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Insurance Assistant Jobs in Phoenix, AZ (NOW HIRING)

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Insurance Assistant information

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$12

$18

$26

How much do insurance assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance assistant in Phoenix, AZ is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.82 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Phoenix, AZ?

The most popular types of Insurance jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Insurance Assistant jobs?

Cities near Phoenix, AZ with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Phoenix, AZ as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $38,164 per year, or $18.3 per hour.

Farmers Insurance Agent Apprentice

Mary Hofstetter-Farmers Insurance Agency

Surprise, AZ • On-site

$3.0K - $3.4K/mo

Full-time

PTO

Re-posted 8 days ago

Job description

Farmers Insurance is looking for motivated, entrepreneurial individuals who want to take ownership of their careers as Insurance Agent Apprentices. This isn’t just another job. It’s a path to building your own agency.

You’ll earn while you learn, get real hands-on experience, and develop the skills needed to run a business. Along the way, you’ll have the support of an established, nationally recognized brand while working toward long-term financial independence.

Responsibilities
  • Develop and maintain relationships with new and existing clients to understand their insurance needs
  • Educate clients on coverage options and recommend appropriate policies to protect their assets
  • Generate leads through networking, referrals, and outreach efforts
  • Meet or exceed sales goals by presenting and closing insurance solutions
  • Provide exceptional customer service by responding to client inquiries and policy changes in a timely manner
  • Assist clients with policy reviews, renewals, and claims guidance
  • Maintain accurate records of client interactions and sales activity
  • Participate in ongoing training, mentorship, and professional development programs
  • Stay up to date on insurance products, industry trends, and company offerings
  • Collaborate with team members to support agency growth and client satisfaction
Requirements

What We’re Looking For

  • Entrepreneurial mindset with a desire to own and operate a business
  • Strong communication and interpersonal skills
  • Self-motivated, goal-oriented, and driven to succeed
  • Ability to work independently and manage time effectively
  • Active Property Casualty and/or Life Health insurance licenses preferred

Licensing Requirement

  • Candidates must have or be willing to obtain Property Casualty and Life Health insurance licenses
  • Licensing support and training provided at no cost for qualified candidates

Preferred Qualifications

  • Previous sales, customer service, or business experience (not required)
  • Interest in financial services, business ownership, or entrepreneurship
Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Mentorship Program###Hands-On Training###Lead Generation Support###