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Insurance Associate Jobs in Westminster, MD (NOW HIRING)

Staples, Inc.

Assistant Store Manager

Ellicott City, MD · On-site

Full medical, dental and vision insurance * Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at hundreds of retailers, restaurants and more * And many ...

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Insurance Associate information

See Westminster, MD salary details

$25K

$64.5K

$138.9K

How much do insurance associate jobs pay per year?

As of May 30, 2026, the average yearly pay for insurance associate in Westminster, MD is $64,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Westminster, MD? The most popular types of Insurance jobs in Westminster, MD are:
What job categories do people searching Insurance Associate jobs in Westminster, MD look for? The top searched job categories for Insurance Associate jobs in Westminster, MD are:
What cities near Westminster, MD are hiring for Insurance Associate jobs? Cities near Westminster, MD with the most Insurance Associate job openings:
Insurance Associate jobs near you

Commercial Account Associate

CMZ Companies, Inc.

Owings Mills, MD • On-site

Full-time

Posted 7 days ago

Job description

Position Overview
No Insurance experienced required. Will train a smart, college graduate. The Commercial Insurance Associate assists the Commercial Account Manager, Commercial Account Executive and/or Commercial Lines Risk Advisor by processing changes, renewals, rating, billing and making calls to clients and/or companies as instructed.
Principal Duties and Responsibilities
  • Creating and maintaining an unforgettable client experience
  • Maintain own activity system within EPIC on outstanding endorsements, correspondence, audits, reports, reporting form coverage, claims, and follow up on overdue and suspense items; assist in maintaining expiration control log
  • Maintain EPIC with up-to-date information regarding the clients' current policy coverages (e.g. coverage limits, endorsements, driver/vehicle lists, certificate holders, etc.)
  • Prepare binders, certificates, account summaries (to include premium and loss experience as well as coverage), endorsements, policies, lost policy releases, FR19s, auto identification cards, and account balance statuses when requested
  • Complete review of new and renewal policy checklist provided by ResourcePro for accuracy/verification (if applicable)
  • Process and follow up with clients on cancellation/late notice and reinstatement requests
  • Assist in the reporting of claims for or with clients. Update EPIC with the claim information. Notify Commercial Account Mangers, Account Executive and/or Risk Advisors on large claims or potential suit issues
  • Pull MVRs from ChoicePoint
  • Generate barcodes for client and/or carrier information to be scanned into EPIC
  • Verify EPIC for accuracy of carrier endorsements processed against change request and/or activity and process invoice (if applicable), generate letter, and mail endorsement to client.
  • Maintain a working knowledge of all company change procedures
  • Participate in seminars and other training to maintain required licenses and for knowledge and skill development
  • Report all malfunctions of EPIC software to Systems Operation Support
  • Perform other duties as requested

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