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Insurance Agent Assistant Jobs in Boston, MA (NOW HIRING)

HHM Hotels

Guest Service Agent

Cambridge, MA · On-site

$20/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

HHM Hotels

Guest Service Agent

Boston, MA · On-site

$24/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Hilton Worldwide Holdings

Front Desk Agent

Natick, MA · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

Hersha Hospitality Management

Guest Service Agent

Cambridge, MA · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Simply Business

Licensed Service Agent

Boston, MA · On-site +1

$50K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who Are We? Simply Business is a digital insurance brokerage that specializes in one thing ... Resolve and assist customer issues effectively while delivering a positive customer experience

Hersha Hospitality Management LP

Guest Service Agent

Cambridge, MA

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Whiteface Lodge

Guest Service Agent

Cambridge, MA · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

AC Hotel Boston Cambridge

Guest Service Agent

Cambridge, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

AC Hotel Boston Cambridge

Guest Service Agent

Cambridge, MA · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

AccorHotel

Front Desk Agent

Boston, MA

$27.81/hr

  • Medical

  • Dental

  • Vision

  • Life

Check in and check out guests according to Raffles standards * Assist with inquiries via phone call ... Excellent Company benefits including medical, dental, vision and life insurance. * Personalized ...

AccorHotel

Front Desk Agent

Boston, MA · On-site

$27.81/hr

  • Medical

  • Dental

  • Vision

  • Life

Check in and check out guests according to Raffles standards * Assist with inquiries via phone call ... Excellent Company benefits including medical, dental, vision and life insurance. * Personalized ...

AC Hotel Boston Cambridge

Guest Service Agent

Cambridge, MA

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Boston, MA

Insurance Agent Assistant information

See Boston, MA salary details

$14

$22

$31

How much do insurance agent assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance agent assistant in Boston, MA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.05 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Boston, MA?

The most popular types of Insurance Agent jobs in Boston, MA are:

What are popular job titles related to Insurance Agent Assistant jobs in Boston, MA?

For Insurance Agent Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Boston, MA look for?

The top searched job categories for Insurance Agent Assistant jobs in Boston, MA are:

What cities near Boston, MA are hiring for Insurance Agent Assistant jobs?

Cities near Boston, MA with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,968 per year, or $22.1 per hour.

Guest Service Agent

HHM Hotels

Cambridge, MA • On-site

$20/hr

Full-time

Re-posted 26 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom