Insurance Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Insurance Supervisor

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Insurance Supervisor

Salary

$4,387.00 - $8,608.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

LDI-2026-60

Department

Insurance-Commissioner of Insurance

Opening Date

08/25/2026

Closing Date

9/1/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking anInsurance Supervisorto join the Office of Health, Life & Annuity/Pharmacy Benefit Management (PBM) Enforcement Division. This position supervises staff and coordinates daily PBM oversight activities, including compliance reviews, investigations, market analysis, and enforcement actions. The Insurance Supervisor also supports policy development and works closely with division leadership to ensure effective regulatory oversight of pharmacy benefit managers.

The ideal candidate possesses the following competencies:

Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.

• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

• Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.

• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

Minimum Qualifications

Six years of experience in insurance, administrative services, investigations, or law enforcement: OR

Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

A bachelor's degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=157810) .

Job Duties and Other Information

Job Duties:

As anInsurance Supervisorin the Office of Health, Life & Annuity/PBM Enforcement Division, you will/may:

• Supervise Insurance Specialists and other staff engaged in PBM oversight activities, including assigning and reviewing work and monitoring performance and technical competence.

• Develop daily work plans and coordinate staff activities to accomplish the goals and directives of the Pharmacist-Compliance Officer.

• Provide guidance, training, and technical support to staff involved in PBM compliance reviews, investigations, market analysis, and enforcement activities.

• Assist in coordinating and conducting complex regulatory matters involving PBMs and related entities, including reviewing findings and supporting investigative and enforcement activities.

• Prepare and communicate investigative findings and develop supporting documentation for regulatory and enforcement actions.

• Assist in developing and maintaining policies, procedures, and best practices related to PBM oversight and compliance.

• Analyze the fiscal and substantive impacts of PBM laws and regulations on the insurance market and assist in identifying opportunities for regulatory improvement.

• Monitor legislation, litigation, research, and state and national trends affecting PBMs and health insurance regulation.

• Assist with the collection and monitoring of Department-ordered fees and assessments related to PBM oversight.

• Perform other duties related to pharmacy benefit management oversight as assigned.

Position-Specific Details:

Division/Location:Office of Health, Life & Annuity/Pharmacy Benefit Management (PBM) Enforcement Division

Appointment Type:Promotional or Probational

Career Progression: This position will be filled as an Insurance Supervisor

Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

Phillip.Donagriche@ldi.la.gov

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.

• I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.

• I make timely, well-reasoned decisions by using available information, context, and trade-offs.

• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

04

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

TCr: Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.

• I try to analyze information, but I may overlook the relevance or credibility of my sources.

• I analyze key information, consider the evidence, and form logical conclusions based on credible sources.

• I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

06

TCr: Thinking Critically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

Do you have experience supervising staff responsible for regulatory compliance, investigations, audits, enforcement activities, or other regulatory functions?

• Yes

• No

08

If you answered "YES" to the question above, describe your supervisory experience, including the type of staff supervised and your responsibilities. If you answered "No," enter "N/A."

09

Do you have experience coordinating or conducting complex regulatory investigations, compliance reviews, or enforcement activities involving insurance, healthcare, pharmacy benefit managers (PBMs), or other regulated entities?

• Yes

• No

10

If you answered "YES" to the question above, describe your experience coordinating or conducting regulatory investigations, compliance reviews, or enforcement activities. If you answered "No," enter "N/A."

11

Do you have experience researching and analyzing laws, regulations, legislation, market trends, or other regulatory developments to evaluate their impact on an organization or regulated industry?

• Yes

• No

12

If you answered "YES" to the question above, describe your experience researching and analyzing regulatory or industry developments and how you applied your findings. If you answered "No," enter "N/A."

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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