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Insurance Assistant Jobs in Baltimore, MD (NOW HIRING)

PROSPER HEALTH AND BEHAVIORAL CARE

Medical Biller

Baltimore, MD · On-site

$18.25 - $23.25/hr

Responsibilities * Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare * Note and process all necessary forms from the insurance * Assist patients in ...

Lone Star Careers

Remote Insurance Agent

Baltimore, MD · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Baltimore, MD

Insurance Assistant information

See Baltimore, MD salary details

$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance assistant in Baltimore, MD is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.93 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Baltimore, MD?

The most popular types of Insurance jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Insurance Assistant jobs?

Cities near Baltimore, MD with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Baltimore, MD as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,041 per year, or $20.2 per hour.

Medical Biller

Baltimore, MD

Healthy Mind Foundation Limited
See more jobs at Healthy Mind Foundation Limitedexternal

$18.25 - $23.25/hr

Full-time

Re-posted 10 hours ago

Job description

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone.

Responsibilities

Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare

Note and process all necessary forms from the insurance

Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures

Work with doctor's offices and hospitals to obtain charge information and billing details

Enter all billing and payment information into the system properly and without errors

Follow up with clients and payments, as needed

Answer phones, assist clients with questions, take messages, and screen calls

Maintains the highest level of confidentiality

Qualifications

Strong customer service skills

Previous experience with medical coding or billing desired

Strong organization skills

Excellent attention to detail

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