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Insurance Agent Assistant Jobs in Boston, MA (NOW HIRING)

Arbor Lodging Management

Front Desk Agent

Burlington, MA · On-site

$15.50 - $19.50/hr

Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ... Medical, Dental, and Vision insurance available to eligible employees * Wellness benefits available ...

Hersha Hospitality Management

Guest Service Agent

Boston, MA · On-site

$16.25 - $20.75/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

HHM Hotels

Guest Service Agent

Cambridge, MA · On-site

$19/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

HHM Hotels

Guest Service Agent

Cambridge, MA · On-site

$20/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

HHM Hotels

Guest Service Agent

Boston, MA · On-site

$24/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

HHM Hotels

Guest Service Agent

Boston, MA · On-site

$25/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

Hampton Inn Boston-Natick

Front Desk Agent

Natick, MA · On-site

$17.75/hr

You will assist with check-ins and check-outs, respond to guest inquiries, and help maintain a ... Optional supplemental insurance * 401(K) retirement plan * Personal and Vacation time * Free ...

CEB Cranston EB

Stop Loss Analyst

Canton, MA · On-site

$60 - $80/hr

... * Assist with the development and enhancement of internal stop loss monitoring workflows ... Certification - Must obtain and maintain active Life/Accident and Health Insurance Agent License.

Hilb Group

Stop Loss Analyst

Canton, MA · On-site

$72K/yr

... * Assist with the development and enhancement of internal stop loss monitoring workflows ... Certification - Must obtain and maintain active Life/Accident and Health Insurance Agent License

Hilbgroup

Stop Loss Analyst

Canton, MA · Hybrid

$72K/yr

... * Assist with the development and enhancement of internal stop loss monitoring workflows ... Certification - Must obtain and maintain active Life/Accident and Health Insurance Agent License

Simply Business

Licensed Service Agent

Boston, MA · On-site +1

$50K - $82K/yr

Who Are We? Simply Business is a digital insurance brokerage that specializes in one thing ... Resolve and assist customer issues effectively while delivering a positive customer experience

AC Hotel Boston Cambridge

Guest Service Agent

Cambridge, MA · On-site

$16.50 - $20.75/hr

Immediately greet guests and offer to assist with their needs. * Register and assign guests to ... Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource.

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Boston, MA

Insurance Agent Assistant information

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How much do insurance agent assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance agent assistant in Boston, MA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.05 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Boston, MA?

The most popular types of Insurance Agent jobs in Boston, MA are:

What are popular job titles related to Insurance Agent Assistant jobs in Boston, MA?

For Insurance Agent Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Boston, MA look for?

The top searched job categories for Insurance Agent Assistant jobs in Boston, MA are:

What cities near Boston, MA are hiring for Insurance Agent Assistant jobs?

Cities near Boston, MA with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Boston, MA as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,968 per year, or $22.1 per hour.

Front Desk Agent

Burlington, MA • On-site

Arbor Lodging Management
See more jobs at Arbor Lodging Managementexternal

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Front Desk Agent

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

  • Greet and check-in guests in a friendly manner
  • Assist in taking reservations, pre-registrations, and room blocking
  • Assist large groups upon arrival
  • Assist guests in finding dining, shopping, and other "hidden gems" nearby
  • Be the first to handle and resolve guest issues
  • Process payments according to procedure
  • Upsell additional facilities and services
  • Performs all check-out tasks
  • Ensure all cash, checks, and credit card balances at the end of each shift
  • Answer questions and address guest needs and requests
  • Communicate internally with other departments when necessary to resolve a guest concern or request
  • Additional tasks may be assigned at any given time

Qualifications:

  • High school Diploma or equivalent
  • Credit Card handling experience preferred
  • Hotel Front Desk experience preferred
  • Experience with hotel reservations software preferred
  • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
  • Positive, upbeat demeanor
  • Excellent written and verbal communication and organizational skills
  • Team-oriented
  • Ability to stand for 8 hours at a time
  • Ability to lift 20 lbs. on occasion

Benefits:

  • Competitive salary
  • Annual review with increase potential
  • 401k program with company match
  • Medical, Dental, and Vision insurance available to eligible employees
  • Wellness benefits available to eligible employees

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

  • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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