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Insurance Call Center Jobs in Port Richey, FL (NOW HIRING)

PRP Wine

Outbound Call Center Representative

Tampa, FL · On-site

Vision Insurance * 401(k) program available for FT employees only * Discount on wine for all ... Fun, energetic culture in a growing call-center environment * Clear pathways for advancement as the ...

Ascensus

Bilingual Call Center Representative

Tampa, FL · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

ASCENSUS

Bilingual Call Center Representative

Tampa, FL · Remote

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...

Patient Prism LLC

Call Center Agent

Tampa, FL · On-site

$13 - $15/hr

... the call and provide feedback through our software to receptionists that do not schedule new ... Perks of the job include Health/Dental/Life Insurance benefits after 60 days of employment, catered ...

IDIQ

Call Center Member Advisor

Tampa, FL · On-site

$25K/mo

IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position ... Vision: 50% for of base benefits for employees and dependents * $25,000 company paid life insurance

IDIQ

Call Center Member Advisor

Tampa, FL · On-site

$15 - $19/hr

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance ... IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position ...

IDIQ

Call Center Member Advisor

Tampa, FL

$15 - $19/hr

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance ... IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position ...

IDIQ

Call Center Member Advisor

Tampa, FL

$15 - $19/hr

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance ... IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position ...

Inktel

Call Center Supervisor

Tampa, FL · On-site

Dependable and consistent * 2-5 years of contact center or customer service experience with a ... life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

MSGCU

PartTime Call Center

Tampa, FL · On-site

$14.50 - $18.25/hr

Required to have unrestricted use of a licensed and insured vehicle in good, safe operating condition that can be used on the job for both personal and sample transportation in all ambient weather ...

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Showing results 21-40

All JobsInsurance Call Center JobsInsurance Call Center Jobs in Port Richey, FL

Insurance Call Center information

See Port Richey, FL salary details

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How much do insurance call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance call center in Port Richey, FL is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.83 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs

What job categories do people searching Insurance Call Center jobs in Port Richey, FL look for?

The top searched job categories for Insurance Call Center jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Insurance Call Center jobs?

Cities near Port Richey, FL with the most Insurance Call Center job openings:

Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,747 per year, or $15.3 per hour.

Outbound Call Center Representative

PRP Wine

Tampa, FL • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Join Our Team At PRP Wine International

PRP Wine International has been bringing the world of fine wine directly to customers since 1989. As a partner of the global Pieroth family of wineries, we combine old-world wine heritage with a modern, relationship-driven sales approach. We're passionate about great wine from all over the world, meaningful customer connections, and building careers—not just filling jobs. Now, we're launching an exciting new chapter in our Tampa office and looking for motivated people who want to grow with us.

The Opportunity

This is a full-time or part-time, commission-driven role for someone who loves talking to people, enjoys a fast-paced environment, and wants to build real income potential while having fun in the wine industry. You'll be working from our Tampa-area office, connecting with PRP customers all across the United States—helping them rediscover wines they love and re-engage with our brand. And this is just the beginning: as our call center grows, this role will expand into new customer development and advanced sales opportunities.

What You'll Do
  • Call existing PRP Wine International customers who haven't purchased recently
  • Re-ignite relationships through friendly, professional conversations
  • Educate clients on new wines, promotions, and upcoming opportunities
  • Build long-term customer loyalty and repeat business
  • (Future growth) Participate in new customer outreach and acquisition efforts
What We're Looking For
  • Strong communication skills and confidence on the phone
  • Self-motivated, goal-oriented mindset
  • Coachable attitude and desire for personal growth
  • Sales or customer service experience is a plus—but not required
  • Love for wine is great… curiosity is even better
Compensation & Benefits
  • Commission-driven pay with real earning potential
  • Full benefits beginning the first of the month following 90 days for FT employees only:
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
  • 401(k) program available for FT employees only
  • Discount on wine for all employees
  • Ongoing training and career development opportunities
Why You'll Love It Here
  • You'll be part of a decades old company that still thinks like a startup
  • Fun, energetic culture in a growing call-center environment
  • Clear pathways for advancement as the department expands
  • A chance to build a career in an industry people actually enjoy talking about

Let's be honest—selling wine beats selling warranties. Every day.

Apply