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Insurance Agent Assistant Jobs in Boston, MA (NOW HIRING)

Solidity Insurance Group

Be Seen First

Executive Assistant (Part-Time to Full-Time)

Chelmsford, MA · On-site

$20 - $30/hr

Our growing insurance agency is looking for an ambitious, organized, and adaptable team member who ... agent contracting and administrative support · Providing ongoing support to our agents and ...

StepStone Hospitality

Front Desk Agent

Needham, MA · On-site

$15.75 - $19.75/hr

... insurance! Come join an incredible hospitality team at the Sheraton Needham Hotel. Duties and ... Ability to accurately use various office software. * Assist with room service orders and room calls ...

Newbury Residential, Inc.

Traveling Leasing Agent

Boston, MA

$18.25 - $21.75/hr

Travel to properties to provide short-term leasing coverage, assist with property transitions, or ... Health, Dental, and Vision Insurance * Generous Paid Time Off * 401K with Company Match * Ongoing ...

Posted today

Newbury Residential, Inc.

Traveling Leasing Agent

Boston, MA · On-site

$18.25 - $21.75/hr

Travel to properties to provide short-term leasing coverage, assist with property transitions, or ... Health, Dental, and Vision Insurance * Generous Paid Time Off * 401K with Company Match * Ongoing ...

New

Premier Inn Hotels LLC (UAE)

EE/CS Patent Agent

Boston, MA · On-site

$140 - $180/hr

Prepare responses to USPTO Office Actions * Assist with domestic and international patent portfolio ... Medical, dental and vision insurance * Flexible spending account and health savings account options ...

New

The Rittenhouse Hotel

Guest Service Agent

Cambridge, MA · On-site

$16.50 - $20.75/hr

... assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment ... Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel ...

Hilb Group

Stop Loss Analyst

Canton, MA · On-site

$72K/yr

... * Assist with the development and enhancement of internal stop loss monitoring workflows ... Certification - Must obtain and maintain active Life/Accident and Health Insurance Agent License

Arbor Lodging Management

Front Desk Agent

Burlington, MA · On-site

$15.50 - $19.50/hr

Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ... Medical, Dental, and Vision insurance available to eligible employees * Wellness benefits available ...

Hilbgroup

Stop Loss Analyst

Canton, MA · Hybrid

$72K/yr

... * Assist with the development and enhancement of internal stop loss monitoring workflows ... Certification - Must obtain and maintain active Life/Accident and Health Insurance Agent License

MNF Global

EE/CS Patent Agent

Boston, MA · Hybrid

$140K - $180K/yr

Prepare responses to USPTO Office Actions * Assist with domestic and international patent portfolio ... Medical, dental and vision insurance * Flexible spending account and health savings account options ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Boston, MA

Insurance Agent Assistant information

See Boston, MA salary details

$14

$22

$31

How much do insurance agent assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance agent assistant in Boston, MA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.05 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Boston, MA?

The most popular types of Insurance Agent jobs in Boston, MA are:

What are popular job titles related to Insurance Agent Assistant jobs in Boston, MA?

For Insurance Agent Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Boston, MA look for?

The top searched job categories for Insurance Agent Assistant jobs in Boston, MA are:

What cities near Boston, MA are hiring for Insurance Agent Assistant jobs?

Cities near Boston, MA with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,968 per year, or $22.1 per hour.

Front Desk Agent

Holiday Inn Boston Cambridge Area

Somerville, MA

$19/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Join the team at Holiday Inn Boston Cambridge Area as a Front Desk Agent in Somerville, MA. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly demeanor and attention to detail will help create memorable experiences that keep our guests coming back.

Responsibilities

  • Greet and welcome guests upon arrival and departure in a professional and courteous manner.
  • Assist guests with check-in and check-out procedures efficiently and accurately.
  • Handle guest requests, questions, and concerns promptly and effectively to ensure high satisfaction.
  • Manage reservations, cancellations, and room assignments using the hotel’s reservation system.
  • Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
  • Process payments and handle billing transactions securely and accurately.
  • Maintain cleanliness and organization of the front desk area.
  • Promote hotel services, amenities, and local attractions for guests.

Requirements

  • Minimum of (1) year experience in guest service or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency with computers and reservation software is a plus.
  • Availability to work mornings, afternoons and evenings, weekends, and holidays.
  • Full-time/Part-time openings

Benefits

  • Competitive hourly wage of $19.00-$19.00 paid bi-weekly.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts on hotel stays and amenities.
  • Supportive and inclusive team environment.
  • Medical, Dental and Vision insurance (Part-time Dental & Vision only)
  • Optional supplemental insurances
  • 401(k) retirement plan
  • Vacation and personal time
  • Sick time for part-time only
  • Free employee parking

About the Company

The Holiday Inn Boston Cambridge Area is a vibrant and welcoming hotel located in Somerville, MA. We take pride in delivering outstanding hospitality to both business and leisure travelers. As part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere.

We are an Equal Opportunity Employer.

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