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Insurance Associate Jobs in Buffalo, NY (NOW HIRING)

Rogers Enterprises, Inc.

Sales Associate

Buffalo, NY

$13.50 - $18.50/hr

Health Insurance- Four plans available including prescription coverage- deductible defines ... Discounts- Associate discounts available to all associates based upon tenure and level of position.

ROGERS ENTERPRISES, Inc.

Sales Associate

Buffalo, NY · On-site

$16 - $17/hr

Health Insurance- Four plans available including prescription coverage- deductible defines ... Discounts- Associate discounts available to all associates based upon tenure and level of position.

Express & Bonobos

Sales Associate

Niagara Falls, NY

$15.50 - $20.80/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Sales Associate

Niagara Falls, NY

$15.50 - $20.80/hr

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Express & Bonobos

Sales Associate

Niagara Falls, NY · On-site

$15.50 - $20.80/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Sales Associate

Niagara Falls, NY · On-site

$15.50 - $20.80/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Express

Sales Associate

Niagara Falls, NY · On-site

$15.50 - $20.80/hr

... insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible ...

Express

Sales Associate

Niagara Falls, NY · On-site

$15.50 - $20.80/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Rogers Enterprises

Management Associate

Buffalo, NY · On-site

Health Insurance- Four plans available including prescription coverage- deductible defines ... Discounts- Associate discounts available to all associates based upon tenure and level of position.

Newbury Franklin Industrials

Warehouse Associate

Buffalo, NY · On-site

$15.50 - $18.50/hr

Health insurance Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Dental insurance Job Summary: The Warehouse Associate is a professional who is responsible for ...

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All JobsInsurance Associate JobsInsurance Associate Jobs in Buffalo, NY

Insurance Associate information

See Buffalo, NY salary details

$25.2K

$65K

$140K

How much do insurance associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance associate in Buffalo, NY is $65,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $75,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Buffalo, NY? The most popular types of Insurance jobs in Buffalo, NY are:
What are popular job titles related to Insurance Associate jobs in Buffalo, NY? For Insurance Associate jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Buffalo, NY look for? The top searched job categories for Insurance Associate jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Insurance Associate jobs? Cities near Buffalo, NY with the most Insurance Associate job openings:
Insurance Associate jobs near you

Banking Services Operations Associate III-Consumer ILN Insurance Servicing

M&T Bank

Buffalo, NY

$18.68 - $31.14/hr

Full-time

Posted 16 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

89th of 170 rated banks

Job description

Overview:

Supports the regulated cancellation and processing of automobile and recreational product (recfi) dealer warranties at time of early payoff, sold collateral, or total loss. Works closely with internal business partners to process refunds to customers and external partners to ensure customers are receiving the correct refund amounts. This role also assists customers involved in Total Loss work through their primary insurance and GAP claims if applicable.

Position Responsibilities
  • Process funds received for cancellations and total loss claims via physical checks, ACH funds, and lockbox imaged virtual funds. Complete required ticket work and money movement activities.
  • Initiate outbound calls to warranty providers, insurance companies, and dealerships ensuring we have information required to proceed with warranty cancellations and total loss claims.
  • Respond to incoming phone calls from customers on a daily basis, ensuring their questions surrounding warranty refunds are answered.
  • Work closely with the offshore team responsible for preparation of our warranty cancellations to address questions and/or contract discrepancies.
  • Monitor warranty cancellation request queue in external vendor system ensuring refund quotes are within required timeframe, are accurate and follow refund regulations.
  • Use internal control reporting to process expense refunds to customers that are the Bank's responsibility to refund.
  • Compile and submit check requests daily to customers owed a refund with no remaining loan balances.
  • Review cancellation transmission data to ensure all cancellations are reaching providers and dealers, updating any contact profiles to correct contact information.
  • Work in our case management system to resolve mid-level escalations and special requests across all disciplines. Research and provide follow-up to escalated issues.
  • Manage the warranty refund check workbooks for those unable to be processed. Responsible for reaching out to warranty providers and dealerships to get customer information to resolve the refund issue.
  • Complete daily Total Loss worklists to keep claims progressing.
  • Receive, document, and follow up with consumers, repair facilities, and insurance companies regarding repair checks requiring the banks endorsement for processing.
  • Use daily worklists to gather documents, file, and follow up on GAP claims for customers eligible.
  • Attend all meetings with business partners, notate discussions taking place, and distribute meeting notes to attendees after the meeting.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Managerial Responsibilities

No supervisory responsibilities.

Education and Experience Required

High School diploma or equivalent (GED) and a minimum of 2 years' general work experience.

Experience in the use of Personal Computers including word processing, spreadsheet, presentation, and industry-specific software.

Education and Experience Preferred

Associate's Degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

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