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Insurance Assistant Jobs in Baltimore, MD (NOW HIRING)

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Insurance Assistant information

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$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance assistant in Baltimore, MD is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.93 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Baltimore, MD?

The most popular types of Insurance jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Insurance Assistant jobs?

Cities near Baltimore, MD with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Baltimore, MD as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,041 per year, or $20.2 per hour.

Life Insurance Agent

Baltimore, MD • On-site

Universal Benefits Marketing Firm,
Insurance Services • 11 - 50 employees
Learn more about Universal Benefits Marketing Firm,external

$75K - $100K/yr

Contractor

Medical, Dental, Vision

Re-posted 10 days ago

Job description

It's time to take your success to the next level by joining Universal Benefits Marketing Firm! 2026 is already halfway gone and you're probably ready for a big change in your career, right? Say goodbye to limits and hello to limitless potential! Being a part of UBI is definitely the best way to kick off the rest of your life.

Why Join Our Team:

Join a league of top performers backed by a team that knows what it takes to win. We focus on one thing - LIFE INSURANCE, and we do it well. As an Life Insurance Agent, you'll have the opportunity to enjoy the perks of commission paid daily, lifetime renewals, exotic incentive trips, Health & Dental insurance for qualifying agents, Cash Bonuses and more. We provide a constant supply of branded leads, absolutely NO cold calling. With a 99% acceptance rate and fast underwriting, so you know you can confidently close leads and make sales. You'll receive the best training with mentoring that can't be matched!


Job Duties

  • Conduct insurance sales presentations to potential clients, utilizing strong communication skills to explain policy options and benefits effectively.
  • Develop and maintain relationships with customers to understand their insurance needs
  • and provide suitable solutions.
  • Assist and address customer inquiries regarding policy details and coverage benefits.
  • Collaborate with the sales team to strategize and implement effective sales techniques.
  • Utilize telemarketing skills to reach out to potential clients and schedule appointments for sales presentations.

Qualifications:

Willing to Work This Opportunity Full-Time
Have or be Willing to Obtain an Insurance License
Willing to Work Our Lead System Exclusively
Be humble with POSITIVE attitude
Profit-Driven, Highly Motivated & Desires to be #1
Enjoy a family atmosphere like we have at our company!

Schedule your interview now!
Universal Benefits Marketing Firm

Still not sure? Check out a couple of our successful agents on YouTube
https://www.youtube.com/@universalbenefitsinc474
or Facebook

https://www.facebook.com/UBIMF