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Insurance Associate Jobs in Chicago, IL (NOW HIRING)

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Insurance Associate information

See Chicago, IL salary details

$26.8K

$69.1K

$148.9K

How much do insurance associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance associate in Chicago, IL is $69,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $80,400.00 per year, depending on experience, location, and employer.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Chicago, IL? The most popular types of Insurance jobs in Chicago, IL are:
What are popular job titles related to Insurance Associate jobs in Chicago, IL? For Insurance Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Chicago, IL look for? The top searched job categories for Insurance Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Insurance Associate jobs? Cities near Chicago, IL with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,136 per year, or $33.2 per hour.
Business Analyst

Business Analyst

World Insurance Associates LLC

Chicago, IL • On-site

$70K - $80K/yr

Full-time

Retirement

Posted 13 days ago

World Insurance Associates rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Company Overview
World Insurance Associates ("World") is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Overview
World Insurance Associates is seeking an experienced Business Analyst with a minimum of three years of professional experience to join our team. This role is responsible for supporting strategic initiatives across the firm, including sales, carrier relations and field operations through execution of various projects and strategic initiatives. The ideal candidate will possess strong analytical skills, be highly proficient with data, and demonstrate the ability to translate insights into actionable recommendations.
Key Responsibilities
  • Cross-Functional Support: Partner with Carrier Relations, Sales, and Field Operations to identify operational inefficiencies and recommend data-backed solutions.
  • Data-Driven Decision Making: Extract, analyze, and interpret large datasets to arm leadership with the facts needed for strategic planning and process optimization.
  • Performance Reporting: Develop and maintain comprehensive dashboards, scorecards, and ad-hoc reports to monitor key performance indicators (KPIs) such as sales growth, conversion rates, and carrier performance.
  • Sales & Field Operations Optimization: Track sales performance, identify market trends, and analyze field activity to improve overall productivity and revenue growth.
  • Carrier Relations Analytics: Analyze carrier data to support negotiations, monitor service levels, and ensure alignment with organizational goals.
  • Process Improvement: Evaluate current business workflows, identify bottlenecks, and collaborate with IT and management to implement streamlined procedures.
  • Stakeholder Communication: Translate complex analytical findings into clear, concise presentations for both technical and non-technical stakeholders.

Qualifications & Skills
  • Experience: Minimum of 3 years of experience in a business analyst or data analyst role.
  • Technical Proficiency: Strong expertise in data visualization tools (e.g., Tableau, Power BI), EPIC, and advanced Excel (pivot tables, complex formulas).
  • Industry Knowledge: Previous background in Insurance is highly beneficial.
  • Analytical Rigor: Proven ability to perform trend analysis, predictive modeling, and root-cause analysis to solve complex business problems.
  • Communication: Excellent verbal and written communication skills, with the ability to influence stakeholders and push back when necessary based on data-driven insights.
  • Education: Bachelor's degree.

Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
Compensation
This position is located in Chicago, Illinois. The base salary for this position at the time of this posting may range from $70,000 to $80,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit https://www.worldinsurance.com/careers for more details.
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