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Insurance Assistant Jobs in Lansing, MI (NOW HIRING)

UMH Properties, Inc.

Office Assistant

Owosso, MI · On-site

$17 - $19/hr

Pet Insurance * Employee Assistance Program (EAP) UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the ...

UMH Properties

Office Assistant

Owosso, MI · On-site

$15 - $19.75/hr

Pet Insurance * Employee Assistance Program (EAP) UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the ...

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Insurance Assistant information

See Lansing, MI salary details

$13

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How much do insurance assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance assistant in Lansing, MI is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.41 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Lansing, MI?

The most popular types of Insurance jobs in Lansing, MI are:

What job categories do people searching Insurance Assistant jobs in Lansing, MI look for?

The top searched job categories for Insurance Assistant jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Insurance Assistant jobs?

Cities near Lansing, MI with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Lansing, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,915 per year, or $20.6 per hour.

Life Insurance Position - State Farm Agent Team Member

Robert Bell - State Farm Agent

Lansing, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Paid time off

ROLE DESCRIPTION:
Robert Bell - State Farm Agent is seeking a qualified and empathetic professional for the role of Life Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market  Life/Health insurance services and products to benefit customers and their families. Your sales experience equips you to continually grow your income as you provide the necessary support and reassurance.
As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset. 
RESPONSIBILITIES:
  • Consult on life insurance products to customers.
  • Assist customers with life insurance applications and claims.
  • Provide customers with information on life insurance plans and options.
  • Maintain compliance with life insurance regulations.
QUALIFICATIONS:
  • Knowledge of life insurance products and services.
  • Strong sales and customer service skills.
  • Previous experience in life insurance sales preferred.