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Insurance Assistant Jobs in Portland, OR (NOW HIRING)

Tristar Insurance

Claims Assistant

Lake Oswego, OR · On-site

$18 - $20/hr

TRISTAR is seeking a detail-oriented and motivated Claims Assistant to join our Portland team. This is an entry-level position designed for individuals interested in advancing to a Workers ...

Cna

Underwriting Consultant (Technology P&C)

Portland, OR · Hybrid

$135K - $169K/yr

For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes-from emerging startups to global enterprises-across software, IT services ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Portland, OR

Insurance Assistant information

See Portland, OR salary details

$14

$21

$30

How much do insurance assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance assistant in Portland, OR is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.47 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Portland, OR?

The most popular types of Insurance jobs in Portland, OR are:

What are popular job titles related to Insurance Assistant jobs in Portland, OR?

For Insurance Assistant jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Insurance Assistant jobs in Portland, OR look for?

The top searched job categories for Insurance Assistant jobs in Portland, OR are:

What cities near Portland, OR are hiring for Insurance Assistant jobs?

Cities near Portland, OR with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,872 per year, or $21.6 per hour.

Insurance Analyst - Riskonnect Implementation Support

BizTek People

Portland, OR • On-site

$21.25 - $29/hr

Other

Re-posted 17 days ago

Job description

Insurance Analyst - Riskonnect Implementation Support

We are seeking a Contract Insurance Analyst to support the implementation of Riskonnect, an enterprise insurance and claims management platform. This role will partner closely with the Insurance Risk Manager and project stakeholders to support data preparation, system configuration, testing, and reporting. This is a hands-on, execution-focused role well suited for a detail-oriented analyst who enjoys working with insurance data, systems, and structured processes. The role will be heavily involved in ensuring that insurance and claims information is accurate, complete, and usable within Riskonnect.

Responsibilities:

  • Supporting data gathering, cleansing, and preparation for upload into Riskonnect (policies, claims, exposure schedules)
  • Assisting with data migration, validation, and reconciliation against source documents and legacy spreadsheets
  • Helping configure and test: insurance policy records and coverage details, claims intake, tracking, and lifecycle workflows, user roles, permissions, and basic reporting
  • Participating in user acceptance testing (UAT) and documenting issues, defects, and enhancement requests
  • Supporting creation of system documentation, job aids, and basic training materials
  • Acting as a point of coordination between internal users and the Riskonnect implementation team for testing feedback and issue resolution

Success in this role means clean, reliable insurance and claims data in Riskonnect and a smooth transition to ongoing system use.

Secondary Responsibilities:

  • Assist with day-to-day insurance administration as needed during the implementation period
  • Support claims tracking and reporting
  • Help prepare renewal data, exposure summaries, and schedules for internal and external use
  • Maintain organized records of policies, claims documentation, and correspondence

Required Qualifications:

  • 2–4 years of experience in insurance, risk management, finance, accounting, or a related analytical role
  • Familiarity with commercial insurance concepts (property, casualty, claims)
  • Strong attention to detail and comfort working with data, spreadsheets, and structured information
  • Ability to follow defined processes while identifying data quality issues or inconsistencies
  • Strong organizational and communication skills
  • Ability to work independently in a contract environment

Preferred Qualifications:

  • Experience with Riskonnect (policy, claims, or reporting modules)
  • Experience supporting system implementations, upgrades, or data migrations
  • Exposure to utilities, energy, infrastructure, or regulated industries
  • Advanced Excel skills, including data cleanup, reconciliation, and analysis
  • Experience working with insurance brokers, claims adjusters, or third-party vendors

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