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Insurance Assistant Jobs in Springdale, AR (NOW HIRING)

GoHealth Urgent Care

Medical Assistant

Bella Vista, AR · On-site

$16 - $20.50/hr

The Medical Assistant completes all activities accurately, with high quality and in a timely manner ... Conduct patient registration, which includes securing required paperwork and insurance ...

Gohealthuc

Medical Assistant

Springdale, AR · On-site

$15.75 - $20/hr

The Medical Assistant completes all activities accurately, with high quality and in a timely manner ... Conduct patient registration, which includes securing required paperwork and insurance ...

GoHealth Urgent Care

Medical Assistant

Fayetteville, AR · On-site

$17 - $21.75/hr

The Medical Assistant completes all activities accurately, with high quality and in a timely manner ... Conduct patient registration, which includes securing required paperwork and insurance ...

Gohealthuc

Medical Assistant

Fayetteville, AR · On-site

$17 - $21.75/hr

The Medical Assistant completes all activities accurately, with high quality and in a timely manner ... Conduct patient registration, which includes securing required paperwork and insurance ...

Medical Associates of NWA

Rehab Assistant I

Fayetteville, AR · On-site

$17.25 - $22.50/hr

Comprehensive Benefits - -Medical Insurance -Vision Insurance -Dental Insurance -HSA or FSA options ... Instruct patients to in all therapy to be done by patient at home * Assist business office as ...

Medical Associates of NWA

Rehab Assistant I

Fayetteville, AR · On-site

$17.25 - $22.50/hr

Comprehensive Benefits - -Medical Insurance -Vision Insurance -Dental Insurance -HSA or FSA options ... Instruct patients to in all therapy to be done by patient at home * Assist business office as ...

Medical Associates of NWA

Rehab Assistant I

Fayetteville, AR · On-site

$17.25 - $22.50/hr

Comprehensive Benefits - -Medical Insurance -Vision Insurance -Dental Insurance -HSA or FSA options ... Instruct patients to in all therapy to be done by patient at home * Assist business office as ...

Generations Bank

Loan Assistant - Bentonville

Bentonville, AR · On-site

$32K - $40K/yr

You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings ... Your day to day as a Loan Assistant As a Loan Assistant at Generations Bank in Bentonville, you ...

Generations Bank

Loan Assistant - Bentonville

Bentonville, AR · On-site

$31K - $39K/yr

You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings ... Your day to day as a Loan Assistant As a Loan Assistant at Generations Bank in Bentonville, you ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Springdale, AR

Insurance Assistant information

See Springdale, AR salary details

$12

$17

$25

How much do insurance assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance assistant in Springdale, AR is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.38 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Springdale, AR?

The most popular types of Insurance jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Insurance Assistant jobs?

Cities near Springdale, AR with the most Insurance Assistant job openings:

Insurance Assistant jobs near you

Medical Assistant

GoHealth Urgent Care

Bella Vista, AR • On-site

$16 - $20.50/hr

Full-time

Posted 10 days ago

GoHealth Urgent Care rating

6.6

Company rating: 6.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Description
Department: Center Operations
Entity: Team Members affiliated with Joint Ventures
Job Relationships
Responsible to: Manager, Regional Operations or On-Site Manager
Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager
Positions supervised: None
Job Summary
In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.
The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.
Job Requirements
Education
  • Graduate of a Medical Assistant Program preferred
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
  • High school diploma or equivalent required

Work Experience
  • Medical Assistant experience preferred for Graduate of a Medical Assistant Program

OR
  • 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
  • Knowledge of medical terminology strongly preferred

Required Licenses/Certifications
  • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following certifications is preferred at the time of hire:
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA - Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
  • Graduate of an Accredited School of Nursing or LPN, LVN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

Core Competencies:
  • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
  • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
  • Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
  • Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
  • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Essential Functions
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
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What GoHealth Urgent Care employees say

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Benefits

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Workplace

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About GoHealth Urgent Care

Sourced by ZipRecruiter

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers. GoHealth Urgent Care has partnered with Northwell Health, New York State's largest health care provider and private employer, to create a network of over 50 urgent care centers throughout the New York City metro area and Long Island. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US

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