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Insurance Call Center Jobs in Covington, GA (NOW HIRING)

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Insurance Sales Agents work our EXCLUSIVE leads, schedule appointments, identify customer needs ... Ability to work comfortably in a fast-paced and high call center like environment * Strong computer ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Insurance Sales Agents work our EXCLUSIVE leads, schedule appointments, identify customer needs ... Ability to work comfortably in a fast-paced and high call center like environment * Strong computer ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Sales Representative

Winder, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... insurance products and services to them and their employees. You will work with business owners ...

Sales Representative

Monroe, GA · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... insurance products and services to them and their employees. You will work with business owners ...

... call center, valet, detailers, and service lane. * Work and the manufacturer to ensure that ... Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to ...

... call center, valet, detailers, and service lane. * Work and the manufacturer to ensure that ... Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to ...

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Insurance Call Center information

See Covington, GA salary details

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$14

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How much do insurance call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance call center in Covington, GA is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $16.11 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

What cities near Covington, GA are hiring for Insurance Call Center jobs?

Cities near Covington, GA with the most Insurance Call Center job openings:

Infographic showing various Insurance Call Center job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $30,383 per year, or $14.6 per hour.

Flex Merchandiser

Driveline

Jackson, GA • On-site

$10/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago


Driveline Retail Merchandising rating

4.3

Company rating: 4.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

480th of 495 rated business services


Job description

Job Description
Retail Merchandisers Needed! Earn $10 / hour - Flexible Hours and Workdays â€" Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on business and project needs.
Come join our Team! Driveline is looking for great employees to join our national retail merchandising team providing high-quality retail services to the largest retailers in the United States. If you are looking for something different, with very flexible hours and workdays as well as plenty of hours available and like to see the results of your work right away, we may have the job for you.
Driveline is an industry-leading retail services company with over 10,000 team members which provides a real opportunity for advancement both financially and professionally. We are a management-owned company with old-fashioned values that understands the needs of our customers as well as our field teams. Our success is driven by our strong field team, and we are growing quickly as a result. We will provide the tools and training you need to excel and expand your career opportunities.
What it takes:
The ability to work independently visiting various retail locations within 25 miles of your home. Activities vary each day and include auditing products, counting inventory, setting new fixtures and displays, setting products and shelves to new layouts, moving shelves and fixtures, stocking products, and placing shelf labels are just a few of the critical tasks performed as part of this job. If you learn quickly, have a positive attitude, and have great attention to detail, this job is for you.
What it requires:
The ability to work independently and as part of a team, lift to 30 pounds and bend, stoop and stand for long periods of time is needed. Access to reliable transportation is a must. Smartphone access for reporting and photo capture is required. This position reports to one of our local district managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get hung up and need assistance in-store.
What we offer:
Driveline offers competitive compensation, very flexible scheduling, on-the-job training, strong support, payroll advance program, and the opportunity to advance your career with our strong internal promotion program.
As a Driveline team member, you may be eligible for these benefits:
  • Telemedicine
  • Dental Insurance
  • Vision Insurance
  • Prescription Drug Discounts
  • Rain Instant Pay
  • Employee discounts
  • 401K program
  • Health insurance (waiting period and eligibility criteria apply)
    If you or someone you know would be a good fit for the Driveline family, apply now!

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