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Insurance Broker Manager Jobs in Ohio (NOW HIRING)

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Insurance Broker Manager information

See Ohio salary details

$37.1K

$82.9K

$113.1K

How much do insurance broker manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance broker manager in Ohio is $82,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $95,100.00 per year, depending on experience, location, and employer.

What is an insurance broker manager?

Insurance Broker Managers are professionals who oversee teams of insurance brokers, ensuring that sales targets are met, compliance is maintained, and clients receive appropriate insurance solutions. They are responsible for recruiting, training, and mentoring brokers while developing business strategies to grow the agency’s client base. Additionally, they serve as a liaison between brokers and insurance companies, handle escalated client issues, and monitor market trends to adapt offerings. Their role is crucial in ensuring both the success of their brokerage firm and the satisfaction of their clients.

What are the key skills and qualifications needed to thrive as an insurance broker manager?

To thrive as an Insurance Broker Manager, you need strong knowledge of insurance products, risk assessment, sales strategies, and typically a relevant degree or industry qualifications such as a Chartered Insurance Broker designation. Familiarity with insurance management software, CRM systems, and regulatory compliance tools is essential. Outstanding leadership, negotiation, and relationship-building skills help you motivate teams and maintain client satisfaction. These abilities are crucial for driving sales growth, ensuring regulatory compliance, and sustaining a high-performing brokerage operation.

What are some common challenges faced by insurance broker managers, and how can they be addressed?

Insurance Broker Managers often encounter challenges such as balancing sales targets with compliance requirements, managing diverse teams, and adapting to changing industry regulations. Addressing these challenges involves fostering clear communication, providing ongoing training for staff, and staying updated on regulatory changes. Building strong relationships with both clients and insurers is also essential for maintaining trust and achieving business goals in a competitive market.

What is the difference between Insurance Broker Manager vs Insurance Agent?

AspectInsurance Broker ManagerInsurance Agent
CertificationsLicenses required, such as state insurance licenseSame licenses required
Work EnvironmentOversees multiple agents, manages teams, and develops business strategiesWorks directly with clients, sells insurance policies
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, direct sales
Primary FocusManaging teams, business growth, complianceCustomer service, policy sales, client consultation

While both roles require insurance licensing, the Insurance Broker Manager focuses on overseeing agents and managing business operations, whereas the Insurance Agent primarily interacts directly with clients to sell policies. The manager role involves leadership and strategic planning, while the agent role emphasizes sales and customer service.

Is insurance broker management a stressful job?

Insurance broker management can be stressful due to the need to meet sales targets, manage client relationships, and oversee team performance. The role often involves handling complex policies, regulatory compliance, and deadlines, which can contribute to work-related stress. Strong organizational and communication skills help manage these pressures effectively.

Where do insurance broker managers make the most money?

Insurance broker managers tend to earn the highest salaries in regions with large financial centers or high-cost living areas, such as major metropolitan cities. Factors like experience, certifications, and the size of the agency also influence earning potential, with larger firms often offering higher compensation packages.

What are the most commonly searched types of Insurance Broker jobs in Ohio?

The most popular types of Insurance Broker jobs in Ohio are:

What are popular job titles related to Insurance Broker Manager jobs in Ohio?

For Insurance Broker Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Broker Manager jobs in Ohio look for?

The top searched job categories for Insurance Broker Manager jobs in Ohio are:

What cities in Ohio are hiring for Insurance Broker Manager jobs?

Cities in Ohio with the most Insurance Broker Manager job openings:

Insurance Broker Manager jobs near you
Infographic showing various Insurance Broker Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $82,923 per year, or $39.9 per hour.

Client Service Manager - Commercial Insurance

Hylant

Toledo, OH • On-site

Full-time

Re-posted 21 hours ago

Key responsibilities

  • Serve as the lead service contact to clients for assigned book of business, overseeing all client service needs and ensuring team engagement.

  • Manage the client renewal process to ensure all activities are completed on time and meet quality standards.

  • Collaborate with sales staff to direct onboarding of new clients, ensuring client files and system information are thorough and accurate.

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 315 rated insurance

Job description

The Opportunity:


The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients.
In This Role You Will Execute On:

  • Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.

  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.

  • In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.

  • Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.

  • Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.

  • Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.

  • Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.

  • Serve as a back-up at all support levels as needed.

  • Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.

  • Perform other duties and special projects as assigned.


In This Role You'll Need:

  • Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.

  • Three (3) or more years of insurance client service experience.

  • Active Property & Casualty License

  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)

  • CIC or CRM Designation encouraged

  • Excellent attention to detail, oral and written communication skills

  • Ability to work well in a team environment.


Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

What Hylant employees say

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