ZipRecruiter

Log In

1

Insurance Assistant Jobs in Reading, PA (NOW HIRING)

CNA

Claims Operations Technician

Wyomissing, PA · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Knowledge of P&C insurance products and services. * Ability to produce high quality outcomes in a ...

Cna

Commercial Auto Claims Representative

Wyomissing, PA · Hybrid

$47K - $78K/yr

Prior claim handling, or business experience in the insurance industry and/or customer service is preferred. #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a ...

CNA

Claims Operations Technician

Wyomissing, PA · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... C insurance products and services. 3. Ability to produce high quality outcomes in a highly ...

Cna

Claims Operations Technician

Wyomissing, PA

At CNA, we strive to create a culture in which people know they matter and are part of something ... C insurance products and services. 3. Ability to produce high quality outcomes in a highly ...

Cna

Blended Claims Consultant, Construction

Wyomissing, PA · Hybrid

$72K - $141K/yr

... of insurance and claims principles, practices and procedures. * Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and ...

Cna

Svcs/Operations Manager

Wyomissing, PA · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... applicable insurance courses. 2. Typically a minimum of four years experience in a specific ...

CNA

Svcs/Operations Manager

Wyomissing, PA · On-site

... insurance courses. 2. Typically a minimum of four years experience in a specific function or field of expertise along with management experience. #LI-ES1 #LI-Hybrid CNA utilizes AI-enabled technology ...

Cna

General Liability Claims Consultant

Wyomissing, PA · Hybrid

$72K - $141K/yr

... of insurance and claims principles, practices and procedures. * Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and ...

Cna

Claims Consultant, Life Sciences

Wyomissing, PA

... Insurance Adjuster License within 90 days of hire where applicable * Prior negotiation experience * Professional designations preferred (e.g. CPCU) #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is ...

Pennsylvania Dermatology

Medical Assistant

Macungie, PA · On-site

$16 - $21/hr

Company paid Life Insurance * Options of additional Life insurance, Short & Long term disability ... Do The Right Thing What your responsibilities will be as a Medical Assistant: * Proper intake of ...

previous page

Showing results 41-60

All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Reading, PA

Insurance Assistant information

See Reading, PA salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance assistant in Reading, PA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Reading, PA? The most popular types of Insurance jobs in Reading, PA are:
What job categories do people searching Insurance Assistant jobs in Reading, PA look for? The top searched job categories for Insurance Assistant jobs in Reading, PA are:
What cities near Reading, PA are hiring for Insurance Assistant jobs? Cities near Reading, PA with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,634 per year, or $19.5 per hour.

Claims Operations Technician

CNA

Wyomissing, PA • On-site

Full-time

Re-posted 16 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.
Under general supervision, responsible for timely and accurate processing of non-technical claim duties, utilizing procedures and processes to perform routine activities. Analyzes and troubleshoots to resolve complex activities.
Shift can be between 8am-6pm.
JOB DESCRIPTION:
  • Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites.
  • Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim.
  • Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines.
  • Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities.
  • Completes form letters or documents based on procedures or set requirements.
  • May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim.
  • Serves as Day to day resource for procedural or process questions.
  • Accountable for reviewing and reconciling reports for data or financial transactions related to claims.
  • May perform routine processing within designated authority on medical only claims, following jurisdictional parameters.
  • May complete special projects as necessary.

Reporting Relationship
Typically Supervisor or above
Skills, Knowledge and Abilities
  • Ability to navigate multiple system applications.
  • Knowledge of P&C insurance products and services.
  • Ability to produce high quality outcomes in a highly productive environment.
  • Ability to evaluate information within a claim file to execute upon various tasks.
  • Strong data entry skills and attention to detail.
  • Good verbal and written communication skills.
  • Good organizational and follow-up skills.
  • Good listening and customer service skills.
  • Ability to work independently.
  • Ability to make sound judgments based on available information.
  • Knowledge of Microsoft Office Suite and other business related software.

Education and Experience
  • High school diploma, GED or equivalent experience. Some college preferred.
  • Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

Apply