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Insurance Assistant Jobs in Homestead, PA (NOW HIRING)

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Insurance Assistant information

See Homestead, PA salary details

$12

$18

$26

How much do insurance assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance assistant in Homestead, PA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Homestead, PA?

The most popular types of Insurance jobs in Homestead, PA are:

What cities near Homestead, PA are hiring for Insurance Assistant jobs?

Cities near Homestead, PA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Homestead, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,428 per year, or $18.5 per hour.

Insurance Customer Service Representative

Bill Flinn Agency INC

Bethel Park, PA • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Welcome to Bill Flinn Agency INC, where community and excellent service are at the heart of everything we do! Located right here in Bethel Park, Pennsylvania, were a dedicated team focused on providing our neighbors with the insurance coverage they need to feel secure and confident. We believe in building genuine relationships, not just processing policies. As our Insurance Customer Service Representative, you'll be a key player in making sure our clients feel heard, valued, and well-supported. Imagine being the friendly voice on the other end of the line, guiding people through their policy questions, helping them make important updates, and ensuring their experience with us is nothing short of fantastic. If you have a passion for helping others, a knack for clear communication, and enjoy being part of a supportive, local team, wed be absolutely delighted to have you join us!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Retirement Plan

Career Growth Opportunities

CE and License Reimbursement

Collaborative Work Environment

Home and Work Life Balance

Bonus and Commission Opportunities

Community Involvement

Paid Holidays

Paid Time Off (PTO)

Business Casual Attire

Weekly staff Huddles


Responsibilities

Respond to customer inquiries via phone, email, and in person with a friendly and helpful demeanor.

Assist policyholders with policy changes, billing questions, and general account maintenance.

Process endorsements, renewals, and new business applications accurately.

Provide information about insurance policies and coverage options clearly and concisely.

Document all customer interactions and transactions in the agency's CRM system.

Collaborate with agents to ensure customer needs are met and issues are resolved promptly.

Help maintain customer records and ensure data accuracy.


Requirements

Property and Casualty License Preferred Wllling to Train (Licensing Assistance Available)

Proven customer service experience, preferably in the insurance industry.

Excellent communication and active listening skills.

Proficiency in using computer systems and customer relationship management (CRM) software.

Strong organizational skills and attention to detail.

Ability to handle inquiries and resolve issues efficiently and empathetically.

High school diploma or equivalent; further education or certifications are a plus.