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Insurance Associate Jobs in Baltimore, MD (NOW HIRING)

Staples, Inc.

Assistant Store Manager

Wheaton, MD · On-site

Full medical, dental and vision insurance * Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at hundreds of retailers, restaurants and more * And many ...

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All JobsInsurance Associate JobsInsurance Associate Jobs in Baltimore, MD

Insurance Associate information

See Baltimore, MD salary details

$25.8K

$66.7K

$143.6K

How much do insurance associate jobs pay per year?

As of Jun 13, 2026, the average yearly pay for insurance associate in Baltimore, MD is $66,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $77,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Insurance Associate typically does not earn $10,000 a month without significant experience or sales success. High earnings in sales roles like insurance often depend on commissions, performance, and client base, with top producers sometimes reaching high income levels, but such earnings are not guaranteed and usually require strong sales skills and industry knowledge.

What jobs pay 2000 a day?

In the insurance industry, highly specialized roles such as senior insurance consultants, brokers, or underwriters with extensive experience and a large client base can earn around $2,000 per day through commissions, bonuses, or fees. These positions often require advanced certifications, strong negotiation skills, and a deep understanding of the market. Such high daily earnings are typically associated with independent contractors or those working in high-value commercial insurance sectors.

What does an insurance associate do?

An insurance associate assists clients with insurance policies, explains coverage options, processes claims, and helps with policy renewals. They often use insurance software and must have good communication skills to provide accurate information and customer service. The role may require licensing or certification depending on the state or company policies.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What position in insurance pays the most?

In the insurance industry, executive roles such as Chief Underwriting Officer, Chief Risk Officer, or Chief Executive Officer typically have the highest salaries. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management. Compensation varies based on company size, location, and individual qualifications.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Baltimore, MD? The most popular types of Insurance jobs in Baltimore, MD are:
What are popular job titles related to Insurance Associate jobs in Baltimore, MD? For Insurance Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Baltimore, MD look for? The top searched job categories for Insurance Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Associate jobs? Cities near Baltimore, MD with the most Insurance Associate job openings:
Insurance Associate jobs near you
Senior Account Associate- Commercial Insurance (Remote)

Senior Account Associate- Commercial Insurance (Remote)

Insurance Office of America

Annapolis, MD

Full-time

Medical, Retirement

Posted 26 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 261 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote (Florida, Texas and Eastern Time Zone Only | Location/Supporting: Jupiter, FL| Book Focus:  General, Construction, Contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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