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Insurance Assistant Jobs in Baton Rouge, LA (NOW HIRING)

E Edward Hood DDS

Dental Assistant

Denham Springs, LA ยท On-site

$13 - $23/hr

  • Medical

  • Dental

  • Retirement

  • PTO

MEDICAL ASSISTANTS ARE ENCOURAGED TO APPLY!!!! We are looking for recent graduates of a certified ... Health insurance * Paid time off Work Location: In person Requirements:

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Baton Rouge, LA

Insurance Assistant information

See Baton Rouge, LA salary details

$13

$19

$27

How much do insurance assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance assistant in Baton Rouge, LA is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.16 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Baton Rouge, LA?

The most popular types of Insurance jobs in Baton Rouge, LA are:

What job categories do people searching Insurance Assistant jobs in Baton Rouge, LA look for?

The top searched job categories for Insurance Assistant jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Insurance Assistant jobs?

Cities near Baton Rouge, LA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,629 per year, or $19.5 per hour.

Insurance Specialist 1/2/3

Louisiana Department of State Civil Service

Baton Rouge, LA โ€ข On-site

$2.9K - $5.7K/mo

Other

Retirement, PTO

Re-posted 20 days ago

Job description

Insurance Specialist 1/2/3

Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5444411)

Apply

Insurance Specialist 1/2/3

Salary

$2,922.00 - $5,734.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDI-2026-56

Department

Insurance-Commissioner of Insurance

Opening Date

08/12/2026

Closing Date

8/19/2026 11:59 PM Central

  • Description

  • Benefits

  • Questions

About this Job

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking anInsurance Specialist 1/2/3to join the Office of Consumer Services/Consumer Complaints Division. In this role, you will investigate consumer complaints and inquiries, research insurance laws and regulations, and work with consumers, insurance industry representatives, and Department staff to resolve complex issues. If you are analytical, enjoy solving problems, and are interested in helping Louisiana insurance consumers, we encourage you to apply.

The ideal candidate possesses the following competencies:

Core Competencies:

  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

  • Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

  • Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.

  • Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Preferred Competencies:

  • Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

  • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

  • Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

  • Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Minimum Qualifications

Three years of experience in insurance, administrative services, investigations, or law enforcement; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=157780) .

Job Duties and Other Information

Job Duties:

As anInsurance Specialist 1/2/3in the Office of Consumer Services/Consumer Complaints Division you will/may:

  • Investigate consumer complaints and inquiries by reviewing insurance policies, records, and other information to determine compliance with Louisiana insurance laws and regulations.

  • Research and apply insurance laws, regulations, and Department directives to evaluate complaints and develop appropriate responses.

  • Communicate with consumers, insurance companies, producers, adjusters, attorneys, and other interested parties regarding insurance-related concerns.

  • Conduct complex investigations and work with Department staff to resolve complaint issues and develop recommendations.

  • Prepare clear and professional correspondence and documentation related to consumer complaints and investigations.

  • Provide guidance, leadership, and training assistance to other Insurance Specialists.

  • Meet with insurance company officials, government representatives, attorneys, and other stakeholders regarding insurance laws, regulations, and consumer complaints.

  • Assist with consumer education and outreach by responding to inquiries and providing information and resources.

  • Perform special projects and other related duties as assigned.

Position-Specific Details:

Division/Location: Office of Consumer Services/Consumer Complaints Division

Appointment Type: Probational

Career Progression: This position may be filled as an Insurance Specialist 1, 2, or 3, depending on the qualifications of the selected candidate.

Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the โ€œApplyโ€ link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

Phillip.Donagriche@ldi.la.gov

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leaveโ€“ Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave โ€“ State employees receive the following paid holidays each year:

  • New Year's Day

  • Martin Luther King, Jr. Day,

  • Mardi Gras,

  • Good Friday,

  • Memorial Day,

  • Independence Day,

  • Labor Day,

  • Veteran's Day,

  • Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement โ€“ State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

  • Teacher's Retirement System of Louisiana (www.trsl.org),

  • Louisiana School Employees Retirement System (www.lsers.net), among others

01

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honestyโ€”even when itโ€™s difficult or inconvenient?

  • I ignore ethical standards, withhold information, or show bias or poor judgment.

  • I follow rules, share information, and try to avoid ethical missteps.

  • I act with integrity, respect confidentiality, and treat people fairly.

  • I promote ethics, model transparency, and help others act with fairness across teams.

02

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

  • I communicate unclearly, use poor tone, and ignore the audience.

  • I share main ideas clearly and adapt to the audience when reminded.

  • I communicate clearly, listen actively, and explain complex ideas well.

  • I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

  • I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.

  • I try to weigh options but struggle when thereโ€™s uncertainty, competing priorities, or unclear outcomes.

  • I make timely, well-reasoned decisions by using available information, context, and trade-offs.

  • I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

06

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

  • I miss key details or oversimplify information, and my conclusions may not be based on evidence.

  • I try to analyze information, but I may overlook the relevance or credibility of my sources.

  • I analyze key information, consider the evidence, and form logical conclusions based on credible sources.

  • I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

08

TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

Apply

Please verify your email addressVerify Email

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