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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What job categories do people searching Insurance Case Manager jobs in Massachusetts look for?

The top searched job categories for Insurance Case Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Case Manager jobs?

Cities in Massachusetts with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,525 per year, or $26.7 per hour.

Case Manager

PRAESUM HEALTHCARE

Shrewsbury, MA • On-site

$20.50 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Sunrise Detox:
Position Title: Case Manager
Sunrise Detox is a premiere center for drug and alcohol detox. Sunrise promises to give you one of the most comfortable medical detox processes available. We believe in creating a different experience where our road to recovery is dignified. Our clients reside in comfortable modern, elegantly furnished rooms where good nutrition is also an essential part of the detoxification process. We offer individual and group counseling to clients and bring in 12 Step meetings to show clients they are not alone once they leave treatment.
Case Manager Job description:
The purpose of the Case Manager is to facilitate the admission process, answer inquiries and assist patients to adjust to the detoxification program routine. The Admission Staff documents the admission process in to the medical record and provides clinical staff with information concerning the patient's presentation and clinical needs at time of intake.
Case Manager Duties/Responsibilities:
• Conducts initial assessment of patient problems and needs and reports to clinical team to initiate treatment planning.
• Prioritizes patient needs and issues related to patient orientation.
• Upon initial contact, provides information to patients and families to help them decide about treatment, prepare for admission, and what they can expect to encounter.
• Provides tours for prospective patients and their families as requested.
Case Manager Requirements:
• High School Diploma
• Bachelor's Degree from accredited University Preferred.
• Must be actively pursuing or willing to pursue State Licensure for alcohol and/or drug counselor.
• Working knowledge of DSM V Substance Disorder diagnosis
• Intake and assessment experience preferred.
Case Manager Schedule:
• Full Time, Days
• 1 Weekend shift per week required
Case Manager Compensation:
• Hourly rate competitive with experience and location
Full time employees may be eligible for the following:
• Insurance: Medical, Dental, Vision, and STD options
• Medical FSA and Dependent Care Account
• 401k with company match up to 5%
• Accrued Paid Time Off (PTO)
• Education reimbursement
• Career Advancement Opportunities
*** This job does NOT sponsor visa's and we are unable to consider out of country applicants ***
If you are interested in this opportunity or know someone that you respect who would be a good fit for this position, please email:
Ray Davis - Ray@Praesumhealthcare.com
Talent Acquisition Manager
#IND123

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